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A Note About the Xbox 360 Title Update


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#1576
Y2Kevin

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The mercenary character, Zaeed.

#1577
Abriael_CG

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MonkeyChief117 wrote..
Really? Which one? (im in the UK and its not out yet.)


The one with the bounty hunter companion.

#1578
Poisd2Strike

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KCFender wrote...
Is this really what you want to say at the end of such a rant as you just pulled?


Just because you might not  agree with the points I made does not mean the points I made automatically qualify as a 'rant'.  Incidentally, you may want to go back and actually read what I wrote, since I am about to point out where you missed, or chose to simply ignore, several points.

KCFender wrote...
Also, BioWare Points are the only way thus far people can buy RtO. So if the company announces RtO is available and people buy BW Points for it, then they are buying those points FOR RtO. So when RtO turned out to not be available, BW made a whole lot of money off their fans for a product they might not even want anymore.


You must have missed where I wrote "And as for your claims about being "misled" into purchasing Bioware Points,  they are disingeneous at best.   At best you could argue you would not have purchased those specific Bioware Points, when you did, had you known that Return to Ostagar would be delayed prior to purchasing those Bioware Points."  My statement has essentially the same meaning as your statement, only the wording is different.

So, as you can see, I acknowledged that several people purchased Bioware Points based upon the announcement that was made, in anticipation of Return to Ostagar being released.  The fact that Return to Ostagar was delayed (and not released) does not negate the fact that, at the time the announcement was made, the Bioware Rep who made the announcement honestly believed Return to Ostgar would be released.  You don't seriously believe that the Bioware Rep who made the announcement knew that Return to Ostagar would be delayed (at the time he made the announcement) and yet chose to make the announcement anyway; knowing that such an announcement would probably encourage people to purchase Bioware Points?

If that were true, which clearly it is not, then you and others would have a valid argument for having been "misled" into purchasing Bioware Points ahead of Return to Ostagar actually being available.   And if a Bioware "fan" doesn't want Return to Ostagar anymore, for no other reason than it has been delayed due to "unforseen circumstances" and as a result cannot be released according to that "fan's" timetable, then I would say that "fan" is simply too impatient to wait for Bioware to do what Bioware feels needs to be done to ensure that when Return to Ostagar is finally released, it is "polished" as much as humanly possible and not in immediate need of further revision.

KCFender wrote...
Your EMOTIONAL belief that customers who bought these Points don't deserve any compensation is laughably ridiculous. You're arguing semantics for paragraphs and paragraphs. I made an analogy earlier that if I bought a gift card at a store due to a store manager telling me that gift card would be good for a product available soon, I WOULD get a refund for that gift card if the store manager's information turned out to be incorrect.


Your analogy is logically flawed.  While a gift card may or may not be refundable, depending upon the merchant issuing the gift card, Bioware Points and Microsoft Points are not refundable.  If you go to a Gametop and either put a cash deposit (or pay in full) on a game that is supposed to be released and the game is cancelled, delayed or you simply change your mind, you can cancel your reservation and receive a full refund of your deposit / full purchase.  However, if you go to a Gamestop and puchase a Gamestop Gift Card with the intent to use that Gamestop Gift Card toward the purchase of a specific game and that game is cancelled, delayed or you simply change your mind, you cannot then demand that Gamestop issue you a refund for the purchase of the Gamestop Gift Card, since the Gamestop Gift Card is a form of Credit (like Bioware and MS Points) and can be used for anything at Gamestop. Purchasing a Gamestop Gift Card is not the same as purchasing (or reserving) a game at Gamestop.  You would only have a valid argument, for a refund, if the Store Manager knew the product would not be available (at the time he spoke to you) but lied to you and told you it would be available to encourage you to purchase the Gift Card.

#1579
Glorfindel7

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So Victor is clearly one of the world's less competent people or maybe he doesn't know the meaning of 'communication'(?).



Although on the bright side, I understand that the RtO Communication Task Force has formed a subcommittee to fully review the role of communication in the internet era. Their report is expected 'this holiday season', after which we can expect rapid progress and an update on the status of RtO no later than mid 2011. Unless an unexpected delay occurs....

#1580
jedimaster52501

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Victor and Chris are the ones who promised us some communication on this, those poromises have been broken, thanks you two, thanks for nothing.

#1581
Abriael_CG

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Poisd2Strike wrote...
Just because you might not  agree with the points I made does not mean the points I made automatically qualify as a 'rant'.  Incidentally, you may want to go back and actually read what I wrote, since I am about to point out where you missed, or chose to simply ignore, several points.


No, your wall of text classified as an emotional ego-drooling rant because it was sprinkled all over with insults and personal attacks. I see, at least, that you managed to get your caps-lock unstuck. Good job with that.
Now you might want to try training your brevity. Expressing a simple (albeit flawed) concept in 100 words instead of the 10 needed doesn't make it more solid. Quite the contrary.

You must have missed where I wrote "And as for your claims about being "misled" into purchasing Bioware Points,  they are disingeneous at best.


You know, one doesn't need to lie maliciously and intentionally lying to be misleading. He led us to take an action upon a false assumption. Hence mis-led.

Your analogy is logically flawed.


Your analogy is actually even more flawed. While Gamestop and the Live Marketplace have a very rich catalogue, thus voiding the cause-effect link between a very specific announcement and the purchase of the points, the Bioware catalogue is extremely limited. Most of us can  only purchase RtO from it, hence the cause-effect link between the very specific and clear cut announcemet and the purchase of the points is evident and undeniable.

Modifié par Abriael_CG, 26 janvier 2010 - 05:22 .


