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Where to Find *Official* Dragon Age: Origins PC Game support


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#1801
samix132

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[quote]phordicus wrote...

even though i hated DAO, be realistic: this game is far outside of its budgeted support timeframe. you need to be in general and custom computing forums like tom's hardware, liquidninjas, etc. EA/BW can't have every possible configuration to run these specific tests on even if they still had a full team devoted to patching.[/quote

you wrote those sites and could you tell me where to go ask for help then? Which site you recommend?Also eng isin't my native language but i think i'll manage. Asking help from customer support is like asking some 5year old about space science both are evenly useful. Ridiculous how they  dont have proper way to gather information to fix the game and leave people who bought the game fix it themself. Never have i been this mad off pc gaming and when they show pics off DAO 2 makes me even more angry. 

#1802
Gorath Alpha

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That is only another RANT.  It is off-topic here, and belongs in the Off Topic forum.

#1803
PSUHammer

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samix132 wrote...

bioware seems to be too busy making dlcs and DAO 2 to give **** about DAO 1. If you cant play DAO now i'm pretty sure you wont get to. If its in bioware's hands. Think about what 1.03 made for some people and how bad 1.04 (if they even makes it) will mess this game. i hope someone makes law suit for biware and brings em down.


I hope, for you and your children's sake, that you are joking with this post.

#1804
samix132

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Hammer6767 wrote...

samix132 wrote...

bioware seems to be too busy making dlcs and DAO 2 to give **** about DAO 1. If you cant play DAO now i'm pretty sure you wont get to. If its in bioware's hands. Think about what 1.03 made for some people and how bad 1.04 (if they even makes it) will mess this game. i hope someone makes law suit for biware and brings em down.


I hope, for you and your children's sake, that you are joking with this post.

well i wrote that when i was angry. I would give my right nut to get this game working properly.bought the game 7months ago and still waiting performance patch or something. Contacted customer support 4 times and they are very unhelpfull they dont even read your message, they just fast take a look what its about and send random gipperish.

#1805
Nahren Del Athor

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Hy!







I need some technical support and the advanced knowledge of you all! A went through tha FAQ, but couldnt get the DLC-s working on my computer. I bought then online (Stone prisoner, Wardens Ceep, DSC, return to Ostagar), and manually downloaded them, because i had the blank windows, only my remining bioware points were shown there. No, after the manually install and using the daupdater, they seem to be there, but its forbidden to use and open them, because it writes out that they do not belong to my account, but to another one. I use my computer alone, i have only one ac**** with one email adress, and reinstalled the whole game and awakening twice... Im really getting hopeless...







Please, someone... Anybody. who has a sollution for me? Im using Win7 x64 professional, if its nesecerry to no...







Thanks!

#1806
sokka13

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i just got the game and my laptop has all the right stuff torun it but when more than 5 people are on moniter the frame rate drop making it drag. ive tried everything to stop it from happening but it driving me nutsImage IPB

#1807
Nahren Del Athor

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Problem solved itself, thank you!

#1808
astral-slide

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hi, sorry for my english.



in the tower of mages, when you're in the dream, i can't convert in mouse in the game and i can't play more.



i try to find a answer in a lot of forums but anymone undestand, it's a bug?? can i have a solution??

#1809
Arizel

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I got the digital deluxe edition, registered the game and entered the promo code. When I went in game, I did not get my free content. How do I fix this problem?

In addition, every time I click on dragon age origins from the my games tab on this website, it leads me to a page that says "profile not found"

Modifié par Arizel, 12 juillet 2010 - 09:41 .


#1810
Gorath Alpha

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Both of those are SITE problems, not game problems, and this is a Gamer to Gamer forum, not official support. Your questions have a slight sense of stridency, as if you thjought there was anyone besides regular gamers to read them in here. There is a separate Site Help forum for your questions, and in there, you do have slightly better odds that a real Bioware person may have something to tell you, although most of what happens in there is also Gamer to Gamer.

#1811
PureSlayer

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I have unlocked all achievements except master lockpicker. And yes, I have picked 50 chest and doors....i even tried the console command: runscript cheater. text said success but nothing happened. Why I don't get master lockpicker achievement?

#1812
Gorath Alpha

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Do not ask for spoilers in the Tech Forum.  Do that where it belongs, in a Spoilers Forum. 

#1813
Mike2640

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I just bought the Lelianas Song DLC and now all of my official DLC (including LS) has become "Unauthorized". Is there a solution to this or can one of you point me to Bioware's Refund Department?(/sarcasm sort of)

Edit: Forgot to mention, tried all the solutions in the stickied topics, none of them worked, hence my frustration at shelling out 7 bucks for a program that essentially bricked my game.

Modifié par Mike2640, 16 juillet 2010 - 04:42 .


#1814
Keller63

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I have a question.

I have some content (spent by points) and its saying i do not have version 1.0 and 1.02.  However, i downloaded version 1.03 and installed (upgraded) dragon age.  Ive restarted the computer too but STILL the content wont work because of the version. 

Whats gone wrong?

#1815
CrustyCat

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I would say to make sure your Dragon Age Origins Updater service is running.

#1816
RPDraco

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I wanted to know if I have a Game/Charater already started on a PS3 can I seamlessly also play that charcter on a PC and be able to jump back and forth?  Meaning it doesn't matter what playform I play on it's updated everywhere so I can just continue on. Anyone know if this is possible?

#1817
Gorath Alpha

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No.

#1818
RPDraco

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Thank You!

#1819
Minimaccie

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I Have A Problem

I have gotten through the majority of the game, i think, and played like way too much, so firstly i am not inclined to just starting over, besides i don't think it'll help anyway.

My problem is that after doing all of the quests to get the help of mages, elves and dwarves and that, the game hasn't noticed that i got the mages. I did the quest and it says i haven't and when i go to the tower it won't let me in to try again.

Also, whenever i try to talk to wynne in the camp the screen goes blue and it goes to the point when you first meet her in the tower, then it chucks me into the party selection screen and onto the world map.

It's just irritating y'know?

#1820
schalafi

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I have read problem and game error reports here until I'm cross-eyed, and I still can't find a solution to my problem. I had to uninstall DA:O and Awakening because I had to re-install Windows. I spent hours downloading Windows update stuff, and re-installing necessary programs. I know my pc specs are good for playing the games, because I've played them both many times.



To get to the point, I have tried to install Origins 3 times now, and each time I get a message "installation failed, unable to find a data file, or disk was removed." The problem is I don't know what data file is missing, if it is... or is this some kind of fixable bug? Please, if anyone knows what to do to fix the problem, help me out. Thanks.

#1821
schalafi

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Well I guess nobody has an answer, or nobody cares. : (

#1822
Gorath Alpha

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Use the search for Data Error, or as much of it as will work (there's a character max, and spaces seem to count double or triple), or give Google a "site:" criteria.


#1823
schalafi

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Ok, I'll try. Thanks for answering.

#1824
Gorath Alpha

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schalafi wrote...

Ok, I'll try. Thanks for answering.

The first of these two will show up that way:

"Data Error" during either game's install (DA or ME-2)
http://social.biowar...77298/2#3005978

"Failed to authenticate disk" after already playing the game a lot
http://social.biowar...56024/1#3004268

Both sets of symptoms are inter-related with EA's hard copy incompatibilites on both DA and ME-2.  

#1825
cindercloud

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just installed 1.04 update and now when i get start game it gets to launch screen or what ever.i click play but nothing happens