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Where to Find *Official* Dragon Age: Origins PC Game support


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2193 réponses à ce sujet

#2101
Chomerly

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Has anyone been able to narrow down the random crash to desktop issues with this game?

Three times in the past 3 hours the game has crashed on me without any warnings whatsoever.
There wasn't even so much as a report from windows.

I have the Ultimate Edition of the game and my PC specs are as follows.

Intel Core2Quad Q6000
Asus P5B Deluxe WiFi edition
4Gb XMS2 ram
EVGA Geforce 560Ti
Creative X-Fi Xtrememusic
VeiwSonic VX2260 monitors (2x in dual setup)
Windows 7 64Bit

None of the hardware is overclocked and has never been.
All drivers for the hardware are fully up to date.

Modifié par Chomerly, 28 juin 2011 - 05:24 .


#2102
sami jo

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Some people have reduced the number of crashes by setting the game to run on only one or two cores. Most of the game's programming was done before the multi-core processors were out and it doesn't seem to handle more than two cores very well. I believe the directions to do so are linked in the solutions round-up thread.

#2103
Chomerly

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I don't get how that can be.
Quad Core chips have been around since before this game was released. If anything they've been out since before the first instalment of Mass Effect.
I believe it was the 1st quarter of 2007 when the Core 2 Quads were released and i think AMD released their variants a little earlier in that year or very late in 2006.

I have read that it may be down to DX10/11 and that by initiating the game under DX9 the random crashes may stop but it mostly seems geared towards PC configurations with ATI cards.

I will have a look in the round-up thread though.

#2104
sami jo

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The game was in development for 5 years.  This is a known issue.  The fix is found in this thread.  You can always revert if it does not fix the problem.

#2105
Chomerly

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Well i've just found a new bug.  Well, new to me as i haven't read about it anywhere else on the forum.

I've just loaded my latest save point and my armour has disappeared.
I can see it in the screenshot for the save game but when i load it, all the characters i have with me are all wearing their individual armour but me, i'm in the buff wearing nothing more than my helmet.

Modifié par Chomerly, 03 juillet 2011 - 05:21 .


#2106
Chomerly

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OH MY GOD!

Two crashes in 45 minutes and the one was at the battle with the Darkspawn just after you speak to Paragon Branka first time around. And it was just before i got to a point where i said to myself 'i'll save it after i beat them'.

#2107
Cykete

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when you complete the game it freezes on the laoding screen so you can't see what happened at the end **** you bioware that pissed me off **** loads, i was into the story as well you knobs, im on ps3 by the way, you havnt even got a forum for ps3 issues jeez. also if i didnt say about the ending i didnt get to see **** you. if you show what my ending should of been like iw ant to see

#2108
Cykete

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also you made it in 2009 its been 2 years how have you not fixed it, also **** you for he ending. this is nothing to do with these forum poeple just bioware them selves the **** wanker bastards

#2109
sami jo

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Magically, there is a PS3 forum exactly 2 down from this one.  It is labeled Playstation 3 instead of PS3, however, so that may have confused you.  You realize that you are screaming a) in the wrong forum, and B) at the wrong people, right?  This is a peer help forum.  No BW/EA staff in sight.  I can tell you, however, that the PS3 update to its own software to allow 3D gaming broke a number of things in a variety of games, including DAO.

#2110
crowemagnum

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After having decided that I wanted to replay an old save of DA:O, I realized that I had unfortunately lost the gameplay CD. I still have the software installed, however--is there any way I can play my game without purchasing a new version of the game? Along those lines, could I presumably purchase the CD alone (perhaps a used version without the serial code?) and successfully play the old file? 

I saw that Gamestop's pushing a sale on the Ultimate DA:O collection over its new digital download platform Impulse, but would purchasing the digital version even serve any purpose if i already have the "boxed' version installed on my HD? (I also already own a CD version of Awakening.)
 
Any advice greatly appreciated.

#2111
sami jo

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If you have the game installed, the CD key will be saved in your registry as long as the game has not been uninstalled. If not and you registered the game, you can try contacting EA. If you have the CD key, you can enter it in the EA download manager, Origins, and download the game. Your old saves will work fine on a new install of the game as long as the same DLC is installed.

#2112
mogon

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where does the overide folder go

#2113
MightyJoeRo

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I need to know how to fix the invisible object problem. Any help would be greatly appreciated.

