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Where to Find *Official* Dragon Age: Origins PC Game support


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2193 réponses à ce sujet

#1851
LillithMabon

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You know? All of these wonderful ideas for solving problems is great for all those who are NOT computer illiterate like myself. Personally, I feel that when I buy something, it should work. A person shouldn't have to solve these problems on their own. This is like buying a new car and having to rebuild the engine. So, now that I have a problem after the install of 104, even if I were told to go to this folder or that, I still couldn't fix it. Well.... just replace the valve why don't ya.....I just wanna play. I don't want to learn how to program the computer to do it.

#1852
Maple92

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@JackM

Nope, have not.

#1853
icelivi

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Hey guys. Question for you all. I have DA:O version 1.04, playing human noble female, and for some reason the game crashes during the landsmeet every time I try to go to the alienage. It goes to the load screen, with the map of denerim, then just keeps saying "loading." It worked fine before I got the patches. Ideas?

Thanks

#1854
Maple92

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Still searching solution to "female wardens crash the game".

Thank you

#1855
valencialionheart

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I tried all of that above and can not get it to work.... I am so pissed
off that after I switched over DA:O from my computer to my TB drive I am
unarthorized to the dlc I got with the game nor the dlc I brought
through the bioware points. So I invest 100 bucks into a game i will
never finish...  I doubt I will ever get it to work. I tried everything
googled it found 5 possible ways... Nothing worked and all the content
doesn't show up. Its all in the files... I must of screwed something up.
This problem for me was abit out of my league. I am thinking outside of
the box here..... Lets say that Bioware dropped the ball. or E.A. 
did... i blame them both. Ok to me the fact i bought content and
invested 100 into a game i have to work for to make it work. is crazy.
Insanitry at its finest. PC gaming is dead and consoles are a big money
dump with out dated tech ps3 or 360 both substandred peices of crap. ok.
Maybe a bit harsh. Hey I got jacked by Bioware. Atleast make sure your
DRM system works before throwing it out to the market. Failing to do so
is fraud, but hey remember me T.O.L/A.? Yeah ok you have good lawyers
you win this time Bioware. WRONG! last game I buy from you. If anyone
else has half a brain you'd wouldn't stand for this **** either.
I DO
NOT WORK FOR BIOWARE. So I shouldn't  have to work when I buy a game. I
am not a programer nor techy so don't treat me like one. patch it or [smilie]../../../../images/forum/emoticons/heart.png[/smilie][smilie]../../../../images/forum/emoticons/heart.png[/smilie][smilie]../../../../images/forum/emoticons/heart.png[/smilie][smilie]../../../../images/forum/emoticons/heart.png[/smilie] off

#1856
JackM

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valencialionheart wrote...

I tried all of that above and can not get it to work.... I am so pissed
off that after I switched over DA:O from my computer to my TB drive I am
unarthorized to the dlc I got with the game nor the dlc I brought
through the bioware points. So I invest 100 bucks into a game i will
never finish...  I doubt I will ever get it to work. I tried everything
googled it found 5 possible ways... Nothing worked and all the content
doesn't show up. Its all in the files... I must of screwed something up.
This problem for me was abit out of my league. I am thinking outside of
the box here..... Lets say that Bioware dropped the ball. or E.A. 
did... i blame them both. Ok to me the fact i bought content and
invested 100 into a game i have to work for to make it work. is crazy.
Insanitry at its finest. PC gaming is dead and consoles are a big money
dump with out dated tech ps3 or 360 both substandred peices of crap. ok.
Maybe a bit harsh. Hey I got jacked by Bioware. Atleast make sure your
DRM system works before throwing it out to the market. Failing to do so
is fraud, but hey remember me T.O.L/A.? Yeah ok you have good lawyers
you win this time Bioware. WRONG! last game I buy from you. If anyone
else has half a brain you'd wouldn't stand for this **** either.
I DO
NOT WORK FOR BIOWARE. So I shouldn't  have to work when I buy a game. I
am not a programer nor techy so don't treat me like one. patch it or [smilie]../../../../images/forum/emoticons/heart.png[/smilie][smilie]../../../../images/forum/emoticons/heart.png[/smilie][smilie]../../../../images/forum/emoticons/heart.png[/smilie][smilie]../../../../images/forum/emoticons/heart.png[/smilie] off

Check this post

#1857
Lucidius

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I am getting repeated crashes most notably with multiple characters onscreen. This means pretty much any fight outside the Fade and a few within it. I've played this game to the end in Windows XP with almost no problems, except for a memory leak that has yet to be fixed. After switching to Windows 7 64 Premium, I have updated to the latest DA patch, checked my drivers, and updated windows. Everything is up to date, and yet I'm still crashing. I have no addons, no mods, nothing beyond the original game and the 1.04 patch. Here are my system specs:

