314 réponses à ce sujet

[lambo2655]

I was able to get the game installed manually using Winrar. Copying all the files onto the hard drive from the DVD still resulted with corrupted files. Like I said the game is installed but I don't think it's running right, during the in-game/dialogue and cut-scenes the games graphics are missing animations, my dog slides insteads of walks and his face shows no animations. My party also slides when they move. Animations during combat works fine and installing the game a second time got rid of the missing uniform texture problem. I'm sure those corrupted files are still the reason for the these problems. 

I'm using the latest Nvidia aprroved drivers version 190.38 for my twin 9800 GT cards. 

[Professor_Xavier2]

I am at the fourth download (it takes 21 hours to download it here) and still it comes with some ramdom data corruption. This time i was sure that EADM was excepted from the Data Execution Protection - DEP windows resource. My rig is definetelly the problem. EADM is. One would expect the distribution company would care to distribue the software bug free...Disapointing. I think i'm gonna ask for a refund.

[Guru-Of-Chaos]

my install is still getting the data error message and ive been trying since friday its stupid how hard is it for bioware to fix there installer

[Professor_Xavier2]

I finally got to install it. It was a combination of things. I would advise ppl with the downloadeable version by EADM and in Windows Vista 64 bits to do this:



STEP 1 - Download 7-ZIP File Manager. In order to help you identify corrupted data not only in .rar files, but also in .cab and .exe files

STEP 2 - Go to Control Panel, then system and choose avanced systems settings. In the advanced tab choose Performance and hit the config/properties button. Go to the DEP - Data Execution Prevention tab and choose the option: "Activate to all programs, except the ones i choose". Click "add" and now choose EADM (should be called "core.exe" but with the EADM green globe symbol)

STEP 3 - Download the game with EADM but don't install it. Go to your HD (probably C:/) then to Program Data (not program files), then Eletronic Arts/EADM/Cache/{whatever}/Dragonagedlx_dd. Copy Dragonagedlx_dd folder to your desktop.

STEP 4 - Test ALL files with the .exe, .dll, .msi, .rar extensions within Dragonagedlx_dd folder using 7-ZIP File Manager (simply right click the file and choose 7-Z and test files). Delete any file that 7-ZIP finds corrupt.

STEP 5 - Clear the EADM Cache folder (by simply clicking in the "x" button next to the game in the EADM window) and download the game again.

STEP 6 - Once the download is finished, test the files in Program Data/Eletronic Arts/EADM/Cache/{whatever}/Dragonagedlx_dd with 7-ZIP (again simply right click the file and choose 7-Z and test files)

STEP 7 - Now replace the corrupted files you found at Desktop/Dragonagedlx_dd folder with it's uncorrupted counterparts stored in Program Data/Eletronic Arts/EADM/Cache/{whatever}/Dragonagedlx_dd.

STEP 8 - Repeat STEPs 5 to 7 untill all files in your Desktop/Dragonagedlx_dd folder are uncorrupted.

STEP 9 - Right click setup.exe (with a Dragon Age Shield symbol) in Desktop/Dragonagedlx_dd folder and choose Properties and hit the compatibility tab. Choose Compatibility mode (Win XP SP2) then install and play the game.



Hope it works for you as it is for me.

[Guru-Of-Chaos]

what about for people using window xp with service pack 3

[Professor_Xavier2]

Guru-Of-Chaos wrote...

what about for people using window xp with service pack 3

I suppose it may work as well just the last step wouldn't be needed.

[lambo2655]

Anyone out there using the new Win7 (Ult -32bit) like myself and having this problem with the installer errors?

[Dateranoth]

jahurska wrote...

One possible explanation for the data corruption issues is faulty RAM. Someone in the daforums had data error on random files when installing, and the reason for him was faulty RAM, which he verified with memtest.

I always run the memtest for all memory modules that I buy, and about 30% of all memory modules that I've bought have been faulty some way or the other. Some only showed faulty after some use, one failed after a year, and I count all of them been faulty to begin with .

So I suggest that everyone who have or have had these issues runs the memtest if they have not done that recently.
You can find memtest here: http://www.memtest.org/

Note that you need to download the .iso, burn it to cd and then boot from that cd. You cannot run the memtest from the windows, as the windows (or any other OS, except DOS, for that matter) interferes with the memory testing. 

If you do not have a burner, then other option is to make a bootable usb stick, and you should be able to use the unetbootin (http://unetbootin.sourceforge.net/) for that. The page talks about linux distributions, but it should also work with the .iso's from the memtest page. You should be somewhat careful when using the unetbootin, as it can also write to your hard drive, so make sure that you've selected the usb stick as the write location.

This is a very good idea.  Especially for people that have tried the EADM and the DVD install.  If you are getting corrupted installs from both methods it is highly unlikely it is the game files, and much more likely to do with your computers RAM or other possibilities.  For those who can try with another computer, if it works on the other computer then you know its a problem with your computer and not the game.

[lambo2655]

I had my PC in the shop not long ago for a full diagnostic and everything was fine so I know my PC is working right. I can play a ton of other games, more CPU and graphic intensive than this title with no problems.



One thing I haven't done is update my systems BIOS lately, at this point I know I'm grasping at straws to find a solution (while I wait for EA Supports cryptic response to my ticket).

[orashinage]

Hi there,



i need the file "game_introduction.bik" inside "Movies.rar"



you can locate it in:

C:\\ProgramData\\Electronic Arts\\EADM\\cache\\{ 2300515429 }\\dragonagedlx_dd\\data



And for those who want uncorrupt files, send pm to me i can put all together in one megaupload file.



ps: sorry for my broken english...

