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Where to Find *Official* Dragon Age: Origins PC Game support


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#1101
Gorath Alpha

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blackout291 wrote...

yes i know but i have been playing the game a few days before and it was fine....
but my graphics card is a: NVIDIA Geforce 9400m 256MB

You are below the minimum, but your symptoms are from something else, if the card is still functional. 

When it has worked before, and isn't still overheating (very likely why it's doing badly now) any more, there are three areas to look at, in order of the likely fix first.  Start with video drivers, move on to a reinstall of Dx9, and then, third, if it's still broken, go on to reinstalling the game. 

But meanwjhile, start shopping for a mainline gaming laptop (they have video cards with the "n600", "n650", "n670" numbers in their names).

(P. S. added in edit 2-24-2011 -- occasionally, this error message is triggered from mixing up screen ratio settings between wide screen and standard 4:3 ratios.  Be sure you are starting out from a resolution that matches your display's ratio.)

Gorath
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Modifié par Gorath Alpha, 25 février 2011 - 03:33 .


#1102
Antipatheia

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Gorath Alpha wrote...

blackout291 wrote...

yes i know but i have been playing the game a few days before and it was fine....
but my graphics card is a: NVIDIA Geforce 9400m 256MB

You are below the minimum, but your symptoms are from something else, if the card is still functional. 

When it has worked before, and isn't still overheating (very likely why it's doing badly now) any more, there are three areas to look at, in order of the likely fix first.  Start with video drivers, move on to a reinstall of Dx9, and then, third, if it's still broken, go on to reinstalling the game. 

But meanwjhile, start shopping for a mainline gaming card (they have the "n600", "n650", "n670" numbers in their names.

Gorath

9400m? Sounds like a laptop gfx card, doubt he can replace it.
DA runs on my laptop, but it only has Intel GMA X4500, heh.

On to my question, is there any news on RtO? It does not show up in my available content (yet I hope.)
At first I thought it was just my horrid internet connection because most times when I get on DA, I get an error about timing out while connecting to profile storage, or something along those lines, so I have tried on my laptop (the desktop is too heavy to heft around!) elsewhere today to no avail.

~Anti

Modifié par Antipatheia, 16 janvier 2010 - 04:51 .


#1103
Kepha

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RtO is still not released.



No new news today. Latest bioware posts on the subject http://social.biowar...dex/608506&lf=8

#1104
Antipatheia

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Ah, thanks.

#1105
Underground-GR

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I seem to have hit some glitch here, the thug leader with the key for carta hideout is dead, the body cannot be searched as it is gone,
and i am left with no keys for the hideout..

http://img190.images...0011615075.jpg/

#1106
spartanrahul

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I have an issue of peripherals mouse not working properly I have window 7 32 bir please reply asap

#1107
Gorath Alpha

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spartanrahul wrote...

I have an issue of peripherals mouse not working properly I have window 7 32 bir please reply asap

1.  WHO do you expect to reply to you?
2.  WHERE do you think you posted your message? 
3.  Just exactly as Chris' original message said, to start this thread, we are just the other gamers in here. 
4.  At this point, I personally have never lost a mouse pointer myself.

#1108
sragar

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I am on Urn of Sacred Ashes and can not leave Denerim Market Distr.I did all secund.queries and have broth.Genitivi''s research but my world map shows only Denerim City.Please help!!

#1109
Kepha

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Sragar, When you see Denerim City on the map, click on the map icon at the bottom of map, that will take you up a level to the whole wide world map.

#1110
GenKara

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 i wonder if anyone can help me, i have recently bought a new laptop, and have bought the dragon age origins cd. i have had to install graphics drivers online because cd driver wouldn't install on my windows 7, for some reason, don't know if this has anything to do with it but yeah..

my problem is, it all installed fine, but when it comes to pressing the play button i get a message saying,

The program can't start because fmod_event.dll is missing from your computer. Try reinstalling the program to fix this problem.

it doesn't fix it.

what on earth is fmod_event.dll, and how can i get it?

please help me, i really wanna play!