Windows 7 64 Premium
AMD Phenom 9850 Quad
6GB PC2-8500
Geforce 9800GT 1GB
Gigabyte GA-MA785GM-US2H mobo

Detailed crash information :

 Problem Event Name:    APPCRASH
  Application Name:    DAOrigins.exe
  Application Version:    1.4.12393.0
  Application Timestamp:    4c093423
  Fault Module Name:    DAOrigins.exe
  Fault Module Version:    1.4.12393.0
  Fault Module Timestamp:    4c093423
  Exception Code:    c0000005
  Exception Offset:    0019a04e
  OS Version:    6.1.7600.2.0.0.768.3
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

I have no issues with any other game installed on this machine, just this one, which leads me to believe it might be a Windows 7 compatibility issue with the latest patch. Any idea how I could perhaps make the game a bit more stable?

Modifié par Lucidius, 07 septembre 2010 - 01:00 .


#1858
icelivi

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how do I remove a patch?


#1859
Slider-Z

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Hello!

I have a technical issue wuth DAO:Awakening.

I have a Steam version of the game which is with the last patch available.

Before facing the problem I had already downloaded and installed Steam version of DA:O Collectors edition (in Steam it is called Digital Deluxe Edition).

With Return to Ostagar DLC installed later.

I finished the game and decided to buy a new content.

Today I bought DAO:Awakening also from Steam and installed it.

Also I spent some points to buy Leliana's Song and The Darkspawn Chronicles. They was installed as well.

I finished both Leliana's Song and The Darkspawn Chronicles.



Now starts the problem.

I'm trying to start a new game in DAO: Awakening and it starts.

But there is a lot of bugs.

All dialogs are missing in starting movie as well as in cutscenes.

All characters in cutscenes are obviously chatting but the voice as well as the subs are missing.

Some items in inventory are without names and descriptions.

Starting companions are with strange names like int100cr_survivor.



I tried to remove the old installation and make a new one.

With the same effect - I'm still experiencing the problem described in my first message.



Please, can you tell me what can be done to solve this issue?



I wrote to the EA customer support but still have no answer.

#1860
Slider-Z

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I can add some screenshots to be more specific.

I don't know if files from *dragonage.com can be viewed in my links.

In case of any troubles I will reupload them.



In the following are DXdiag results and some screenshots with bugs and without.



http://help.dragonag...file_id=1241004



http://help.dragonag...file_id=1241005



http://help.dragonag...file_id=1241006



http://help.dragonag...file_id=1241007



http://help.dragonag...file_id=1241008



http://help.dragonag...file_id=1241009



http://help.dragonag...file_id=1241019



http://help.dragonag...file_id=1241017

#1861
Dead Joker

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Hello,



I have reinstalled my PC and when I'm trying to play DA:O, game says that my version is not autorised, and ask to enter a serial number.



I've entered my serial number but it said that it's impossible to activate game with this number.



How I can solve it?



Best Regards

#1862
Hydracen

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Hello I loaded my awakening but the game will not let me load any games

#1863
Gorath Alpha

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Are you using the wrong disk to start? Only the Awakening disk works after it is installed.


#1864
Hydracen

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Yes I'm using the awakening disk

#1865
dadda j

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im having trouble getting the golem addon to download any suggestions


#1866
fredacula

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fix the fu*king game everyone has problems and u dont do sh*t!! my content isnt working i used my money and i didnt get ****!

#1867
samix132

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Not trying to ****** anyone off but i feel little better now because i wasted only 50e on this game and others have used like 100e or more. I have given up on this game and I'm 100% sure this will never be fixed and when they release DA 2 it will have all their attention and DAO with it problems will be forgotten. Seriously if they release pc game then finish it before releasing and don't patch it millions patches. If its so frigging hard DON*T DO IT!

#1868
DAOME2FTW

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im wondering, i have dragon age origins on steam, and pretty soon i am buying my own computer and my own hard drive. correct me if im wrong but im pretty sure i can use the same steam account on more than one computer? but i also have one character, a few saved games and a hell of a lot of mods. will they just be their once i play the game on a different computer, or do i have to put them on there with a memory stick or something, and could i play the actual game on it without putting it on the computer? basically is the ggame saved on my steam account. also would i have to reinstall the mods using Winzip or Daupdater? please reply.

#1869
Sarcas

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i had to uninstall my game due to game freezing while after loading into another zone .updated drivers also.reinstalled game is there a way to get back my old character from the bioware site

whith out having to start all over from the beginning.

#1870
Apaturealex

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Hey, I'm sorry to be a pain. I don't know I'm asking the right place. But I cant seem to find my installed add-ons in the quest journal? Do I have to complete certain parts of the game before they become accessible? I have the stone prisoner & return to Ostagar Installed but they haven't changed the game at all however I downloaded the Blood armour and that works fine, shows up in inventory ect ect.

