314 réponses à ce sujet

[Gorath Alpha]

I am suspicious of conflicts in the install code with the firmware in various DVD drives.  I tried two DVDs that were in one system I have (this one), and both failed the same way, at close to the same point (TDK branded, but different models).  Then, I tried another PC I have, and it worked just fine.  Eventually to get it installed into THIS PC, the one I'm using now, as I write this, I had to try installing across the LAN, and although it was very slow, it worked. 

If you have no other PCs in your homes, the way I have, can any of you borrow an external DVD drive from a friend / family member and try to use that? 

Gorath
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Modifié par Gorath Alpha, 05 novembre 2009 - 04:44 .

[Irisheyes1969]

! D:\\Program Files\\Dragon Age\\data\\audio.rar: CRC failed in packages\\core\\audio\\sound\\global_amb_glo.fsb. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign.rar: CRC failed in modules\\single player\\audio\\sound\\korcari_wilds.fsb. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign.rar: CRC failed in modules\\single player\\audio\\sound\\mnp100_arch_1.fsb. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign_movies01.rar: CRC failed in modules\\single player\\data\\movies\\army_march_humansintro.bik. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign_movies02.rar: CRC failed in modules\\single player\\data\\movies\\charge.bik. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign_movies02.rar: CRC failed in modules\\single player\\data\\movies\\coronation_king_only.bik. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign_movies02.rar: CRC failed in modules\\single player\\data\\movies\\coronation_queen_only.bik. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign_movies03.rar: CRC failed in modules\\single player\\data\\movies\\finalbattle.bik. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign_movies03.rar: CRC failed in modules\\single player\\data\\movies\\mnp100cs_loghain_event_1.bik. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign_vo_english.rar: CRC failed in modules\\single player\\audio\\vo\\en-us\\vo\\arl140cr_bevin.fsb. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign_vo_english.rar: CRC failed in modules\\single player\\audio\\vo\\en-us\\vo\\arl300cr_demon.fsb. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign_vo_english.rar: CRC failed in modules\\single player\\audio\\vo\\en-us\\vo\\lot101lt_allison.fsb. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign_vo_english.rar: CRC failed in modules\\single player\\audio\\vo\\en-us\\vo\\orz260_gwiddon.fsb. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\campaign_vo_english.rar: CRC failed in modules\\single player\\audio\\vo\\en-us\\vo\\orz400_zerlinda.fsb. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\core.rar: CRC failed in packages\\core\\data\\anims.erf. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\core.rar: CRC failed in packages\\core\\data\\textures.erf. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\env.rar: CRC failed in packages\\core\\env\\den400d\\den400d_5_12_0.gpu.rim. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\env.rar: CRC failed in packages\\core\\env\\lak503d\\lak503d_130.gpu.rim. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\env.rar: CRC failed in packages\\core\\env\\oth001d\\oth001d.rim. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\movies.rar: CRC failed in packages\\core\\data\\movies\\dragon_age_ea_logo.bik. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\movies.rar: CRC failed in packages\\core\\data\\movies\\dragon_age_main.bik. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\movies.rar: CRC failed in packages\\core\\data\\movies\\game_introduction.bik. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\movies.rar: CRC failed in packages\\core\\data\\movies\\game_intro_head.bik. The file is corrupt

! D:\\Program Files\\Dragon Age\\data\\textures.rar: CRC failed in packages\\core\\textures\\high\\chargentexturepack.gpu.rim. The file is corrupt

! D:\\Program Files\\Dragon Age\\packages\\core\\data\\movies\\game_intro_head.bik: Unexpected end of archive

! D:\\Program Files\\Dragon Age\\packages\\core\\data\\movies\\game_intro_head.bik: The file "???" header is corrupt

! D:\\Program Files\\Dragon Age\\packages\\core\\data\\movies\\game_introduction.bik: Unexpected end of archive





Everyone of these files is corrupt for me.

