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Where to Find *Official* Dragon Age: Origins PC Game support


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#1301
BaldBarberOriginal

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So if this is the Official Dragon Age: Origins PC Game support then will I get some help?

#1302
BaldBarberOriginal

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I'm having problem getting Return to Ostagar (sp?) to play. Patch 1.02 won't install I get a 36 error

I tryed Michel Suedes way and that didn't work either.

#1303
Gorath Alpha

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BaldBarberOriginal wrote...

So if this is the Official Dragon Age: Origins PC Game support then will I get some help?

Did you read Chris' stickied message t all?  It's the one that started this thread!  Who does he say is responsible for support, and who is represented in HERE?

"This forum is for fans and owners of Dragon Age: Origins to assist each
other with technical questions. Official game support is provided by
Electronic Arts, but fans are encouraged to try to assist each other
here."

G

Modifié par Gorath Alpha, 07 février 2010 - 02:23 .


#1304
Kepha

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zaxys wrote...

my code makes that apear the download but the link not apears there . i cant download the stone prisioner and with the blood dragon armor its the same thing


Once you have entered the code, it should automatically download when you log into Dragon Age with the email address and password associated with the account you redeemed the codes on.

There are enough problems with the automatic downloads that there is a whole FAQ with solutions to common problems getting DLC downloaded and installed.  Go through the FAQ and see if there is anything there that helps with your problem.

#1305
HeavenStar

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I have a frequently occuring problem, but nothing in the forum seems to help.



The game won't recognise I'm connected to the internet, although I am (wireless). It used to work before, but now it just doesn't.



I already bought DLC but can't d/l it. If anyone can help me I'd be grateful.

#1306
drted2

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sorry for the repost, maybe this will help someone...







A BETTER FIX

for Dragon Age Origins "A data error occurred" Install problems

=====================================================

just getting the info out there. you can probably adapt these instructions to any shared computer than your own (not just linux). the gist is:



a) identify the corrupt rars. (probably core.rar, textures.rar, and env.rar, but yours may be different)

B) copy entire dvd to another computer

c) rebuild the corrupt rars in place (without doing anything else to the files)

d) update the manifest file to take your rebuilt files

e) install the game over the network





DETAILED INSTRUCTIONS

=====================================================



1) copy all dvd files over to linux drive (these instructions are for linux, but i bet it would work on a shared windows computer with a copy of winrar or 7zip etc too.. just read and see if it makes sense)



2) get rar if you need it

$ sudo apt-get install rar



3) rebuild all suspect rars in /data folder (heck you could really do all of them)

$ rar r core.rar

$ rar r textures.rar

$ rar r env.rar



4) copy the rebuilt files back over your originals

$ mv rebuilt.core.rar core.rar

$ mv rebuilt.textures.rar textures.rar

$ mv rebuilt.env.rar env.rar



5) now update the manifest file to accept your new slightly different file sizes (any text editor will work, here i use emacs)

$ emacs installmanifest_en.ini



6) under every [File ##] that you changed, remove the "Size=##########" line completely. i did every file for good measure (not just the ones i changed) and it didn't hurt anything. the installer will take any file now.



7) now, back in Windows, browse to the Linux share and run Setup.exe, which will install it over the network with the better files.





It should now install!



The benefit of doing it this way (instead of manually extracting the RARs) is you can officially patch it because it's installed properly.










#1307
Nanoohh

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Hi, i get DA this week and i installed it and everything was good
but then when i start the game the mouse dont do the right click
and th keyboard dont response ;/
my computer >>
nvidia geforce 9500 GT 512mb
4 gb DDR2
a dual core 2.6 processor
and a OS Xp service pack 3

plz help me
i installed the 1.02a patch and it dont change anything
im brazilian D;
dont look to my bad english ;/
tks if somebody helps me D:
:D

#1308
blindfilmmaker

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Posted ImagePosted ImageInstalled the game yesterday on my D drive, which still has 100 GB left of free space, but everytime I try to launch the game, I seem to receive this message-

"Dragon Age: Origins has encountered a problem and needs to close.  We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem.
We have created an error report that you can send to us. We will treat this report as confidential and anonymous."

-so it won't launch. Anyone else had this problem?

I've added firewall exceptions, cleared my cache, canceled out other windows, and it still gives me the same problem. Sometimes if I click the launch enough, it'll finally start, but that can take from two minutes to ten minutes and this error is really bugging me.

