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Where to Find *Official* Dragon Age: Origins PC Game support


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#1626
Syrellaris

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anyone fix the on responding crash yet? It is starting to annoy me to reset my game every 15 minutes cuz it crashes with not responding.

#1627
Gorath Alpha

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If you aren't interested enough in an answer to do your part, your question is never likely to be answered. 

#1628
Drogo Blimfrick

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I'm having problems defeating The Queen of The Blackmarsh in Awakening. The game either crashes when thunder particle effects occur causing it to crash instantly or sometimes later on in the battle.



Since then it has blue screened during the developer titles before loading the main menu producing an error message associated with my hard drive.



I've seen one other forum topic discussing this, but the resolution didn't fix the problem.



My specs are:



Windows 7 Professional 64-bit

Intel® Core™2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz

8192MB RAM

ATI Radeon HD 3870 X2

#1629
Rhohan Baranduin

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Win 7 64-bit Ulitmate

AMD Phenom 2 X4 965 Black

4 GB RAM OCZ DDR3 10333

60 GB OCZ Agility SSD

1 TB Hitachi

ASUS GeForce 250 1GB

Onboard sound



My question is to those GeForce 250 card users. are you using the up to date Win 7 drivers for this card successfully? Are you using the manufacturer's drivers or nVidia's drivers?

I have the random crashing thing going on, and am busy searching/trying the different things from this forum, but no luck so far. I have a few more from my comprised list to go. :-/

#1630
Gythraul

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Anyone having problems with getting the game to recognize the game disks in the drive after installing awakening? I played the game immediately after the install, but now can't get it to recognize the disk, even if I'm using the autorun file FROM THE DISK. If this has been replicated what was the fix. Currently waiting in the chat help queue

#1631
Gorath Alpha

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Some of the resident readers here think that there is some anti-copying security included on the disk that conflicts with some DVD drives, although the Awakening disk doesn't seem to include it.

Modifié par Gorath Alpha, 27 mars 2010 - 08:43 .


#1632
Molotova72

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Gythraul wrote...

Anyone having problems with getting the game to recognize the game disks in the drive after installing awakening? I played the game immediately after the install, but now can't get it to recognize the disk, even if I'm using the autorun file FROM THE DISK. If this has been replicated what was the fix. Currently waiting in the chat help queue


Yes after 1.03 and/or awakening game does not recognize vanilla da:o disks for me too. I use awakening disk for da:o content too,...

#1633
CrustyCat

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Rhohan Baranduin wrote...

Win 7 64-bit Ulitmate
AMD Phenom 2 X4 965 Black
4 GB RAM OCZ DDR3 10333
60 GB OCZ Agility SSD
1 TB Hitachi
ASUS GeForce 250 1GB
Onboard sound

My question is to those GeForce 250 card users. are you using the up to date Win 7 drivers for this card successfully? Are you using the manufacturer's drivers or nVidia's drivers?
I have the random crashing thing going on, and am busy searching/trying the different things from this forum, but no luck so far. I have a few more from my comprised list to go. :-/


One thing I can suggest for any hardware drivers, NEVER let windows update, update your drivers.  They are almost always out of date.  A lot of card manufacturers point their driver pages to Nvidia, or have the latest Nvidia drivers on their website.  So the choice is yours.  It's usually a good idea to keep drivers updated, but keep an eye on things when you do, like the most recent nvidia snafu with there drivers.  But that has been fixed.

#1634
SebastienLeBlanc

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Okay, so I was just wondering if many other people are having this issue...

I have all of the DLC's, 1.03, as well as The Awakening. I run on Vista, dual-core, NVidia Geforce 9800m GS, and I can run the game flawlessly. I was running just Dragon Age: Origins before, but just today upgraded to The Awakening and decided to get all of the DLC's available as well. Anyway, my issue is that while I play, occasionally I will open up my inventory. When I open up the inventory the entire game freezes and then crashes, doesn't really matter what I am doing, and it doesn't happen every time I open it, but it's pretty irritating to be in the middle of something, open it up, and have the game crash. Solutions? Thanks much!