[MalekT]

It's most likely not a software thingie, as some have suggested. I've tried copying the corrupted files manually on two different systems, but it still says they're corrupted.

Kinda clumsy by EA to not have fixed these things when they've delayed the release half a year. Not shipping malfunction products should really be a top priority, don't ya think?

[Killer DD]

Got the same thing right here. Tried to install 3 times. At first it stalled somewhere in the beginning and now it constantly stalls at some sound file at the near end.



Gonna try to copy the DVD to my HDD. See if that works.

[MalekT]

That's exactly what happened to me. Good luck with copying the DVD, i couldn't.

[Killer DD]

Me neither. Stalled as well. It's absolutely ridiculous. I just spent 50 euro's on a CE and can't even install it. On top of it all I already redeemed my extra items, thinking the installation wouldn't go wrong, so I can't return it.



EA/Bioware better have something coming up or I will sue them or something... =P

[Gorath Alpha]

For whatever reason, the "copy" function used by Windows Explorer to duplicate files to the Hdd seems far superior to whatever similar function is used in various Installer routines.  This is the reason that installing programs from the Hdd seems more successful in general. 

Gorath
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[Wystan]

Installing from Disc, I got this near the end.... trying another install... Annoyed at the 30-40 minute install time...

[Killer DD]

Extract: modules\\single player\\audio\\vo\\en-us\\facialanimations

Extract: modules\\single player\\audio\\vo\\en-us\\facialanimations\\modulefacialanimations.erf



For the record this is where it stalls for me...

[Krokie]

I got exactly the same problem with the data error.
After some reading up it seems both Bioware and EA toss eachother the ball back.

I purchased the digital download yesterday and was able to DL without any problems, however
upon installing the game a data error appeared. Did some checks (looking on log DA installation log file) and it seems a zipped package calling Processing File 13 (campaign_vo_english.rar) got a corrupted file
in it. After some further analysis it seemed a file called Alistair_fvb (don't know the correct extension) size 55MB
is corrupted. I tried to repair the file but it got the same error.

Browing through different forums (Gamespot, Bioware, EA etc..) a lot of people seem to have this(these) corrupted file(s). As we're speaking I'm dl'ing the game once more and try to install it again tonite or tomorrow.
"crosses fingers"

However it's very sad to see no official DEV, MOD or whatever is responding to the numerous of threads onthis error. EA or BIOWARE please fix or recontrol the available digital download.
Thank you

A very disappointed customer

Note; I submitted a ticket to EA support, 12 hours further not a single reply.

Reading through these forums it seems helpfull people are willing to send non-damaged files to eachother.
If my 2nd download doesn't install I may hop on that car too

