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Where to Find *Official* Dragon Age: Origins PC Game support


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#1601
RaverX3X3XX

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my system is windows vista home premium

intel duel core

4gb ddr memory

nvidia 8800 gts 640 mb version pci-e

sb xtreme audio

and it works been playing the game for the last 2 days pretty much straight and left it on when i wasnt minimized when i needed to do other stuff and it works just fine now....

#1602
Kalin_Thalis

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I think I got this fixed once, but it has returned. Thing is I can't enter the game online, which prevents some of my data here to be upgraded. Because it says some things are not authorised, while they are. Things like the Return of Ostagar, the Stone Prisoner, the Blood armour and the Warden's Keep. If someone knows the answer to this, I would appreciate it.

#1603
Kalin_Thalis

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Edit: Double Post

Modifié par Kalin_Thalis, 25 mars 2010 - 01:16 .


#1604
Jupi

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Yes, i have a 32 bit win xp and still have issues :/

#1605
schalafi

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Jupi wrote...

Yes, i have a 32 bit win xp and still have issues :/


Could you be a bit more specific? Like,did you upgrade to a newer video card, or more ram? Do you have DX 9.0c, and SP3?  I'm just trying to understand why my tired old pc works when some of the newer ones don't. I didn't even upgrade my driver on my card, or rather, I did upgrade it, and rolled it back when I started to have some crashing problems with Origins.

The only thing I did differently was reinstall Windows a month ago, and not load back on a bunch of programs I had accumulated previously. My pc has only the bare necessities now, and I use it mostly for internet access and playing games.

#1606
mattvo31

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Ok I'm not sure if this is the correct place for the 1.03 bug issues but I just started to play DA:O-A and had it crash (dump to windows) on me twice in the span of 15mins and while I was on vacation my sister was playing it on my PC and it crashed on her quite often (sorry I don't know any specifics other than she said it was crashing alot).
I have a:
Phenom II x4 945
4 gb ddr3 ram
two Geforce GTX 260 (SLIing)
and am running Win7 x64 Ultimate
I hope this helps.
Matt

#1607
Bladelo

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I bought the gam and didnt get code card for the blood dragon armor any clue how to get it?Posted Image

#1608
OhNineTeen

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Relatively certain that you have to get the Deluxe edition to get it.

#1609
Bladelo

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it said i get it right on the front of my case

#1610
Bladelo

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also i registered and it said "included" on the shop page

#1611
Kepha

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Bladelo wrote...

I bought the gam and didnt get code card for the blood dragon armor any clue how to get it?Posted Image


Did you get a card for the The Stone Prisoner? If so turn it over, and the blood dragon armor is on the other side.

If your game box advertised bonus content, you were supposed to get the double-sided card for Shale/Blood Dragon Armor in the box.  For the most part most new games had those included (Deluxe version not required), but there were some regions of the world where there were cheaper versions without the bonus content.

If you think you should have gotten the code, but it wasn't in the box, contact EA Support

Modifié par Kepha, 26 mars 2010 - 03:58 .


#1612
OhNineTeen

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Okay, then you must register your game to Bioware, which i assume you have done...lol

Then you must also put in your bonus code, in something i can't remember. I think anyway.

But ignore that all until your certain you don't have it.

Go into game, then into the 'downloadable content' part of the main menu.

However, go into the second tab in the 'downloadable content' part, and look at them. Click one, and it should give you the download option in the little menu to the side.

#1613
Bladelo

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thanks both of you i gonna contact ea support......duh i should have thought of that first

#1614
Ser-volk

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Does DAO have Official game support? Not support of fans who don`t now how it might be, like me and have only suggestions? I`m searching through Internet and find only EA as Official game support.
Writing to them, but they do not no anything about game process, and send me back to this community.
What I`m talking about:
In game there are two items with properties "increases monetary gain"
Dwarven Merchant's Belt from DLC and Dwarven Merchant's Belt from Bodahn
I even look into toolset, but didn`t find that it is working, so I think it`s a fake.
If it work how much percentage it gives?
Please tell me how does this items work, exactly?

So if it`s a fake why bioware say about it???

Yes i`m reading all post about script that user find in game and telling that it does not work, but I want official answer! Why Bioware keep silent, and where I can ask about it.
All games that I have before have official link to forums with developers not just publisher, or forum where dev appear some times and answer. But here so disappointment, so I think in bioware has worst support, which just want to sell there games and fans do the rest, makes the patches fixes srcipt mods and so on.
Excelent support in CD project, Katauri and so on.
Have anyone an official answer on gameplay?

Modifié par Ser-volk, 26 mars 2010 - 01:45 .


#1615
OhNineTeen

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You could probably go into the FAQ
but my guess would be it increases monetary gain from selling random things.
Or simply finding loot.
You might as well ignore it, as one only needs so much gold. Your party protects you if you work together. There are as well, several good opportunities for gold if you don't mind hurting a few people. Two opportunities in the warden's camp, and several more throughout the game.