[Dateranoth]

It's just very strange to have installer errors from both the DVD and the EADM. I'm using Win 7 64bit and I've used both methods to install without any problem. Have you've tried running the install as an administrator and also tried lowering UAC to never notify until you finish installing? Also, the EADM results in the exact same install issues?

[lambo2655]

I had the same problems installing the DVD version of Mass Effect. I kept getting the infamous saferun error message. Never did solve the issue, never got the game to install the right way. When I did get it install using another method the game was unplayable due to constant crashing. I never was able to play a stable version on my PC. Now I find out ME is on sale for only $10 on Steam for this weekend. I decided to take a chance and bought the game. I have had great success with past games purchased on Steam. On Steam they must have used a different method of installing because the game runs perfect, finally after all this time I was able to play the game for hours without a single crash or freeze-up. Now I'm really kicking myself that I didn't purchase Dragon Age on Steam and I can't do it now after shelling out $60 for the DVD version.

[CQB_Boy]

I had the same issue of data error someone earlier in the post stated that if you copy the files into a new folder. This works but it is not a hundred percent effective. I extracted the files using winrar and you could get the software to run as an evaluation copy. And I eventually got it to extract from the copied files using the included extraction utility in the folders copied off the dvd. It took me about 15 failed attempts before it worked on my 32os still have not been able to get it to work on my 64os.

[Irisheyes1969]

Any updates on this? Still can't get a workable version between my disc and download version.

[Spicychickens]

I am still getting the data file error as well. No word from EA support yet, it's been two days.

[lambo2655]

Well folks I'm officially waving the white flag. I burned an entire weekend getting this game to work. EA Support, hello where r u..........oh maybe you guys don't work on the weekends.....haven't heard a peep from them, not even one of those emails they send to say they will respond within 48 hours.



I called the store where I bought the game and I didn't have to do much begging and they agreed to exchange my PC copy for one of the two console versions. I own a 360 and PS3 and I read the latter had the best version (2nd) to the PC. RPGs are much better suited for the PC for controls but apart from the interface and the lack of a zoom out ability the console versions are pretty much the same.



Bioware I still love you but before you merged with EA I never had a single issue getting your games to work.

[Dateranoth]

Sorry to hear that lambo. Hope you Enjoy the console version at least.

[Guru-Of-Chaos]

hi guys i sorted my data error turns out my lap tops disc drive wasnt running at the right speed so i use a external disc drive i had and it works great =) if you have one try it out been playing all day its a great game

[Irisheyes1969]

The only thing needed is a full unpacked download , why they just aren't putting one up makes no sense.

[DeltaGorno]

Irisheyes1969 wrote...

The only thing needed is a full unpacked download , why they just aren't putting one up makes no sense.

This. I've already downloaded the damned thing 5 times, I'd have no objection to having to download a ~2x larger unpacked version if it meant I could actually play a game I've dropped £30 on...

4 days and no response from EA "support". Awesome.

[Tarya70]

Just to report back in case someone could use the help...
I changed the EADM to winxp sp3 compatibility mode, restarted pc, downloaded. Then my installing worked. Don't think I downloaded earlier in that mode... just tried to install in that mode.
Try if it makes a difference.

Modifié par Tarya70, 15 novembre 2009 - 07:17 .

[Dateranoth]

Tarya70 wrote...

Just to report back in case someone could use the help...
I changed the EADM to winxp sp3 compatibility mode, restarted pc, downloaded. Then my installing worked. Don't think I downloaded earlier in that mode... just tried to install in that mode.
Try if it makes a difference.

Did you also install in that mode or just download through the EADM in that mode?  Did you have a DVD version that you tried before?

[ChenW333]

Hi Everyone, IT WORKED FOR ME on the 3rd attempt, after i tried these steps before installing the 3rd time: I am using Windows Xp Sp 3.



1) Go to Control Panel, then system and choose avanced systems settings. In the advanced tab choose Performance and hit the config/properties button. Go to the DEP - Data Execution Prevention tab and choose the option: "Activate to all programs, except the ones i choose". Click "add" and now choose EADM (should be called "setup.exe" or "core.exe" but with the EADM green globe symbol)



Note: It appears as 'setup.exe' for me in the cd drive. Added PhyX_9.09.exe into the list also.



2) Install DirectX and PhyX_9.09 from the cd itself before initiating install.



3) It worked lol. Thats for me.



If it works for anyone pls reply, I would like to know if i found the way. lol

[ItchiTriggerFinger]

Ok my problem was with the campiagn_vo rar file not that it matters, find out which file it is then repair the file using winrar.



Open the file in winRAR, then if the file is corrupt you shuold get a message (mine was missing header)

if so, then repair the file (under tools).



In order to install using the new rar file i hade to copy the whole dvd to a folder on my hard drive with the new rar in the data folder (remember to rename the new rar file because winrar adds "rebuilt." to the front of it.



This fixed the install for me. I can only assume the cause of this problem is cheap dvd creation process as poeple are having issues with different files.

Modifié par ItchiTriggerFinger, 18 novembre 2009 - 04:19 .

[lambo2655]

I have the same issues that I had on the DVD with the digital version you get off the EA store.



I should have bought this game off of Steam, they use a totally different installer, one that most likely works on my PC. My proof, I had the same problems with the PC DVD version of Mass Effect. Steam was selling that game for half price so I took a chance and bought it from them. The game installed and runs perfectly fine. Now I'm really kicking myself for not getting this game from Steam. So now I have a game that I can't get to install and the store will not take it back either. Also EA Support, which I wrote to them 2 weeks ago has yet to reply even once. Is this what tech support was like back in the Dark Ages? Oh yeah right no computers back then.