Gen

#1111
Gorath Alpha

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C'Mon! Too easy. Even I could've done it

about 7,910 English pages for fmod_event.dll.

http://www.dll-files...html?fmod_event

Any further similar error message, and it's the message itself that's wrong, for some other reason, so:

Basic Hardware Specification Chart (Empty so far)

Processor Manufacturer: AMD / Intel
Processor Name / Type: Athlon 64 / Pentium / C2D / dual core / quad, etc.
Processor Speed:  ?.? Ghz (or AMD Performance Number)
Operating System / Service Pack: WindowsXP with SP #?, Win7, Vista ? (Oh, no!)
System RAM: ? ? GBs (MBs, if less than 1024)
Video (GPU) Manufacturer: ATI / Nvidia (only those two are supported, PERIOD), so answer which of them you have
Video Card Model: (examples) Radeon HD 3650 / Geforce 8600 GT
Video Card Driver Version: Catalyst ?.? / Nforce ??.??
 . . (use the numbers, not the word "latest")
Video Card onboard RAM: ? ? ? MBs
Sound Card Manufacturer:
Sound Card Model:

Gorath
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Modifié par Gorath Alpha, 16 janvier 2010 - 11:31 .


#1112
GenKara

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already downloaded that, still wont work. moved the new fmod_event.dll file to the system 32, still wont work...

#1113
GenKara

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link to the laptop i bought



http://www.overclock...id=1236&subcat=



my op is windows 7 64 bit, ultimate



my ram is 4gb



my processor says: intel® core™2 Duo CPU P8700 @ 2.53GHz 2.53 GHz



if anything is missing from the website as well, let me know and i'll have a look for it...

#1114
Gorath Alpha

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Sorry, but the best information I have is that Intel still doesn't know how to design a 3D video part, nor a 3D video driver. You need a better laptop.


#1115
GenKara

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this is one of the latest models from overclockers, bought it at new years.



i think i'll go ask someone else then.



or contact intel... thanks for your help.

#1116
Gorath Alpha

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No one here is going to equate you as a person with the hardware you try to use; when I write that Intel is a terrible source for anything related to 3D, it's not your fault, it's their disinterest. Similarly, "newness" has never meant anything at all, but that doesn't make you personally a bad person.

Too many new people want to tie their emotions onto a mechanical device for some reason, and get their feelings hurt when someone such as myself uses a word like "JUNK" when I describe anything that Intel has ever done with video. (My most common epithet for Intel's terrible video is "CRAP".)

However, from a game-playing point of view, that's all Intel makes.

Modifié par Gorath Alpha, 17 janvier 2010 - 02:07 .


#1117
TonTheTerror

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I bought the game the other day from steam and when i went to register my game and redeem my codes it says the codes are invalid. They are correct.

#1118
Newbornducky

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Hello, I need some help about system requirement.

My computer is pretty old already and my video card does not meet the minimum requirement. It will be great if I can just upgrade my video card without buying a new computer. Here are some details of my desktop.



Processor: Intel® Pentium® D CPU 3.00GHz

Video card: RADEON X600 256MB HyperMemory

2.00GB of RAM

OS: Microsoft Windows XP Professional Service Pack 3 (5.1.2600)



I want to know whether I can play DAO with a Pentium D processor. If so, how do I know what video card my mother board can support (so I can buy a better one). If you need to know more detail about my system, feel free to ask me so I can help you help me. Thanks in advance.

#1119
Gorath Alpha

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Technically, the Pentium P4, every model, is below the minimum.  Practically speaking, the margin isn't a large one, and there are still so very many old P4 systems around that many members here have been using them.  The P4D isn't really a great CPU when it comes to dual core architectures, but it is somewhat better than the single core P4 (my opinion). 

You can upgrade to a current Mainline video card (I would not suggest going far beyond that because of both your power supply and the limits / brakes that come from a slow CPU), for between $50 and $100, depending on where you want to go with your system, but from a value perspective, I really think you should lowball it now, and save your money to replace almost everything soon. 

The cheapest thing that is also good, right now, is the Radeon HD 4650, and while it might fall short of the very high valued frames per dollar ratio that its faster brother offers (4670), it will be fine for the next six-eight months, while you save for a new mainboard and new CPU. 

Gorath
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#1120
chulaq

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does anyone else experiance problem with alister and the quest where you visit his sister? game keeps crashing when leaving her home.

#1121
miguelito666

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i seem to have a problem with purchasing the bioware points for dragon age. Every time i fill out the billing information with a credit card(ive used several) it tells me the credit card could not be verified. After checking with the bank about the cards, they said the cards were perfectly fine, and now quite frustrated i dont know what to do

#1122
Kepha

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There is a specific forum to post issues with buying posts. http://social.biowar...tegory/59/index

#1123
keii-viin

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yes,girl famous

i like you

#1124
keii-viin

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can you speak french ?

#1125
Titius.Vibius

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Physx 9.09.1112 has been released. You may want to update to this new version.