Where to Find *Official* Dragon Age: Origins PC Game support
#2151
Posté 28 novembre 2011 - 01:06
i got 2 free codes for shale and the blood dragon armor so i enter both codes but im only able to download the blood dragon armor, not shale the golem but it says to me that the download code i entered, is allready in use - such crap :-(
can somebody help me with this?
#2152
Posté 28 novembre 2011 - 11:32
#2153
Posté 29 novembre 2011 - 03:23
someone help me with this? I recently bought the Ultimate edition of Dragon
Age: Origins, which comes with a serial number for downloading all of the
downloadable contents. The problem is, although i bought the game four days
ago, the serial number referent to the DLCs expired on July 30 2011, as it says
on the flyer that came inside the game box... I already sent an e-mail to
suporte3@ea.com (support e-mail of EA in Brazil), contacted the distributor
here in Brazil (I got no reply from neither) and searched for an e-mail contact
in the official site of EA (My surprise: there was none!). Please, can someone tell me the official
e-mail contact of EA support, or give me an answer on how to handle this and
get a new serial number?
Thanks a
lot.
#2154
Posté 30 novembre 2011 - 09:52
#2155
Posté 04 décembre 2011 - 11:04
#2156
Posté 05 décembre 2011 - 02:36
social.bioware.com/forum/1/topic/58/index/81613
That is also a Reference Thread. It includes what you want to know, and is not a proper place to ask questions in, either.
If you need to ask questions, after doing a proper search, go here & follow the directions for completing your individual personal problem report.
Raen Imrahl's "Read this First" sticky (DAO):
social.bioware.com/forum/1/topic/58/index/7280573
Modifié par Gorath Alpha, 08 décembre 2011 - 02:15 .
#2157
Posté 21 décembre 2011 - 09:13
the problem used to be my graphics card, not anymore this game has no excuse to run the way it does. other games i had problems with were fixed.
except this one, i'm not running it on max not stressing it at all and it continues to be an ever present thorn in my side, i've had these problems since day 1, 2 years later it has given me more stress then anything else i have gone through.
it's aggravating then you can put more hours into fixing a game and it does jack to fix it.
as a result i avoid playing it to keep my stress to a minimum. but i won't stop looking for fixes till it is fixed.
sad thing is i used to enjoy this game, back when i started playing it and i hadn't gone through 2 years worth of frustration and hell. and ironicly i come here to find the unoffical fix topic is no longer stickied. that was my best chance of getting any relief.
but honestly when i upgraded my graphics card, the only hardware upgrade i have ever done since owning a computer 10+ years ago, i expected dragon age to still have all the same problems i got the new card to fix. at least fo3, da2, skyrim, oblivion, and darksiders run good. what is this game's excuse now, skyrim runs better my computer doesn't even meet skyrim's recommended settings and it runs better then dragon age which my machine is overqualified for.
heck i have 50+ mods in fo3 and it runs on ultra now with no problem. i still say that 15gigs is alot for this game fo3 is 5gigs, oblivion is 5gigs, skyrim is 5gigs, all of them have more content then dragon age ever will and dao is 15gigs, i don't know about anyone else but it takes forever to download a 15gig file on steam, even more so when you are the 5th computer on a wireless router sharing the same internet that is only dsl.
they won't run cable out this far my dad already asked. takes 2 damn days to download, thank god that is only when my harddrive crashes because of something stupid i did.
and yes i am irritated, just thinking of the issues i have with this game makes my blood boil anymore.
and the icing on the cake is none of the patches have helped in the slightest.
#2158
Posté 21 décembre 2011 - 03:01
#2159
Posté 21 décembre 2011 - 07:44
Gorath Alpha wrote...
You are in the wrong place, the wrong thread. Just like so many have been told and are unable to understand.
does it look like i care, i've been fighting with this game for long enough, the people that made this thing need to hear my story so at least they know how crappy it runs on some computers.
if a computer runs skyrim better then dao, something is seriously wrong. skyrim has higher requirements then dao and it runs better.
that make zero sense. even if i did tell them directly i have huge doubts it would help in the slightest, i have tried every fix i could find, mods, external programs, hardware update, software update, editing shortcuts, tweaking, compatiblity, tweaking, running it as an administrater, turning off autosaves, adjusting graphic setings, sound settings.
nothing has helped, bioware needs to fix this mess. if my beth games run better they have serious problems.
#2160
Posté 25 décembre 2011 - 02:46
I've bought the Dragon Age: Origins Ultimate Edition in Steam. It includes all of the DLC-s, but after I logged in (which was very difficult, had to change my password to do that) I saw that all of the DLC-s are unauthorized. I was logged in with my new online profile, which has the redeem code, too. I added that to my profile. I restarted the Windows (7, 64 bit), but nothing changed.
What's the problem?
Regards
#2161
Posté 25 décembre 2011 - 04:01
#2162
Posté 26 décembre 2011 - 05:49
"Unable to redeem code.