Edit: IT could also simply just increase your chances of finding gold period.
Orrrr it could just increase the monetary gain of you selling the belt? Irony is a ****
but i really don't even use belts that i dont even need.

Modifié par OhNineTeen, 26 mars 2010 - 02:10 .


#1616
Ser-volk

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OhNineTeen wrote...

You could probably go into the FAQ
but my guess would be it increases monetary gain from selling random things.
Or simply finding loot.
You might as well ignore it, as one only needs so much gold. Your party protects you if you work together. There are as well, several good opportunities for gold if you don't mind hurting a few people. Two opportunities in the warden's camp, and several more throughout the game.


It`s not "increases monetary gain from selling random things."
I`v have read FAQ and again only guess.

For example you bought a car and a seller says and on the car is a big SIGN that back mirror have a watch(time showing), you sit in your new car look into a mirror and there is nothing no time showing. And now what did you do ask other carholders or ask about it seller or manufacturer. And did you satisfied with a guess or want a real answer? Yes it didn`t work or you need to press a button under...

I hope I explain what I mean.

Does anyone have an email or link to the real official game support?

Modifié par Ser-volk, 26 mars 2010 - 02:22 .


#1617
OhNineTeen

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Mkay, a couple pointers.

Don't take it to seriously

Money is barely even needed, and there are a bunch of items you can just pawn off and make two or three soverigns with a big pot of stuff.



And besides, if there are slayable NPCs around, you can let them die and simply take their equipment as well.



And yes, i understand what you're saying.

But good luck getting an official answer from Bioware.

#1618
Kalin_Thalis

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Yeah so any help here, would be cool lol

#1619
Kepha

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Kalin_Thalis wrote...

I think I got this fixed once, but it has returned. Thing is I can't enter the game online, which prevents some of my data here to be upgraded. Because it says some things are not authorised, while they are. Things like the Return of Ostagar, the Stone Prisoner, the Blood armour and the Warden's Keep. If someone knows the answer to this, I would appreciate it.


See Section 5 of the DLC In-Game Errors FAQ

#1620
Kalin_Thalis

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Thanks I got it working again.

#1621
Tyger Eyes

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Customer Support,

  I am having a difficult time with playing any games in the "Other Campaign" which I do not have in any of the other games.  In essence, the monsters in the game do not engage in combat with the party members as if the party members do not exist.  It is possible for party members to walk up to the monsters and attack them; however, the monsters do not react and very very rapidly.  Again, I do not have this problem with the main game.

   Any advice?

~Tyger~

PS:  Nevermind, the problem was with the Advance Tactics 2.3 Add-On.  ~T~

Modifié par Tyger Eyes, 26 mars 2010 - 08:16 .


#1622
Aylied12

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alright, so. I pre-ordered dragon age when for when it came out, and other than a few small crashes caused by having the graphics set too high i enjoyed the game very much. I have just purchased awakening and I tried to install 1.03 so that the game can begin installation. However, every time I try and install 1.03 it tells me an error has occurred with the number "-36" displayed like that. I assume that it means theres a porblem with the 36th file or somthing, but im not sure what to do. i dont want to try and rebuild my computer because I would lose my character from the first game, anyone have any ideas?

#1623
0ts0

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I finally got the game working (awakening) After re-installing drivers and such I already downloaded, -re-installing game, it worked O_o

However, it crashes quite the bit.. but hey, it works.


#1624
Witcha

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I'm having a lot of trouble re-installing after uninstalling the game and formatting. The installation keeps getting interrupted with the message 'Unable to find data file or the disc has been removed.'

Considering I just bought the Awakening expansion and am dying to play it please tell me what's wrong.

Modifié par Witcha, 27 mars 2010 - 09:37 .


#1625
zexer333

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Hmm...don't even know what can be problem....well i don't know,maybe try to unplug disc from your DVD-rom,and then put it back in there?You can also try to restart PC.Though i'm not sure if any of this will help,but i hope it will.



Also...last time(or it's jsut Orzammar)i started to experience freezes in Orzammar.The thing is...i spend maybe hours to get to that boss(can't remind name...but well she...he...it can spawn some tentacles and takes alot of hits to kill it)...so well anyway...when i killed it...as soon as battle over..my game just freezes...in taskbar manager game "Not responding" , image totally freezed...sound continue playing.



Does anyone know what could cause such annoying freezes?Damn it i should've started from Orzammar first,not left it for last.Could've knew about those damn freezes at least >_<



My pc specs are:

Windows 7 64-bit

CPU: CoreI3 2.99ghz

RAM: 2 GB DDR 3

GPU:GeForce 9800 gt 1 GB