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Where to Find *Official* Dragon Age: Origins PC Game support


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2193 réponses à ce sujet

#1201
LordKinoda

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It seems my screenshots just suddenly stopped working. I have no idea why. I checked the key bindings, and it's still the same button, even added an alternate. No dice. It was just working last time I was playing, because I took a shot of my character. Don't see how any of the mods I've installed could conflict with it in anyway. Didn't alter the configuration file either.



Any ideas ? Thanks in advance for any replies.

#1202
LordKinoda

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It seems my screenshots just suddenly stopped working. I have no idea why. I checked the key bindings, and it's still the same button, even added an alternate. No dice. It was just working last time I was playing, because I took a shot of my character. Don't see how any of the mods I've installed could conflict with it in anyway. Didn't alter the configuration file either.
Any ideas ? Thanks in advance for any replies.

#1203
Coolka23

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my point balance went from 560 to 0 any ideas how to fix this?

#1204
SourCelery

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Ok, I didn't see this on the first 3 pages, and I didn't really feel like reading the other 46. I've re-installed the game because of this and it hasn't helped a bit. For some reason, when I try to make a new character, it won't let me. I get a message that says "Unable to load module" I'm sure I'm not the only one that's had this problem, so any help, even a link to another thread, would be greatly appreciated.

#1205
Rock711

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I've opened ports 80 TCP & UDP, 8000 TCP, 8001 UDP, 443 TCP & 18081 TCP still can't connect to EA servers!! I paid for Warden's Keep an can not download. I want my money back, this really sucks.:o

#1206
Firetissue

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So, I have a few problems:

1. With the quest where you have to dump three bodies in a well, I started with going to get all the bodies and dumping them all at once. Still the quest isn't completed and the quest icon is still showing up on the map, but when I click on the well, I just get the option to leave. I'm sure I have already picked up all the bodies - I've double-checked.

2. I've bought a regular copy of the game using, which should include the Blood Dragon Armour. But no matter how I try, I can't get it in my game. I have the game registered, so wanted to try re-registering with the second game key Steam provided, but it wouldn't let me. When I then attempted to register using the proper key, it still said the key was invalid. What do I do?

3. Long loading times, though I know that they're working on this issue. I just wanted to whine a bit about it. :P

I've sometimes (very rarely) had issues with bodies disappearing, making them impossible to loot. Another thing that irritates me is that if I've accepted a quest, like the one where you have to talk some to people about supporting Prince Bhelen or something, but I then continue on to support Harrowmont, the Bhelen quest never disappears.
I also told Ruck's mum that I didn't find him, then went back into the Deep Roads, found and spoke to him. The quest updated and I now get that annoying quest icon over his mum, though when I try to talk to her all she says is, "Thank you for looking at least" and it's impossible to tell her that hey, I found your son now!

Very frustrating. I guess I have the chance to complete these quests properly the third time I play the game (this is my second playthrough and I'm trying to discover and complete everything I can).

I do love the game though, it's definitely one of my favourites. I just hope that some of these bugs/glitches can be fixed for an overall more enjoyable experience. If anyone has any suggestions on what to do about the armour and registration at least, it would be very appreciated!

Modifié par Firetissue, 28 janvier 2010 - 11:07 .


#1207
Lyu-_-ITA

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Hi, i wanted to know if you make the audio in Italian for dragon age,

I don't understand why don't make the audio in Italian, I would also

be prepared to pay to have dragon age origin with audio in Italian,

it would be perfect.



I don't know English, I have put a translation ita-eng online sorry and ty.

#1208
kreim1993

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how do i refresh my wallet balance in-game?

#1209
Newbornducky

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Although it is a little bit late, but thank you Gorath Alpha. I got my Radeon 4650 and I can play DAO now. Thanks for your help.