I have Windows XP and like I said, plenty of space on my drive, so does anyone have a recommendation for how I can fix this?Posted ImagePosted ImagePosted ImagePosted ImagePosted ImagePosted Image

Modifié par blindfilmmaker, 08 février 2010 - 11:32 .


#1309
blindfilmmaker

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100 GB, not 10-. Stupid keyboard.

#1310
Samurro

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got random ctd with the same setup as I played the game already and had none such problem, only my graphic drivers were updated...



gtx 260²

Win 7 Prof 64 Bit

i5 750

#1311
Insanitys Muse

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I have the normal CD version of Dragon Age. Installed it weeks ago, played it fine. But now my cd-rom drive is apparently broken. The .iso doesn't validate. Is there any way for me to play this game until I can get a new drive? I read that if you download it from the EA manager you don't need a CD, but I'd have to do a clean install then right?

#1312
Gorath Alpha

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Samurro wrote...

got random ctd with the same setup as I played the game already and had none such problem, only my graphic drivers were updated...

gtx 260²
Win 7 Prof 64 Bit
i5 750

nVIDIA has more bad than good drivers when it comes to this game, so whatever you used before, go back to those. 

#1313
Samurro

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Gorath Alpha wrote...

Samurro wrote...

got random ctd with the same setup as I played the game already and had none such problem, only my graphic drivers were updated...

gtx 260²
Win 7 Prof 64 Bit
i5 750

nVIDIA has more bad than good drivers when it comes to this game, so whatever you used before, go back to those. 


I don't see the point in this, why should I accecpt less frames in newer games because the drivers conflict with DA now? I am not even sure it is a driver problem, still they didn't fix the 80% CTD when you alt + tab....but they are working on the Addon, GREAT! Not buying it for sure ...
Whats up with the connection failed ****? I bet the problem lies within this..

Modifié par Samurro, 09 février 2010 - 10:18 .


#1314
Guest_Cyan Griffonclaw_*

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I'm looking for a fix that allows you to transition from area to area. As of now, I get the option to gather my party, but when I click YES, nothing happens


#1315
Ravolino

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I have downloaded the return to Ostagar, but the game will not run it. even after running the 1.01b patch, the dlc says the game does not meet the requirements. I've sent an email through the support system over a week ago but have heard nothing back. Does anyone have a workaround for this problem. Thanks

PS If a company does not have adequate support facilities, perhaps sending all of our games back to the might make an impression. Can't even run Mass Effect 2, and that support ticket is dated the day the game was released.

#1316
Kepha

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Ravolino wrote...

I have downloaded the return to Ostagar, but the game will not run it. even after running the 1.01b patch, the dlc says the game does not meet the requirements. I've sent an email through the support system over a week ago but have heard nothing back. Does anyone have a workaround for this problem. Thanks
PS If a company does not have adequate support facilities, perhaps sending all of our games back to the might make an impression. Can't even run Mass Effect 2, and that support ticket is dated the day the game was released.


Return to Ostagar requires the Latest Patch, which is 1.02.  You can get it at http://social.biowar...page/da-patches

#1317
Insanitys Muse

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I downloaded the EA Download Manager, registered my game with it. It sees it install correctly and has the 'play' button on the ui, but when I do that it gives me the same error (could not verify cd).

#1318
Frylancer

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i'm trying to doanload the "Return to ostagar" addon but it isnt under the doanloadable content tab.. HELP PLZ

#1319
jayhaines777

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ok so i downloaded the game and for some reason its not showing my mouse icon. but is still able to click on items and tabs. it completely destroys gameplay though. some help would be appreciated

#1320
Gorath Alpha

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Turn of Windows' mouse trails.

#1321
jayhaines777

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and how do you do that?

#1322
Gorath Alpha

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jayhaines777 wrote...

and how do you do that?

LOL!  www.google.com/search

#1323
MVE_Betelgeuse

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 hallo 
i've bought all expansions available for dragon age origins, but one doesn't work: the stone prisoner.
the mission starts with getting the rod of control for the golem, but on map doesn't appear the village of honnleath. WHY?
does anyone has my same problem?
thanks in advance 
M.

#1324
triasic

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@Cyan Griffonclaw

Sounds like what happened to me. I reinstalled everything and it seems to work now. After patching to 1.02 everything seemed alright until I tried to gather my party at camp. I reinstalled everything and applied the patch manually and everything seems to be working fine.



Hope this helps. :)

#1325
FrigusYoshikawa

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 There appears to be a few threads about this specific issue already, but none with clear answers... So I'd like to know how to fix the Error 32 some people get when they try to apply the 1.02 patch.