My installation log

Starting post process
[Thursday Nov 05 18:19:59 2009] Processing File 13 (campaign_vo_english.rar)
[Thursday Nov 05 18:19:59 2009] Looking for D:\\\\Program Files (x86)\\\\EADM\\\\cache\\\\{ 2300502568 }\\\\dragonage_na\\\\data\\\\campaign_vo_english.rar
[Thursday Nov 05 18:19:59 2009] Found at D:\\\\Program Files (x86)\\\\EADM\\\\cache\\\\{ 2300502568 }\\\\dragonage_na\\\\data\\\\campaign_vo_english.rar
[Thursday Nov 05 18:19:59 2009] Extracting D:\\\\Program Files (x86)\\\\EADM\\\\cache\\\\{ 2300502568 }\\\\dragonage_na\\\\data\\\\campaign_vo_english.rar to D:\\\\Program Files (x86)\\\\DA\\\\Dragon Age...
[Thursday Nov 05 18:19:59 2009] Extracting: /Language it /progresspercent 1174 /settotalK 1867587 'D:\\\\Program Files (x86)\\\\EADM\\\\cache\\\\{ 2300502568 }\\\\dragonage_na\\\\data\\\\campaign_vo_english.rar' 'D:\\\\Program Files (x86)\\\\DA\\\\Dragon Age'
[Thursday Nov 05 18:20:23 2009] Rar error: error 12 RAR process file failed: File CRC error.
[Thursday Nov 05 18:20:23 2009] Rar Details: Si è verificato un errore nei dati.
[Thursday Nov 05 18:20:23 2009] Abort Install Called, rolling back install.
[Thursday Nov 05 18:20:23 2009] Delete D:\\\\Program Files (x86)\\\\DA\\\\Dragon Age\\\\bin_release
[Thursday Nov 05 18:20:23 2009] Delete D:\\\\Program Files (x86)\\\\DA\\\\Dragon Age\\\\bin_ship
[Thursday Nov 05 18:20:24 2009] Delete D:\\\\Program Files (x86)\\\\DA\\\\Dragon Age\\\\data
[Thursday Nov 05 18:20:24 2009] Delete D:\\\\Program Files (x86)\\\\DA\\\\Dragon Age\\\\docs
[Thursday Nov 05 18:20:25 2009] Delete D:\\\\Program Files (x86)\\\\DA\\\\Dragon Age\\\\packages
[Thursday Nov 05 18:20:37 2009] Delete D:\\\\Program Files (x86)\\\\DA\\\\Dragon Age\\\\modules
[Thursday Nov 05 18:20:38 2009] Delete D:\\\\Program Files (x86)\\\\DA\\\\Dragon Age\\\\packages
[Thursday Nov 05 18:20:38 2009] Delete D:\\\\Program Files (x86)\\\\DA\\\\Dragon Age\\\\DAOriginsLauncher.exe
[Thursday Nov 05 18:20:39 2009] Removing CD Key from Registry
[Thursday Nov 05 18:20:39 2009] Called delete reg: HKLM 'SOFTWARE\\\\Electronic Arts\\\\Electronic Arts\\\\Dragon Age'
[Thursday Nov 05 18:20:39 2009] Delete Registry HKLM 'SOFTWARE\\\\Electronic Arts\\\\Electronic Arts\\\\Dragon Age'
[Thursday Nov 05 18:20:39 2009] Called delete reg: HKLM 'SOFTWARE\\\\Electronic Arts\\\\Electronic Arts'
[Thursday Nov 05 18:20:39 2009] Delete Registry HKLM 'SOFTWARE\\\\Electronic Arts\\\\Electronic Arts'
[Thursday Nov 05 18:20:39 2009] Called delete reg: HKLM 'SOFTWARE\\\\Electronic Arts'
[Thursday Nov 05 18:20:39 2009] Finish Up
[Thursday Nov 05 18:20:39 2009] Installing = false
[Thursday Nov 05 18:20:39 2009] InstallCancelled = false
[Thursday Nov 05 18:20:39 2009] -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
[Thursday Nov 05 18:20:39 2009] | ABORT ABORT ABORT ABORT ABORT ABORT ABORT ABORT |
[Thursday Nov 05 18:20:39 2009] -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
[Thursday Nov 05 18:20:39 2009] -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
[Thursday Nov 05 18:20:39 2009] | FAILED FAILED FAILED FAILED FAILED FAILED FAILED |
[Thursday Nov 05 18:20:39 2009] -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Modifié par Krokie, 05 novembre 2009 - 07:32 .

[Gorath Alpha]

Don't forget that there are strict separations in duties and responsibilities as of the date that EA releases the game.  This is not an official support forum at all.  For a variety of reasons, about which I have little information, official Bioware presence is intentionally minimal after the release.  This is a USER to USER forum, just like it says at the top, where the sticky tells you about EA's support. 

I'm not making anyone's apologies to anyone for the way things are, and I don't absolve Bioware of responsibility for a wide range of things, not the least of which is the "ALPHA", not "BETA" quality of these social forums on the day of the stateside release.  Too many weaknesses existed in the plans for the DLC, the registrations of both the gamers, and of the games,  a whole litany of problems that should have been solved a month or more before the release date! 