#1210
jansenjoen

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i am having trouble playing the game because of massive lag..can anyone please help me.. massive lag appears during battles..these are the specs of my pc.. my settings are all set to low. i have already tried to use the phenom fix but i guessed it is only for quadcore..







processor: AMD Phenom™ II X3 710 Processor



Ram: 3.25 GB



video card:Radeon X1950 Pro 512 MB



Microsoft Windows XP Professional





another thing, why does the system read my computer as a single core.. i dont think that there is something wrong with my driver as far as i know....



name:AMD Phenom™ II X3 710 Processor

type: Family 16, Model 4, Stepping 2

# cpu: 1 #core:1 clock speed: 2590mhz



please help.. thank you ü










#1211
The_Diversion

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@ jansenjoen,

Your computer seems good except your video card, your video card has around 12 stream proessors if i remember correctly, that will not cut it unfortunately, cards that this game are primed for are let's say the amd 4800 series which they use around 800 stream processors (12 vs 800). Unfortunately you will need to upgrade your video card to play newer games, your proessor and ram seem fine (maybe even try to look into overclocking your processor a bit).. as for why your processor only shows up as one core, i wouldn't know why it does that, check your task manager and under Performance check to see if you see 3 cores or not, if you still see one core then you might need to go into your bios and change some settings.
edit: a quick note about video cards, nvidia counts their "stream processors" differently so just because on average an amd card has more, doesn't mean it peforms better. But yes, stream processors are very important to a card's performance

Modifié par The_Diversion, 29 janvier 2010 - 07:47 .


#1212
Blommenstorvik

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Hi

I'm a first time roleplayer, and I got DAO as a christmas gift. Now to my problem...

I selected
to play as Human Noble. The game has started fine, and now I'm supposed
to go to find my brother Fergus in another part of the castle.

The
problem I'm getting is that every time i try to rightclick on one or
the other door, to get out of the main hall, nothing happens... The
caracter is only spinning 1/5 and the door stays shut. You all are
probably LOL at my error, but I would be very happy to get a hint of
what I've forgot, or am doing wrong...

PLEASE help!

AMD P II X4 940, Win 7, 64 bit OS. AMD 4870 1GB, 8GB RAM.

#1213
The_Diversion

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@ Blommenstorvik,

That's odd, I believe the Ser is supposed to talk to you before you can exit the main hall.. you should try updating DA:O to it's newest version/patch if you have retail or if you got it through Digital Download try getting your patch through them. It might've been a glitch in earlier versions of the game. Do you have your game updated?
Edit: also if you do have the game through digital download services such as steam there are options there to verify your game data to make sure every file was downloaded correctly, if you need help with this or the need help with your earlier question feel free to ask.

Modifié par The_Diversion, 29 janvier 2010 - 11:49 .


#1214
Kepha

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Blommenstorvik, when you move the mouse over the door make sure it turns into a little door icon and then right-click it. That should open the door. Then you right-click on the gound past the door to move there.

#1215
Kiju243

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Fix.



The.



Memory.



Leak.



Or at least let us know you're working on the bloody problem. Please.

#1216
MrStorf

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I've been playing Dragon Age for about 30 hours now with no problems whatsoever and on the highest graphics settings. However, just the other day, I loaded my game up and the intro movies started skipping audio while the video was moving in slow motion. When I started up the game, the load time was quick as always, but the gameplay itself is just unbearably slow. It is absolutely unplayable. It's as though everything is moving in slow motion.

Things I've tried so far:

Uninstalled the game and reinstalled it multiple times.

Cleared my registry.

Updated drivers, did a driver sweep, and have tried multiple different driver versions for my video cards

I normally use Steam, but I uninstalled all of that and used a friend's hard copy of the game to install from that instead.

I've used the AMD Fusion program.



Here is my hardware:

AMD Athlon 64 FX-60

(2 ea) NVIDIA Geforce 7800 GTX

4G ram

Win XP



I haven't been able to play for over a week now and I am getting pretty upset about this. I've spent hours searching multiple forums to find some way to get this to work again and I would really, really appreciate any help that anyone could give me.



Thanks in advance, guys. If you need any other information, just let me know.

