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Where to Find *Official* Dragon Age: Origins PC Game support


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#1126
Disasta123

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Hey! I've got a... Touchy question. I rent Dragon Age: Origins on XboX360 last day... and to say... it is A W S O M E... now i wanna buy it.. but, on PC, of course. I heard the Ati Radeon Graphic Cards issues... And, thats what i am using. I wanna know (before buying it) if i could play it.. without having my system crashing all the way up... ? 
Here's my Specs:
-360 Gig Western Digital HDD
- ATI Radeon HD 3600 Series  1024 MB, C.Clock: 725 MhZ, Memory Clock: 400 MhZ
- Dual Core 2.6 Ghz
- Windows Vista 32-Bit
- 4 Gig Memory
- Samsung 32'' LCD TV plugged in DVI-I   ......... Thanks in Advance ! :unsure:;)





t


  

#1127
Gorath Alpha

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Only the HD 3870 seems to present common conflicts among ATI's comparatively recent cards, and that one usually responds well to some slight down-clocking.




#1128
Johannicus

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I recently reinstalled DA and cant access the extra content I got with the game. Nothing shows up in DLC and I cant redeem my codes again and they dont show up as redeemed anywhere. Anyone know what to do?

#1129
ShinsFortress

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Why is there such an issue with ATI (I have problems with my 4850, but only with Dragon Age, Mass Effect and NWN2) and these games? EA are no help. ATI was slightly more professional seeming but no solution. I don't care who fixes it, but why do so many people have a problem and we don't see a proper sticky (or better yet, a fix!) about it?

#1130
generalkorn12

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Would anyone be able to give me a rough indication on if i can run the game?



My specs are:

Nvidia GeForce 8400gs

2 GB RAM

Windows Vista

Intel Core 2 Duo Processor E4500 @2.2GHz

If it helps my current game rating is 3.5.


#1131
Kepha

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Johannicus wrote...

I recently reinstalled DA and cant access the extra content I got with the game. Nothing shows up in DLC and I cant redeem my codes again and they dont show up as redeemed anywhere. Anyone know what to do?


If your content is correctly associated with your account it should show up on Registered Game Promotions Page.

If your content shows up on that page, try some of the troubleshooting tips in the Redeemed DLC Troubleshooting FAQ to resolve issues with getting the DLC downloaded.

#1132
Gorath Alpha

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generalkorn12 wrote...

Would anyone be able to give me a rough indication on if i can run the game?

My specs are:
Nvidia GeForce 8400gs
2 GB RAM
Windows Vista
Intel Core 2 Duo Processor E4500 @2.2GHz
If it helps my current game rating is 3.5.

Define "run", and name the desired screen resolution.  That 8400 is a really awful excuse for a video device, not as bad as an Intel video chip, but quite terrible, nevertheless. 

social.bioware.com/forum/1/topic/58/index/575571

G

Modifié par Gorath Alpha, 18 janvier 2010 - 05:21 .


#1133
Gorath Alpha

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ShinsFortress wrote...

Why is there such an issue with ATI (I have problems with my 4850, but only with Dragon Age, Mass Effect and NWN2) and these games? EA are no help. ATI was slightly more professional seeming but no solution. I don't care who fixes it, but why do so many people have a problem and we don't see a proper sticky (or better yet, a fix!) about it?

Most often, when any single model of a range of GPUs has different symptoms than most of its brothers / sisters, the drivers are the thing to look at.  In the case of the HD 3870, some of those were produced with deviations from the ATI specs and reference samples, and needed to be slowed down to suit the re-spce'd results. 

G

#1134
N3ZzZz

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hi ermm i have bought the Blood armor and shale like 2 months ago k.... but ermm when i log in it says that the 2 download content is unauthorised and can not be used.... and also says please log in to the account with the content downloaded with and i am using the account that i did all that stuff with ermm... is this an ea fualty thing?? anyone else had this prob let me know thanks

#1135
Kepha

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N3ZzZz, this has been answered several times on this board, and in this thread. Try manually starting the Dragon Age Origins Content Updater service before you start the game. It is supposed to start automatically when the game starts, but there seem to be some issues around that. Without it the game can't talk to the server to verify that you own the content.



To manually start it:

1.) Press the windows key + R (or click Start and then RUN) and type in services.msc and press ENTER

2.) Locate the Dragon Age: Origins - Content Update in the list of services.

3.) Right click it and select START



If the service is missing or doesn't start there is more troubleshooting information in the Redeemed DLC Troubleshooting FAQ



There is also a beta fix available that for me has resolved some of the issues with the service starting automatically.

#1136
Randy375

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Please assist if possible.

I currently run an older XP on a Pentium 4, 3.8GHz processor with 3gb ram and an ATI FireGL v3100 video card. I have no problem running WOW with 30-40fps in major cities, but I cannot run DA. The error that displays is " Failed to detect a supported video card."

Am I hosed with this platform, or can I simply replace the video card? If the video card is the issue, what is the least I can get away with?

Thanks for your time.:o

#1137
Gorath Alpha

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Randy375 wrote...