Gorath
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[Killer DD]

Still, it's not like they can just ignore our problems. I surely hope they didn't take the day off as 'thank you' for all the hard work on the game. The days of release are the most important off all. Things must go smooth and if there's a problem fix it as fast as damn possible.

[ocmer_grebsual]

Got the same issue. will try the suggestions above but already tryed to install it from different drives. Will now try it on a xp machine



Just wonder why i buy games like this which just gives you frustration

[ocmer_grebsual]

eclarkdog wrote...

First note that the resolution appears to be keyed on DEP (Data Execution Prevention). However, I am going to list all the things EA Support had me perform to eliminate any variables.  Again, these steps are applied from the perspective of having downloaded via EADM.  Here we go:

(Note: I have Vista 32-bit so please use any counterparts to these steps for other OS)

1) You are going to have to download the game again.  Delete the cache files by clicking the red "x" button in EADM next to the download

I received the dvd and have the same installation issue. Can i download the game useing the serial of the DVD ?

[Tayah]

Yes just enter your DVD serial in the EA downloader.

[ocmer_grebsual]

Tayah wrote...

Yes just enter your DVD serial in the EA downloader.

thx. Just installed it on an XP machine and that seems to work ..... Just wonder .....
not that my xp machine meets the system requirements ....

[ocmer_grebsual]

thx.



On the xp machine the installations works ... just wonder ...

not that this old system will be able to run the game but i can now try it to copy it to my vista system.

[Killer DD]

It might have something to do with the system being 64-bit. I read more from other people all with Windows 7 64-Bit or Windows Vista 64-Bit

[Tarya70]

Same problems here (windows 7 w 64bit). Downloaded with EADM.

I get to Textures.rar installation part and it aborts at texturepak.erf file.

I've tried to run this on different compatibility like windows xp 32 bit or vista ... always stops at that file.



p.s. where does EADM store the files? (I feel silly asking that but I couldn't find those rar files when checking windows explorer...)

[Killer DD]

I'm trying to download through EADM at the moment as well. Fingers Crossed...

[DrudgeRavener5]

Well, I followed the steps provided before I redownloaded with eadm and the game still will not install. I have now downloaded the installer 5 times and spent nearly 40 hours downloading a game that I preordered and should have been playing 2 days ago. I've tried unpacking the files on my roommate's computer (which will install the game fine using the same installer that I downloaded) and moving them over but I'm not really sure what to do with them. I tried repacking them and that didn't work. I've tried installing on his computer and moving the install over and making registry edits to match his and that didn't work. I'm now downloading a torrent simply because I see no other option.

[jableskage]

gstommylee wrote...

Elorebaen wrote...

Hello,

I have attempted to install from both my cd, and from the the digital download, and I'm receiving the same error (Installation failed: data error).

Any ideas?
Thank you.

Try cleanning the disc or also try a differnet DVD drive.  Somtimes some dvd drives will have problems.  My dad had a issue liek that once where one dvd drive wouldn't install it and my old one did.

ye we are all rich enough to have multiple dvd drives... ****in dik

[eclarkdog]

AGAIN, MY RECOMMENDATION IS NOT TO GET CAUGHT UP WITH ALL THE FILES...IT'S POINTLESS AND YOU ARE JUST GIVING YOURSELF A HEADACHE.

Please try my solution (posted in this thread and a new thread on the forum) or log a ticket with EA. I know this is frustrating but have patience. For most, this game is working but for people like me there were certain system settings that were conflicting with the download.

Modifié par eclarkdog, 05 novembre 2009 - 09:28 .

[DrudgeRavener5]

As stated, I tried your method today and it did not work.

[Beard.Papa]

If your stuff works on one computer but not another then it is not a 'bug' that someone needs to fix.



If you have the disk version and it fails, chances are there is something on one system causing the failure.



If you have the digital version and it fails, it is either something on your system or the download didn't function correctly and needs to be re-downloaded.



Try a clean boot:

http://support.microsoft.com/kb/310353

Look for Disk Drive firmware updates.

etc.