Edit; Also, I am having the same issue of it not being able to recognize the da:o disk, forcing me to use the awakening one. Not sure if that is connected to the above issue?

Modifié par SebastienLeBlanc, 28 mars 2010 - 05:31 .


#1635
Androidv2.5

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I recently started playing the Awakening expansion after having finished DA:O without any problems. Now, however, during any conversation I enter after about 30 minutes of play, the red light on my GTX295 switches on (suggesting overheating) and I have to hard reset my computer.

I update my Nvidia drivers manually (never through Windows 7 Automatic Updates) and have cleaned all fans/filters etc. I run every other game just fine, including mass effect 2 without any overheats.

Why would my card be suddenly overheating, and only during conversations? Is this a game bug? I haven't changed any of the graphical settings from when I played DA:O and have well over the recommended requirements (Core i7, 6 gigs of RAM).



Any advice would be appreciated!

#1636
amblin

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Androidv2.5 wrote...

I recently started playing the Awakening expansion after having finished DA:O without any problems. Now, however, during any conversation I enter after about 30 minutes of play, the red light on my GTX295 switches on (suggesting overheating) and I have to hard reset my computer.
I update my Nvidia drivers manually (never through Windows 7 Automatic Updates) and have cleaned all fans/filters etc. I run every other game just fine, including mass effect 2 without any overheats.
Why would my card be suddenly overheating, and only during conversations? Is this a game bug? I haven't changed any of the graphical settings from when I played DA:O and have well over the recommended requirements (Core i7, 6 gigs of RAM).

Any advice would be appreciated!


Posted Image There is a red light on 295 to indicate overheating? they never told me that.... not even in the manuals...

Btw, certain recent Nvidia drivers could cause the cards to overheat. it's a confirmed issue, so maybe try the new WHQL driver.

Modifié par amblin, 28 mars 2010 - 08:06 .


#1637
Uruluke

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How to add my DAO s/n into launcher? I've reinstalled OS and now can't continue playing. I have an error, that I must log in in order to play with DLC that were with game. Is it possible to enter code without reinstalling DAO?

#1638
Varenus Luckmann

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I love how it's supposed to give a reply "within 24 hours".

Haha, oh wow.

#1639
Gorath Alpha

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Androidv2.5 wrote...

I update my Nvidia drivers manually (never through Windows 7 Automatic Updates) and have cleaned all fans/filters etc. I run every other game just fine, including mass effect 2 without any overheats.

Why would my card be suddenly overheating, and only during conversations? Is this a game bug? I haven't changed any of the graphical settings from when I played DA:O and have well over the recommended requirements (Core i7, 6 gigs of RAM).

 

If you chose the Geforce 196.75 driver from nVIDIA and used it without running a search on Google, you need to gert rid of that piece of garbage instantly.  Far too often, nVIDIA is releasing drivers that do stupid stuff to any video card other than their very newest; in that one's case, the hotter the card gets, the slower it runs its fan!

G

Modifié par Gorath Alpha, 28 mars 2010 - 07:07 .


#1640
Ser-volk

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Rhohan Baranduin wrote...

Win 7 64-bit Ulitmate
AMD Phenom 2 X4 965 Black
4 GB RAM OCZ DDR3 10333
60 GB OCZ Agility SSD
1 TB Hitachi
ASUS GeForce 250 1GB
Onboard sound

My question is to those GeForce 250 card users. are you using the up to date Win 7 drivers for this card successfully? Are you using the manufacturer's drivers or nVidia's drivers?
I have the random crashing thing going on, and am busy searching/trying the different things from this forum, but no luck so far. I have a few more from my comprised list to go. :-/


I have GTS250, last drivers 197.13, even with beta status all working fine, sometimes it`s crash but it`s too rare once per week may be.
I`m using mods and tab switching so it can be my fault.
Due to quicksaves and autosaves it`s OK. I think the game is rather stable.

Win 7 64-bit Ulitmate

Intel E8400(OC)

4 GB RAM OCZ DDR2 PC8000

1+1TB Seagate

XFX GeForce 250 512Mb

Onboard sound

Modifié par Ser-volk, 28 mars 2010 - 11:45 .


