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Where to Find *Official* Dragon Age: Origins PC Game support


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#1376
Kepha

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Franz 307 wrote...

thanks a lot Kepha! I'll control immediatly... if I'll have more problems can I write to you?


If you run into any issues while trying to get things working again, reply to the FAQ and I'll answer you there.  I prefer to handle things on the board, rather than through messages.

#1377
Franz 307

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I have saved after the arrive of the bug... so, are the objects of soldier peak losed definitly???

#1378
Kepha

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Franz 307 wrote...

I have saved after the arrive of the bug... so, are the objects of soldier peak losed definitly???


I don't know of any way to get the DLC items back after they've been removed other then going back to a save where they existed.   Maybe someone has made a mod that duplicates the items, but that's about all that can be done unfortunately.

#1379
Franz 307

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ok... thanks for the advices!

#1380
apsik2

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I have a small problem. My 2 DVD game disc has been broken. Thus I want to ask how I can get it.
Is it possible recive replace disc from you? Ofcourse for freePosted Image.
Regards

#1381
CrustyCat

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apsik2 wrote...

I have a small problem. My 2 DVD game disc has been broken. Thus I want to ask how I can get it.
Is it possible recive replace disc from you? Ofcourse for freePosted Image.
Regards


Gosh, does anyone still do that?  The last company I remember doing that was Sierra Online.

#1382
cinful13

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my registration code is like undreadable. theres tese marks that look like 8s and i cant tell if the capitol Bs are actually 8s either because then there is a lower case b so yeah any help?

#1383
CrustyCat

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Strange, all of my letters are upper case. The "8" would look like an eight because the upper part of it would be smaller, at least it is on my shale code.

#1384
Slydragon37

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Hey, I recently installed Dragon Age: Origins on my new computer running Windows 7 64-bit. For the first couple days of gameplay there was no problem, but one day the sound starting messing up. It's not that I'm having sound issues, I can hear everything just fine, but the problem is that the sound is only comming out of one side of my headphones (Steelseries 5H V2 not USB). I first thought it was a problem with my headphones, but they work fine in every other program on my machine, obviously there is an issue with it and Dragon Age. I'm probably overlooking something very small, but please help.:(

#1385
Kepha

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cinful13 wrote...

my registration code is like undreadable. theres tese marks that look like 8s and i cant tell if the capitol Bs are actually 8s either because then there is a lower case b so yeah any help?


If it looks like it can be either a B or an 8, its a B.  The actual 8s are very clearly 8s.  What looks like a lower case b is probably a 6.

#1386
Angel of Nessus

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Angel of Nessus wrote...

So yeah, 1.02 is probably the most irritating thing to grace my hard drive. Ever since I downloaded it, I've been having a gradually increasing chance to crash while traveling from one area to another AND once I have left combat with any enemy. Its reached the point where playing is no longer worth the effort of opening it, risking either catalysts, and waiting for the computer to recover from the failure.

Any tips?



#1387
CrustyCat

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Angel of Nessus wrote...

Angel of Nessus wrote...

So yeah, 1.02 is probably the most irritating thing to grace my hard drive. Ever since I downloaded it, I've been having a gradually increasing chance to crash while traveling from one area to another AND once I have left combat with any enemy. Its reached the point where playing is no longer worth the effort of opening it, risking either catalysts, and waiting for the computer to recover from the failure.

Any tips?


Have you checked to see if your PC is overheating?

#1388
BaalZuul

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I also share Grilly666's predicament with the "PHYSX>CPU" message, I posted about it before with no luck, Please help!








#1389
petar75

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I have one question...

I purcshaed Dragon Age: Origins in Belgrade (capital city of Republic Serbia)

i go to the official websise after instalation and these things happened to me:

1. I coulden't find my country when i start register game -->Dragon Age: Origins

like my contry does't egzist ?!? it's Republic of Serbia

so i choose a coutry that is nearest... Croatia

2. i have reedem code for Dragon Age armor for Mass Effect 2 and redeem code for The Stone Prisoner mode for Dragon Age: Origins
and
when i signed up for official web sight and enter the redeem code
number i got the massage you get the Prissoners Keep, but when i started
the
Game in Downloads Content it's says you must enter a redeem code which
i already entered (i can send it to you if you want to check)

3. and i can't upload Shale becouse the game wants 1400 points from me?!?

what happened and can i download  this DLC?

