I have no key to register these products because a digital download doesn't have a box with the key inside it.
Dragon Age 1 & 2
And almost all of the DLC for both.
BIOWARE Account doesn't show my 360 digital purchases
Débuté par
Nomadz777
, juil. 16 2013 05:13
#1
Posté 16 juillet 2013 - 05:13
Nomadz777
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BIOWARE Account doesn't show my 360 digital purchases.
I have no key to register these products because a digital download doesn't have a box with the key inside it.
Dragon Age 1 & 2
And almost all of the DLC for both.
I have no key to register these products because a digital download doesn't have a box with the key inside it.
Dragon Age 1 & 2
And almost all of the DLC for both.
Retour en haut
#2
Posté 16 juillet 2013 - 07:29
Nomadz777
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*BUMP* Any idea why xbox live shows that i have purchased the games and the products yet they are not registered here on my account? keep in mind digital versions do not have registration keys.
#3
Posté 28 juillet 2013 - 12:43
Nomadz777
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I contacted EA and they were not able to do anything because they stated that they do not have any evidence of the Xbox Live Digital Purchase of Dragon Age 1 and 2 plus most of the DLC for both.
This same EXACT problem happened to me with Mass Effect 2, Bioware had no idea that I made the purchase.
How can one register a Digital Purchased game and dlc if there is no REGISTRATION CODE with Digital Purchases from Xbox Live?
Solution this information should be sent direct to EA from MS Xbox Live when a client makes a purchase, especially since there is no Registrational Code, which means it should be INTERGRATED in the DIGITAL PURCHASE!
You don't need to be a rocket scientist to understand this , so what can be done to resolve this problem Bioware?
MS told me that they intend to Refund my purchase which is EXACTLY WHAT I DO NOT WANT NOR DID I ASK, due to the fact that they are unable to send a simple email to EA to prove that I LEGALLY PURCHASED the products Online on Xbox Live, do these issues happen also on Stream? If so I doubt I will purchase another EA product let alone the Xbox One or anything else Microsoft related. This problem isn't cient based it's about a SERIOUS LACK of communication between MS EA and Bioware from what I can see.
Has ANYONE else had a similar problem and was it ever resolved?
I don't want a refund on that which I purchased, I just want the games registered along with the dlc so I can have unlocked the items for registering said products.
This same EXACT problem happened to me with Mass Effect 2, Bioware had no idea that I made the purchase.
How can one register a Digital Purchased game and dlc if there is no REGISTRATION CODE with Digital Purchases from Xbox Live?
Solution this information should be sent direct to EA from MS Xbox Live when a client makes a purchase, especially since there is no Registrational Code, which means it should be INTERGRATED in the DIGITAL PURCHASE!
You don't need to be a rocket scientist to understand this , so what can be done to resolve this problem Bioware?
MS told me that they intend to Refund my purchase which is EXACTLY WHAT I DO NOT WANT NOR DID I ASK, due to the fact that they are unable to send a simple email to EA to prove that I LEGALLY PURCHASED the products Online on Xbox Live, do these issues happen also on Stream? If so I doubt I will purchase another EA product let alone the Xbox One or anything else Microsoft related. This problem isn't cient based it's about a SERIOUS LACK of communication between MS EA and Bioware from what I can see.
Has ANYONE else had a similar problem and was it ever resolved?
I don't want a refund on that which I purchased, I just want the games registered along with the dlc so I can have unlocked the items for registering said products.
#4
Posté 28 juillet 2013 - 06:06
Nomadz777
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BUMP* Still no responce? After 12 DAYS ? is Bioware going in the same direction of THQ, Zipper and many others which got shut down?
#5
Posté 29 juillet 2013 - 11:07
Gorath Alpha
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There isn't any requirement in this BSN forum for anyone to add a comment. The entire BSN is basically for Gamer to Gamer interaction. Two of Bioware's people visit here very irregularly and occasionally have something to say. You have ignored the Sidebar telling you to go to Answer HQ, else to EA Help Center.