#2114
mogon

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xls30 wrote...

I cant get the game to work with Vista at all. Have spent over 3 hours total in queue and no solutions work.

I use vista 64 bit with 8 gigs of ram and it works fineImage IPB

#2115
Don Numa

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Does anyone know what happens if i apply 1.03 on the ultimate while its said that 1.04 is not recommended for ultimate? Will it replace new files and bring back old issues since these patches works like copy and paste. i simply applied it as soon as i finished downloading from origin without looking into the site

#2116
sami jo

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It will break your game. It isn't a simple copy-paste and a) the game was pre-patched to 1.04 and B) the additional content requires 1.04.

Also, as a note to everyone, this thread IS NOT the place to request assistance. There are posting guidelines in the read first post pinned to the top of this forum. You are unlikely to get answers if you post here.

#2117
narutoluvhinata

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When I try to install the game it says that the internal settings seem to be corrupt...any idea how I can fix this?

#2118
sami jo

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This is not the thread in which to get technical support. There is a solutions round up thread pinned to the top of this forum. If you cannot resolve your issue with the linked solutions or require further assistance, please see the read first thread also pinned to the top of this forum for posting guidelines and start your own thread.

#2119
kicsika

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Modifié par kicsika, 20 août 2011 - 02:30 .


#2120
ssdawg069

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Did they ever fix the DLC problem because i just bought that and didntT See it was a problem and now am seeing i may have wasted my money. but hey i have some dlc for xbox 360 if i ever do decided i have 200-300 spare change for a game i will have already played.

How does this make sense?
The Far Cliffs of Kirkwall Dragon Age II PC/Mac More Info
Of Things Not Lost Dragon Age II PC/Mac More Info
Lothering's Lament Dragon Age II PC/Mac More Info
The Far Cliffs of Kirkwall Dragon Age II PS3 More Info
Lothering's Lament Dragon Age II PS3 More Info
Of Things Not Lost Dragon Age II PS3 More Info
The Far Cliffs of Kirkwall Dragon Age II Xbox 360 More Info
Of Things Not Lost Dragon Age II Xbox 360 More Info
Lothering's Lament Dragon Age II Xbox 360 More Info

i got that by buying dragon age one ultimate and they are all over the damn place console wise.

#2121
Gorath Alpha

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You are asking in the wrong place after referring to the wrong sticky.

#2122
kuronohaku1985

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hi, i have purchased oficial dlc, and at my pc i could download it and use it in the game, now i installed the game at my laptop and it sais i have not an autorised DAO game. even worst i purchased return to ostagar and... it makes me to pay it again... as i didnt purchased it, at the pc i ihave  all the stuff and i can use it without problem:blink::crying:

Modifié par kuronohaku1985, 21 août 2011 - 05:41 .


#2123
Gorath Alpha

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You also are adding a comment to the wrong thread after not having reviewed the correct stickies.

#2124
sami jo

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Not that people haven't been directed there multiple times on this page alone, but since no one seems to be looking very far, I'll post it again.  As the OP states, this is not the thread in which to ask for assistance.  If you require help, please check for a solution first in the Solutions Round-Up thread pinned to the top of this forum. The vast majority of problems with known fixes have solutions linked there.  If you cannot find a solution to your problem there or if you require assistance with one of the solutions, please see the READ FIRST post also pinned to the top of this forum for posting guidelines. 

Finally, this is a peer support forum.  All of the people offering help here are volunteers, including the mods.  We are not BioWare or EA employees.  We are not the people to scream at if you are unhappy with your game.  If you want official EA support or want to complain to EA, go to support.EA.com, just as the OP suggests.  The official EA support site is linked at the bottom of every forum page.

#2125
Guest_JacksDA_*

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i have played Dragon Age Origin on PC.
Then buy online and installed Witch Hunt (after a lot of troubles for making it Enabled - most UNfriendly kind of game installation i ever seen - surtenly for players not technical informed). but now its installed and enabled...
NEW PROBLEM : When i try to play witch hunt, it says normaly you go to "other Campaigns" and you can create a new character or Import from another module..
i can go there to see my character from DA... but... i can NOT play at all ... ??? ...
every time i receive the same message : "unable to load area" ???
in both cases, even with creating a new charaxter...
Someone can help me out here ??? Thanks in advange!