#1390
skroddu

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Warden's Keep has finished downloading, but it doesn't install. It says that version 1.0 is required, although i have the version 1.02. What can i do?

#1391
petar75

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I've downloaded patch v1.02a from Bioware official site.

When i tried to install it i get the massage: An error occured applying the 1.02a update to your version of Dragon Age: Origins. {36}

How can i install the patch?:blink:

I'm running game on Dell inspiron 1520 with Windows XP

#1392
Germandude748

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Hey everyone i have a small problem i just entered the code for the blood dragon armour. There are 3 options:

Mass Effect 2 ---pc/mac--- download
mass effect 2--- xbox ---more info
dragon age--- pc/mac--- BUT NO DOWNLOAD BUTTON 

Whats wrong?

Modifié par Germandude748, 21 février 2010 - 03:17 .


#1393
Germandude748

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Hey everyone i have a small problem i just entered the code for the blood dragon armour. There are 3 options:



Mass Effect 2 ---pc/mac--- download

mass effect 2--- xbox ---more info

dragon age--- pc/mac--- BUT NO DOWNLOAD BUTTON



Whats wrong?

#1394
Termiitti1

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I have used the codes for Stone Prisoner and Blood Dragon Armor but I did something wrong (possibly) and the game never loaded the DLCs. Now if I try to use the codes I just get an info box telling that I already used the codes. So if could receive new codes or some help about the situation.

Modifié par Termiitti1, 21 février 2010 - 06:10 .


#1395
greenguy1478

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My game locks up all the time I am running (dual core)( XP) (8 mg ram) Nvidia 7800 video card but the game locks up everywhere?  Is there a fix?

#1396
Kepha

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@Germanddude748

Dragon Age should start to download DLC automatically once you log into the game with the email address and password for the account you redeemed the codes with.

If it isn't see the Redeemed DLC Troubleshooting FAQ

@Termiitti1

Check your Registred Game Promotions Page. Stone Prisoner and Blood Dragon Armor should show up there, if they've been successfully redeemed. If they're listed there, than see the advice I gave to Germandude748.

Modifié par Kepha, 21 février 2010 - 07:34 .


#1397
Badmortigan

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I am having the same issue as Skroddu, I recently purchased and installed the game, updated to latest patch and Blood Armor and Shale downloads at stuck at 100% download. In the description it has "Required Game Version 1.0" in red. Help us please

#1398
Kepha

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skroddu and Badmortigan,



1) Clear the Download Cache. From the Game Launcher, go to Configure. Then when the Configuration Utility launches go to Repair and click on "Clear Download Cache".

2) Delete Addins.xml and Manifest.xml file in My Documents\\Bioware\\Dragon Age\\Settings

3) If your My Documents directory location is some other drive then C:, move it back to the default location while installing DLC. Right click on USERNAME\\My Documents and select Properties. Go to the Location tab to check or change the location, and "Restore Default" to move it back to the default location.

4) Change your Windows Region and Language settings to English(United States) temporarily.



If all else fails, you can try manually installing the DLC. Links and instructions are in section 4 of the Redeemed DLC Troubleshooting FAQ. Even if it doesn't work, manually installing can provide useful errors to help figure out what's going on.

#1399
Vision646

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I am trying to download the DLC that came with my copy of Dragon Age, but when I select login in the main menu it tells me that I have no internet connection. I have tried everything I can think of including Ports; 80, 8000, 80001, 18081, and 443 (these were suggested in a stickied post on the forum). It still is unable to connect, what can I do? Thanks.

#1400
Angel of Nessus

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CrustyCat wrote...

Angel of Nessus wrote...

Angel of Nessus wrote...

So yeah, 1.02 is probably the most irritating thing to grace my hard drive. Ever since I downloaded it, I've been having a gradually increasing chance to crash while traveling from one area to another AND once I have left combat with any enemy. Its reached the point where playing is no longer worth the effort of opening it, risking either catalysts, and waiting for the computer to recover from the failure.

Any tips?


Have you checked to see if your PC is overheating?

There's nothing physically wrong, that I can determine; just the game.  It's reached the point where when I try to resume a saved game I can't get past the loading screen.