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Profile has not been updated since December 27th


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#1
Hurls

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Hello,
  my profile has not been updated since December 27th. Since then I have completed a game and none of the stats for the character havebeen updated.SOME of the achivements have but not all . The dragon age player profile diagnostics says for this character error 1004 - No story xml file uploaded from the game to the on-line storage server.
Help!!!!! How can I fix this please? Posted Image
  Yes I have logged out and logged back in but that has changed nothing. Yes I can view my bioware points from within the game so it is contacting the server.
Thanks.

#2
Snoteye

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See the diagnostics page sticky. It has a lot of information about error codes.

#3
Hurls

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Thanks I will have a look

#4
Hurls

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Just the read the complete thread, can't find any suggestions/fix even though other people have the problem

#5
Snoteye

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See if it is updated now.

Modifié par Snoteye, 18 janvier 2010 - 08:17 .


#6
Hurls

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Interesting, date/timestamp now marked as updated with recenet date/time and some achievements now online but not all achievements and still the relevant character (name of basrim) is still at level 1 even though I completed the game and she was over level 20.

#7
Snoteye

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This thread has sporadic advice for forcing updates. The most common is stripping down and doing a named save. You can try and see if any of those work. Achievements should have been an all or nothing deal, though.

Also mind that you must run the game from the launcher.

#8
Hurls

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thanks I may try tomorrow, I have tried most of those things already, ah well