I currently run an older XP on a Pentium 4, 3.8GHz processor with 3gb ram and an ATI FireGL v3100 video card. I have no problem running WOW with 30-40fps in major cities, but I cannot run DA. The error that displays is " Failed to detect a supported video card."

Am I hosed with this platform, or can I simply replace the video card? If the video card is the issue, what is the least I can get away with?

Although I consideer myself to be moderately well informed about the GAMING cards for PCs, so-called "Production" video cards such as FireGL and Quadro aren't included in that category, and I know very little about them.  Therefore, it is entirely possible that I am about to create a fabric of gossamer weight, unable to support itself. 

Most Production cards are based closely on the far more numerous gaming cards' chips, but with vastky aktered BIOSes, spcifications, and capabilities.  The drivers are what is most different from one to another (game card vs. Production card).  Among game cards, the Xn00 generation marked the change from Dx9.0"a's" pixel shader SM2 level, and the high end cards' Dx9.0"b" version, which included the basic level of pixel shader SM3. 

The X700, X800, and X850 had SM3, while the X600 and downward did not.  The previous (Radeon 9n00) gaming card generation was SM1 for the 9000, 9100, 9200, and 9250, and only SM2 for all the rest.  My best guess is that your FireGL card is at least as old as the X600, and like it, is unable to handle SM3.  It seems to be the X550 card's production side face, and as such, ver low end.

Whether it is a worthwhile option to replace an old FireGL will depend on whether it is AGP or not.  If it is, I would not suggest putting any money into the PC at all. 

Gorath
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Modifié par Gorath Alpha, 19 janvier 2010 - 03:06 .


#1138
Crystal Hart

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Does Dragon Age support a game controller or do you have to use the mouse?


#1139
Gorath Alpha

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Crystal Hart wrote...

Does Dragon Age support a game controller or do you have to use the mouse?

You must use the KEYBOARD, along with the mouse. 

G

#1140
GrassBlade

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Hi,



Not sure if this is where I should post, but...



In Shale's character screen, lower left, I noticed "77+NaN" while hovering over "attack", which is listed as 78. Evidently, the function is returning a non-number value. Fortunately, it isn't affecting gameplay any.



Also, for a while my main character was walking around with his bow, while his dual-weapon tab was selected. Again, no gameplay problem (he did pull the swords when fighting)

#1141
Wiccan Phoenix

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hi. just bought game and installed it. i currently have Radeon 9500 PRO / 9700 installed and updated drivers. will this work or do i need a new video card ? :crying:

#1142
Gorath Alpha

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You must have SM3 pixel shaders, which the Radeon 9n00 generation did not include, and as a matter of fact, the Xn00 generation following those was split between the X600 and the X700. High end cards had one notch of SM3, not the entire thing, and the low end had only SM2. 

Since there was no PCIe version of the Radeon 9700, you have very limited choices about video cards.  I will add a link to an HD 4650 for $70, after the mail in rebate, however, that may not be the appropriate route for you.  The 9700 was available seven years ago, and was very advanced for 2003, however, any PC that has such a card in it is almost certainly so valueless that spending anything on it is just wasted. 

www.newegg.com/Product/Product.aspx

The CPU is almost certainly well below the minimum, so the game would drage along badly, even if you bought the best AGP card ever made, th eHD 3850, and the needed upgraded power supply to go with it.  Upgrading the CPU is likely to be close to impossible as well.  The game wants 2 GBs of RAM, and most PCs that old had no more than 512 MBs.  Old types of RAM are much more expensiove than what the current PCs use. 

And I've only named three things.  Your power supply may be so old that is has but half of its rated power (all PSUs degrade over tiime). 

Sorry to run through so many negatives, but it's best to think about all these things much more often than merely every seven years. 

Gorath
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Modifié par Gorath Alpha, 19 janvier 2010 - 11:36 .


#1143
Wiccan Phoenix

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i have played WoW and Champions Online with little difficulty. this is first time nothing is working.


#1144
In5aneVice

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can any1 help me out... i cant login to my account in the game i had it set to login in when i opened up the game i havent had a problem with it until now

#1145
Darkstarcasper

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Its weird Dragon Age Starts fine but everytime i go in the game it... Crashes short after i start campaign i've got the newest patch 1.02a WTF SHOULD I DO PLEASY REPLY

#1146
Darkstarcasper

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And now when i press the Play button it Doesnt start the game?!?

#1147
sragar

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Hi,need help !!!

I am stuck in Denerim market district.On The urn ashes quest killed Weylon,took Genitivi's research,did secondary quests, but cant go out of Denerim(my world map showes only city map).

#1148
Kepha

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When you're on the City Map in Denerim, click on the Map Icon at the bottom to go up a level to the main world map.

#1149
sragar

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Thank Kepha... it worked!!!

#1150
Sahago

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I have a small prob. I downloaded "the stone prisoner" and "wardens peak" along with some other items, the items work and i can can wear them. but the other stuff just doesn't work. how do I start the quests, do I need some random enconter or something?

Modifié par Sahago, 21 janvier 2010 - 02:51 .