#1217
The_Diversion

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@ MrStorf, it may be a memory leak problem that others have been having as well. Fortunately for me the intro skips/not-synchronized is the only problem i have. You can try since you use steam to right click on the game in your game's bar and click on properties, from there click on the Local Files tab and then finally click on Verify intregrity of game cache... and see if that may help though i doubt it will. Have you tried lowering a few settings and seeing if runs alittle better? That maybe the only possible solution in the meantime.

#1218
MrStorf

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Thanks for the response. Yeah, I've tried verifying the game cache integrity, defragmenting the local files, and I've tried every combo of graphics quality that I can, all with no noticeable change in performance.

#1219
The_Diversion

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@ Mrstorf, oh no problem for the response.. you can also try to uninstall your C++ 2005 and C++ 2008 and reinstalling them from microsoft.com.. you might have a few corrupt or bad library files under C++, make sure you completely uninstall both, make sure nothing show up in the registry, go to microsoft.com download both and do a windows update to make sure that after they install that they update to the latest versions for both.

#1220
Kronho

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I have a problem with Return To Ostagar DLC.
I have buyed this DLC but after downloading it, the installation process is locked at 100% and i don't receive message or error. The game and pc are not locked but the dlc installation not progress. I have make also a screenshot

#1221
bigfatgamer

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DrahcirCousland wrote...


Loghain Health stuck in Landsmeet.
Posted: 2009-12-30 - 0 comment(s) - 0 trackback(s)
Category: bugs
pls help me guys im now on landsmeet. and when the time loghain and my charac. take 1 on 1 loghain health is empty and stuck and when i attack always zero. same with me. when loghain attack my charac. there is no damage,. all my attributes is high. plss help me i think this is a bug.


I face the same problem as DrahcirCousland, when loghain's health is empty he cannot receive any damage while dealing normal damage to my party which also means i cannot defeat him... Is this because of a bug?? Any help would be appreciated.

#1222
solfoti

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I have a BIG problem! i just installed DragonAge and when i start playing it freezes! I can move the mouse but nothing happens! My pc is new and fullfills  all the standard requirements! I play for some seconds normally and then it freezes! PLEASE HELP!

#1223
The_Diversion

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@ Kronho, you try deleting the DLC from your file's folder, that way it'll be forced to redownload whenever you open up the game. To find this if you're using Windows7/Vista go to

C:\\Users\\[USERNAME]\\Documents\\BioWare\\Dragon Age\\AddIns\\ ... it should be in here, similarly if you're using XP it should be in:

C:\\Documents and Settings\\[USERNAME]\\Documents\\BioWare\\Dragon Age\\AddIns\\ ... After deleting this file, launch the game and click on downloadable content and wait for it to redownload.

#1224
The_Diversion

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@ solfoti, you may have some driver issues, try updating your computer with the latest video card drivers, update your C++ 2005 and 2008 editions, and if you downloaded it from a Digital Distribution site make sure you downloaded all the files correctly. In the meantime if you still have problems would you mind posting up your specs for your comp?

#1225
Kronho

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The_Diversion wrote...

@ Kronho, you try deleting the DLC from your file's folder, that way it'll be forced to redownload whenever you open up the game. To find this if you're using Windows7/Vista go to
C:\\\\Users\\\\[USERNAME]\\\\Documents\\\\BioWare\\\\Dragon Age\\\\AddIns\\\\ ... it should be in here, similarly if you're using XP it should be in:
C:\\\\Documents and Settings\\\\[USERNAME]\\\\Documents\\\\BioWare\\\\Dragon Age\\\\AddIns\\\\ ... After deleting this file, launch the game and click on downloadable content and wait for it to redownload.


ok, i have fixed it.
My AddIns.xml in Settings folder was wrong. I have edited it for error and i have lost some UTF-8 chars.
The daUpdate service produced an error on xml parsing in finalizing installation
I have correct it (addins.xml) manually and have reinstalled "Return To Ostagar"
Thanks for your reply and sorry for my bad english.