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Where to Find *Official* Dragon Age: Origins PC Game support


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#1351
Dash501

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For those of you who have the game stop working crash,I might have found a fix.

The bad news is that this file came with a game I just got called (Divinity 2 Ego Draconis)

You have to search in appdata/Local/Divinity 2/Profile/graphicoptions

There is a file named (graphicoptions xml) you must open it with notepad or word and set the resolution settings to read what native resolution your monitor is set to.
 
<GraphicSettings Fullscreen="1" RenderMethod="1" ScreenWidth="1360" ScreenHeight="768" RenderRefraction="1" DynamicReflections="1" ShadowQuality="3" RenderShadows="1" TextureQuality="2" AnisotropicSamples="16" UseHDR="1" AnisoType="2" UseDesktopResInFullscreen="1" AnimationTimeSlicing="0" ShadowTimeSlicing="0" QualityModeIndex="3" StaticAssetHighQuality="1" RenderLightShafts="1" RenderDOF="1" VegetationQualityLevel="3" DynamicAssetQualityIndex="3" DynamicAssetQualityMultiplier="3" TreeQualityLevel="3" TreeQualityMultiplier="3" UseScreenSpaceAA="0"/>
  </pointer>
</root>

All I changed was the screenwidth and screenheight to match my desktop resolution and saved it and have not had any crashing problems yet.I am playing with the highest settings in the video configuration utility

#1352
BrunoB1971

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For Takameany:


use this program to clean the install of the vc++ update:, it might be just stuck so you need to clean it up...read the page  below ( link ) and i hope it helps...if you are not sure how to use google microsoft install cleaner for help...


here is the link below for microsoft install cleaner...

http://support.microsoft.com/kb/290301

and yes it does work with other programs other than office....

Modifié par BrunoB1971, 15 février 2010 - 03:43 .


#1353
RuneK85

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I redeemed 2 codes (shale and blood armor) and for some reason i have them redeemed on my profile but i cant download them, and when i go in game to dowload files they are not even there.

Anyone know how i can fix this problem?

Modifié par RuneK85, 16 février 2010 - 07:40 .


#1354
nate1337

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When i bought dragon age origins there was free download in box so while i was installing the game i redeemed the codes but then when i put on the game none off the redeems where there and i cant download them from this site HOW WILL I MAKE IT WORK????!?!?!?!

#1355
Joleil

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To all of you that cannot view nor download your authorized content and you're using Vista/W7 try to setup ALL programs into "Dragon Age\\bin_ship" to run in Admin mode, it will solve most of cases.

#1356
cryboy

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the warden's Keep is downloaded but wont install been standing there for ages

#1357
Kepha

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For everybody having problems getting DLC download and installed, see the Redeemed DLC Troubleshooting FAQ

#1358
Grilly666

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I got a problem , in the game is a display , that says PHYSX > CPU and it`s there all the time when i play, is verry annoying.

Is there a way to remov that msg. ?

have a screen shot. that shows it.



Posted Image

#1359
Joshyg22

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I think there is a bug in the game.  In Ozzamar with the dwarves, I am having trouble going to see Lord Harrowmount and/or Prince Bhelen. I went to Prince Bhelen's guy and he said to find out what Lord Harrowmount wanted me to do so I went to that guy and he said Lord Harrowmount would talk to me if I beat the proving grounds.  I beat that, then went to talk to his man again and had to convince him I wasn't going for Bhelen.  Now both Bhelen's and Lord Harrowmount's men are telling me to find out what the other wants but I can't find either lord harrowmount or prince bhelen to speak with them.  Someone on an unofficial site told me it was a glitch in the game and I have to restart the game over or find a save from when I first got there.  Is this true or what should I too?  Please help me. 

#1360
kisshu2

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 hi kepha i forgot to actually log on in game - once i did that the content started downloading
oops.
its ok now
thanks

Modifié par kisshu2, 17 février 2010 - 01:15 .


#1361
Kepha

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kisshu2 wrote...

 can't access downloadable content with redeem code 
i redeemed the code at site but when i log on through the game it doesn't download the content
and won't let me reenter the code.

help please???

thanx


Redeemed DLC Troubleshooting FAQ

#1362
kisshu2

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i got it i forgot to log on in game... then it started downloading

thanks


#1363
Angel of Nessus

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So yeah, 1.02 is probably the most irritating thing to grace my hard drive. Ever since I downloaded it, I've been having a gradually increasing chance to crash while traveling from one area to another AND once I have left combat with any enemy. Its reached the point where playing is no longer worth the effort of opening it, risking either catalysts, and waiting for the computer to recover from the failure.



Any tips?