#1641
CrustyCat

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Androidv2.5 wrote...

I recently started playing the Awakening expansion after having finished DA:O without any problems. Now, however, during any conversation I enter after about 30 minutes of play, the red light on my GTX295 switches on (suggesting overheating) and I have to hard reset my computer.
I update my Nvidia drivers manually (never through Windows 7 Automatic Updates) and have cleaned all fans/filters etc. I run every other game just fine, including mass effect 2 without any overheats.
Why would my card be suddenly overheating, and only during conversations? Is this a game bug? I haven't changed any of the graphical settings from when I played DA:O and have well over the recommended requirements (Core i7, 6 gigs of RAM).

Any advice would be appreciated!

From what I've read elsewhere, the red light indicates a power problem to the video card.  Are both power cables seated correctly?

#1642
Los1810

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Hello.



I'm having trouble with The Urn Of Sacred Ashes quest. I have sendt an email to ea-support, but they say they might help some time in the future..and that does not cut it for me, becouse I want to play DA:O now.



At the start of the quest I went to Denerim. Talked to Waylon, and started serching the house. Ofcourse he attaced, I killed him, and serched the place. I looted the chest in the back room, where the body is, but there was no notes. But I did of course not know that they was suppost to. So I whent to the Inn, talked to the keeper and now he's affraid.



So, I have a dead Waylon, a scared Inn keeper and no clue what to do! Haven is not on my map, and the notes are no where to be found!



Does anybody have any tips, fixes, tricks or maybe a cool magic spell to fix this?



Thank you for any awnsers I get!

#1643
nezvo

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I just wanted to say that im very very dissapointed in Bioware...



My problem is that i lost all of my equipment in quest Righteous Path in DA Awakening.And i have no save before that so all i play for is gone.I just cant belive that the game has such a big bug and no one is doing anything about it.I just want a answer: Is there any hope i can get back my equipment

#1644
Arilac

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I would already be happy, when the game wouldn't crash randomly to the desktop all couple of minutes especially in the fights with Dragon Age Awakning Patch 1.03. Reinstalling the games doesn't fix it.

Amd Phenom 2 x3 720
ATI Radeon Hd 3850 512 MB
4Gb Ram
Windows 7 64Bit

Modifié par Arilac, 29 mars 2010 - 03:55 .


#1645
Eloton

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I reinstalled my DA: Origins too, but nothing keeps these random crashes away. Really annoying to save after every battle, no offence to those who might do that, but has there been anything done to solve this. Just a shame, when such a great game experience goes bad, cos of crashes...

#1646
Wraith4001

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I recently made a new character after installling the latest patch, i have the awakening expansion and the only one on my list i dont have is return to ostagar. I made a Custom mod to try out a few things but that mod is no longer working it used to automatically give the items to my character but now nothing is happening?

Modifié par Wraith4001, 29 mars 2010 - 08:37 .


#1647
Jupi

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Does anyone have the problem of not being able to enter the elven alienage?

Modifié par Jupi, 30 mars 2010 - 08:37 .


#1648
Jupi

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In the sense that it loads forever... literally

#1649
Lord Xanthius

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I finished Origins a couple weeks ago. My machine was fine. Nothing changed driver or harware wise. Now I am playing Awakenings and it crashes to desktop all the time. I am starting to lose my interest in the game. A hot patch would be nice Bioware since this seems to be a common thread since your last patch it seems.

#1650
rollo_t

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I am not able to turn in 2 of the Awekwning side quests even though i had them

complete, 1 of them is the Wade's "A Master's Work" the other is "What is Built Endures".

A Master's Work - I Killed the Old One and looted Heartwood but when I returned to the Keep i found impossible to speak to Master Wade so I spoke to Herren but there were no dialog options about crafting something with the special material (Heartwood).

What is Built Endures - In the Wending Wood I found the Granite Deposit but when I came Back to Vigil's Keep it was impossible to speak with Voldrik Glavonak to end the quest



It's a shame that a beautiful game like Awakening have so many BUG!!!!