That code has already been used, and cannot be redeemed again. " - that's very funny...
I don't have any another online profile, so I guess it can't be the problem. Now, I have a game that I can't use and I paid for it! I can't see anything at the page "Your registered game content " for this game. I had all DLC yesterday!
Could anyone help me?
#2163
Posté 27 décembre 2011 - 02:19
They're the ones who can straighten out DLC authorziation problems.
#2164
Posté 01 janvier 2012 - 07:38
My specs are....
CPU: AMD E-450 APU with Radeon HD Graphics
RAM: 7GB
Video Card: AMD Radeon HD 6300 series Graphics
I think, if anything, the CPU would be the problem since I never seem to have any problems with RAM or the video card. However, bear in mind I have made a lot of tweaks to my PC to speed up the CPU so I'm not sure if that will help things along. It does seem to have made a difference with other games though. I'm not particularly fussed about running it with everything turned up to the max, just to be able to play it without too much interference and without it looking like turd.
Thanks.
#2165
Posté 02 janvier 2012 - 03:24
an any arrogant American can keep there comments to their self since you have everything in life and think the rest of us should also.
Awakening will not install or at least it says it is installed and is not. I have the Origin client. DAO is both download and disk. Awakening is a digital download.
This started once I had some kind of conflict with the 1.4 and 1.5 patch. I contacted bioware and was advised to uninstall and reinstall. It was working fine up until this point.
I have an intel i7 with the ati 5670 (only because in the philippines we are so far behind on video cards) 32 bit win 7 operating system.
I set Origin client to vista compatibility as per instructed by bioware in the latest update.
I have the game set to XP SP2 as advised by win7 compatibility trouble shooter.
Next I did the uninstall and downloaded awakening and got a failed install error. Tried to download and install awakening again. Got a Warning Sign with and OK button nothing else.
contacted help again and they advised doing a manual uninstall. Did that. no joy.
Other issues I experienced during the uninstall I used revo to uninstall the first time and it worked normally except it uses the game uninstaller and should eliminate most of the registry files on uninstall. It did not had many entries to delete. On the last uninstall revo work normally and only had 3 registry entries to delete associated with the game. so I think it worked normally. I always clean the registry both after an uninstall and after reboot once the software is installed with Norton and PowerSuite. One clears empty entries and one corrects direct X and registry entries.
Next I have uninstalled DAO several times and reinstalled several times from my digital download and from the DAO disk don't have an awakening disk. Only the digital download.
Now what happens is Origin installs awakening according to it and it is not installed. the play button for awakening is available in Origin client but it is not installed. last helper from the help desk said everything is fine on his end. Much help that was. you can run the launcher but you get no selection from the game to play awakening or DAO just launches into the game.
If you need more info to help just ask, if you have run into the problem and know of something I am not thinking of let me know. Any help or suggestion would be helpful at this point. And if you think your the forum police get another real job and keep your comments to your self. I have searched the forms and no one has reported this problem unless I overlooked it if you can give me a direct link to that fix so I can apply it to this situation.
So in conclusion awakening is installed according to Origin Client but is not installed in the game.
#2166
Posté 02 janvier 2012 - 03:29
#2167
Posté 02 janvier 2012 - 04:23
#2168
Posté 06 janvier 2012 - 04:57
Roland The Great wrote...
Oh and for the record if your not an arrogant American. My apologies and yes the rest of the world thinks most Americans are arrogant braggarts and self righteous.
And obviously all non-Americans are polite and respectful of others, and would never dream of insulting hundreds of millions of people they've never met..
#2169
Posté 06 janvier 2012 - 02:23
#2170
Posté 06 janvier 2012 - 05:25
Roland The Great wrote...
Oh and for the record if your not an arrogant American. My apologies and yes the rest of the world thinks most Americans are arrogant braggarts and self righteous.
This may indeed be true-- it is not, however, an appropriate discussion topic for this forum. Leave snideness and jingoism at the door, please.
As to your ongoing issue, I see that you've posted a complete report in another forum topic, located at:
http://social.biowar...09499/1#8909499
I suggest we continue troubleshooting there.
#2171
Posté 06 janvier 2012 - 06:02
#2172
Posté 08 janvier 2012 - 03:01
#2173
Posté 08 janvier 2012 - 04:14
Heroclone wrote...
I have a problem with my Dragon age: Origins Ultimate Edition, i can get the DCL to work at all... Plz tell me how i can make it work.
This isn't the place to ask for help. Read here:
http://social.biowar...8/index/7280573
#2174
Posté 09 janvier 2012 - 06:41
Go to DLC Downloadable Content authorization issues there is a link in the forum to fix that issue and it is available on the help site for EA.
#2175
Posté 14 janvier 2012 - 11:11
My Dragon Age Ultimate Edition, which I just wanted to start playing again after some months, says my DLC is no longer authorized on my account. I am not sure what to do. The warnings say that once a code is redeemed, it can no longer be used, and I redeemed all my codes when I first bought the game, and started playing it.





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