#1364
-sir pancakes-

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I have a tiny problem that is acctually bigger then it seems
I talk to shale that i got from the stone prisoner and it ether gliches me out of the map or takes me back to the begining and says "activate the golem(with the wrong words" and "leave"

i also seem to be running a bit faster then my team mates and every time i run to far ahead, my team runs back to me super fast, like i was pressing some fast foreward button.

i can't tell what is going on, i didn't download anything, no patches, no mods, it just happend while i was doing the urn of sacred ashes quest.

help please! Posted Image

Modifié par -sir pancakes-, 17 février 2010 - 05:58 .


#1365
-sir pancakes-

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Ok, i think they are starting to walk normaly (mabey it was a lag spike : / ) but i still got the same problem with my stone golem.

Modifié par -sir pancakes-, 17 février 2010 - 06:17 .


#1366
Kepha

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-sir pancakes- wrote...

I have a tiny problem that is acctually bigger then it seems
I talk to shale that i got from the stone prisoner and it ether gliches me out of the map or takes me back to the begining and says "activate the golem(with the wrong words" and "leave"

i also seem to be running a bit faster then my team mates and every time i run to far ahead, my team runs back to me super fast, like i was pressing some fast foreward button.

i can't tell what is going on, i didn't download anything, no patches, no mods, it just happend while i was doing the urn of sacred ashes quest.

help please! Posted Image


You've likely been hit with the disappearing DLC glitch.  See section 1 of the DLC In Game Errors FAQ for more details and recovery instructions.

#1367
-sir pancakes-

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Kepha wrote...

-sir pancakes- wrote...

I have a tiny problem that is acctually bigger then it seems
I talk to shale that i got from the stone prisoner and it ether gliches me out of the map or takes me back to the begining and says "activate the golem(with the wrong words" and "leave"

i also seem to be running a bit faster then my team mates and every time i run to far ahead, my team runs back to me super fast, like i was pressing some fast foreward button.

i can't tell what is going on, i didn't download anything, no patches, no mods, it just happend while i was doing the urn of sacred ashes quest.

help please! Posted Image


You've likely been hit with the disappearing DLC glitch.  See section 1 of the DLC In Game Errors FAQ for more details and recovery instructions.

Thanks, i never would have figured that out on my own. of course i got to redo a lot of the stuff i did but i can talk the shale again without me gliching out of the mapPosted Image

#1368
Angel of Nessus

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Angel of Nessus wrote...

So yeah, 1.02 is probably the most irritating thing to grace my hard drive. Ever since I downloaded it, I've been having a gradually increasing chance to crash while traveling from one area to another AND once I have left combat with any enemy. Its reached the point where playing is no longer worth the effort of opening it, risking either catalysts, and waiting for the computer to recover from the failure.

Any tips?



#1369
Ernesto

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This is absolutely stupid. 55 plus post. I bought the deluxe game on Steam all it shows is the available content for download, but unable to download or even connect to the stupid servers. I have a headache just reading some of the post. EA/Bioware have got to get their crap together. I was only give to keys, one actually worked on redeeming some stupid armor that can be played on ME2. Now what?????????????????????

#1370
astrobot702

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I downloaded patch1.02a and attempted t open it and I get an error Dragon Age was not found and to reinstall and try again... I used the express install so it's where it should be ..... Any Ideas as to why it wouldn't recognize the directory? Posted Image

Modifié par astrobot702, 18 février 2010 - 09:41 .


#1371
Amythist1000

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Hi there I am a newbie to Dragons age and i have a problem and i hope that some of you can help me



I in stalled DA updated all my drivers and the game just does not start, the (play) button is in active on the launch menu, i press it and it just goes click click but nothing happens.



I have read up a few things in this forum and know that my system is supposed to play it.



Please help



My specs are

MSI K8 neon2 motherboard

AMD Athlone 3800+

3 Gigs ram (kingston)

Gforce 7900 GS 256mb (AGP)


#1372
Amythist1000

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Hi there I am a newbie to Dragons age
and i have a problem and i hope that some of you can help me




I in stalled DA updated all my drivers
and the game just does not start, the (play) button is in active on
the launch menu, i press it and it just goes click click but nothing
happens.



I have read up a few things in this
forum and know that my system is supposed to play it.



Please help

My Pc specs
MSI K8 neo2
AMD Athlon 3800+
3Gig ram (kingston)
Gforce 7900 GS 256mb (agp)

Please help

#1373
Franz 307

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hi to everyone. I have a big problem: I download "soldier's peak" 2 months ago... this morning I was playing and I noted that my personality hadn't the objects which I got on the peack, but the download is installed yet! please give me advices, thanks.

#1374
Kepha

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Franz 307 wrote...

hi to everyone. I have a big problem: I download "soldier's peak" 2 months ago... this morning I was playing and I noted that my personality hadn't the objects which I got on the peack, but the download is installed yet! please give me advices, thanks.


You have been hit with the disappearing DLC bug.  See Section 1 of the DLC In-Game Errors FAQ for more details and recovery information.

#1375
Franz 307

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thanks a lot Kepha! I'll control immediatly... if I'll have more problems can I write to you?