The reason I was asking is because I'm interested in all of the new add-ons and don't want to kepp piling stuff on to the game if it isn't going to work.



Also DAO keeps causing my laptop to crash. Do I need to update? Thanks for any help.

#1871
Gorath Alpha

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If there has been any prior request for assistance you want to point out, please give us the link to it. 

There is no way to answer the question you posed at the end with what you have included in your question.  I never try answering anyone's questions about any DLC, so only the multiple game problems in actually running the game get my attention.  I expect to see a summary of the system and its software environment before I can start making suggestions, and I prefer it to be in its own individual, separate message thread: 

Preliminary diagnostic information

First, however, what have you learned using the forum's SEARCH tool?

After failing to learn anything substantive that way, since PCs are not *anything* at all like game console systems, it adds another dimension to a question.  Please fill it all in (if you have a problem being able to deal with that request, and are in the Bioware Social Sites' forums, do a search for "Basics" without the quote marks, to get a rundown on Windows' built-in component inventory functions).  

Basic Hardware Specification Chart (Empty so far)

Processor Manufacturer: AMD / Intel
Processor Name / Type: Athlon 64 / Pentium / C2D / dual core / quad, etc.
Processor Speed:  ?.? Ghz (or AMD Performance Number)
Operating System / Service Pack: WindowsXP with SP #?, Win7, Vista ? (Oh, no!)
System RAM: ? ? GBs (MBs, if less than 1024 ? )
Video (GPU) Manufacturer: ATI / Nvidia (only those two are supported, PERIOD, so please answer which of them you have)
Video Card Model: (examples) Radeon HD 5670 / Geforce GT 240
Video Card Driver Version: Catalyst ?.? / Nforce ??.??
 . . (please use the numbers, not the word "latest")
Video Card onboard RAM: ? ? ? MBs
Sound Card Manufacturer:
Sound Card Model:

(And this is only for the raw hardware & driver variations.  Potential software conflicts are far more likely to be game play problems, and developers cannot test for all possible program loads.)

P. S.  Please use every day business style paragraph breaks, punctuation, and spelling. 

Modifié par Gorath Alpha, 14 septembre 2010 - 11:31 .


#1872
Firefighterdjk

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OK, my system is as follows:



Windows Vista Home Premium

Intel® Core™2 Quad CPU Q9300 @ 2.50GHz

4.00 GB Ram

64 bit operating system

Dual NVIDIA GeForce 9800 GTX/9800 GTX+

Not sure about the sound card.



I have played Dragon Age Origins and Awakening and every other DLC I've downloaded with no problems at all. My system runs the game at maximum settings very smoothly. When I purchased the Leliana's Song DLC, it would not download automatically. The requirement for patch "1.03" was in red, even though I have the 1.04 patch installed. So, I downloaded the file and installed it manually. When I try to play the Leliana's Song, Leliana is invisible during cutscenes (with a few exceptions) and in gameplay she has a generic female face with no hair. The game plays normally otherwise until I try to plant documents in the Arl's desk. Here, the game always crashes.



I tried reinstalling the DLC, but had the same results. I tried getting a new download and installing that, with the same results. I tried disabling all the other DLC's, with the same results. I followed some instructions on this forum that allowed me to have the game download and install the DLC automatically, with the same results. I finally tried uninstalling everything and reinstalling, but again I have the same problem.



It seems that the game is missing certain information. I looked through this forum and found that a number of people are having this exact same issue - bald or invisible Leliana and crash when planting documents. These other people all have different computer specs and operating systems. Some have unofficial DLC's and others only have official DLC's. I myself only had official DLC's installed.



So far, I don't know of anyone who has figured out how to fix this problem. I contacted EA but all they suggested was reinstalling everything, which hasn't worked.

#1873
DragonPrawn

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I'm having constant slowdown and stuttering only minutes into the game. Its making the game unplayable.

My Specs

Intel® Core™ i7-920 2.66GHz 8MB Cache

12GB 3 Channel DDR3 1333MHz Memory

nvidia geforce 9600 gt-2GB PCI-E Graphics
Driver 258.96
DirectX 11

Microsoft Windows 7 home premium

Modifié par DragonPrawn, 15 septembre 2010 - 04:23 .


#1874
Brad Kensi

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Hello..



I just buy the wardens keep and after downloaded i noticed that it needs version 1 of game and then i downloaded the latest patch and after i installed it ,, the previews downloaded contect (Wardens Keep ) wasnt there.. but the points i used to buy was gone .... what can i do ??

#1875
edoacre

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hi all i need your help,i have dragon age origin game,i played in 1 computer for a while,then recently i install the game in an other computer,the question is :how can i transfer my hold character in a new computer, i mean where i can find my saving position and copy that in a new computer?
please help me:(