#1582
DoctorPringles

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jedimaster52501 wrote...

Victor and Chris are the ones who promised us some communication on this, those poromises have been broken, thanks you two, thanks for nothing.


Yes, it's the end of the world and you've been horribly betrayed.

Grow up.

#1583
Dahelia

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DoctorPringles wrote...

jedimaster52501 wrote...

Victor and Chris are the ones who promised us some communication on this, those poromises have been broken, thanks you two, thanks for nothing.


Yes, it's the end of the world and you've been horribly betrayed.

Grow up.


ENOUGH! The lack of maturity here is getting out of hand...people have the right to be angry as do people have the right to not even give a damn anymore. So, to tell someone to grow up just show your lack of maturity to handle someone angry about something. So, why doesn't everyone stop and go play Dragon Age or Mass Effect 2....something else than trying to act all big and bad.

#1584
Abriael_CG

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DoctorPringles wrote...

Yes, it's the end of the world and you've been horribly betrayed.


Come on, let's not always reduce everything to strawman arguments. No one is claiming that it's the end of the world and that we're horribly betrayed. The fact that the situation isn't going to cause mass famines and landslides across the board doesn't change the fact that Bioware is behaving in a rather unprofessional and definitely not commendable way in handling it.

#1585
T1l

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Doesn't "jedimaster52501" make you laugh, though? At least he's entertaining. The rage makes me lol.

#1586
Dahelia

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T1l wrote...

Doesn't "jedimaster52501" make you laugh, though? At least he's entertaining. The rage makes me lol.


I don't know what is worse or more funny...the person angry that there has been no communication for 4 days now from Bioware about anything to help the 360 people or even a mention of RTO, but that isn't the point now is it? Can't be angry about that...or the fact that people will jump all up and down their butt like a holy war for being angry.

#1587
Kurokenshi

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Come now lets all try to get along, cookies for everybody!

#1588
AlanC9

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Your analogy is actually even more flawed. While Gamestop and the Live Marketplace have a very rich catalogue, thus voiding the cause-effect link between a very specific announcement and the purchase of the points, the Bioware catalogue is extremely limited. Most of us can  only purchase RtO from it, hence the cause-effect link between the very specific and clear cut announcemet and the purchase of the points is evident and undeniable.


But the point isn't what Gamestop has, it's what the purchaser wants. If the purchaser only wants one product from Gamestop the analogy works just fine. And he plainly built that into the analogy.

It's not at all unreasonable to think of a consumer only wanting one thing from Gamestop within a limited time-frame. ME2 is the only game I'm interested in this quarter. All the other genres I play are full-up.

#1589
jedimaster52501

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DoctorPringles wrote...

jedimaster52501 wrote...

Victor and Chris are the ones who promised us some communication on this, those poromises have been broken, thanks you two, thanks for nothing.


Yes, it's the end of the world and you've been horribly betrayed.

Grow up.

i am grown up, so shut the f**k up, please, i am entitled to my opinion, deal with it, loser.

#1590
HyperLimited

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Kurokenshi wrote...

Come now lets all try to get along, cookies for everybody!


MINE! *steals cookies and runs away* :o

Modifié par HyperLimited, 26 janvier 2010 - 05:32 .


#1591
Glorfindel7

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When a company releases a DLC on one platform and promises release for all platforms 'later today', then people can be forgiven for purchasing Vaporware points for the Return to Duke Nukem DLC. Am I saying that BW deliberately misled people; no, absolutely not. But they have profited from that mistake which is not the moral high ground. RtO becomes obsolete once one hits the narrow one way road which is the end game. IMO, DA:O has significantly limited replay potential so once I am there, BW gets to keep my money and I get nothing in return. Caveat emptor? Fine, but don't expect people to admire BW for doing it. Now, in my case, those points equate to a couple of minutes worth of family income so no big deal. But Bioware has dropped bigtime in Wynne's and Alistair's approval rating, though Morrigan is fine with it and Loghain is positive.

#1592
jedimaster52501

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Kurokenshi wrote...

Come now lets all try to get along, cookies for everybody!

i want double chocolate chip.

#1593
Kurokenshi

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HyperLimited wrote...

Kurokenshi wrote...

Come now lets all try to get along, cookies for everybody!


MINE! *steals cookies and runs away* :o


Good Sir I commend your sneaky, underhanded character! Image IPB

#1594
Abriael_CG

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AlanC9 wrote...
But the point isn't what Gamestop has, it's what the purchaser wants. If the purchaser only wants one product from Gamestop the analogy works just fine. And he plainly built that into the analogy.

It's not at all unreasonable to think of a consumer only wanting one thing from Gamestop within a limited time-frame. ME2 is the only game I'm interested in this quarter. All the other genres I play are full-up.


A consumer only wanting one thing from Gamestop will buy that thing directly. There's no forseeable reason to buy a gift card from Gamestop if you know what you want (or what the one benefitting from the card wants).
Also, in the extreme case of the inavailability of a product you always have the option to browse the immense catalogue to find something else you might like.

On the other hand, the only way to purchase RTO is to purchase the points, and given that their catalogue is negligible in scope, the cause-effect link between the misleading announcement and the purchase of the point is basically steel-clad.

Mind you, Microsoft has been looking to move beyond the point system, or to at least offer alternatives, because it's extremely flawed and often misleading.

And mind you, no one is saying that they intentionally or maliciously misled people, but they still profited from it, and when you give an announcement that proves false and misled many people to take action and give you money, you need to take responsibility for it and behave at the very least professionally by keeping those people updated on the status of their money.

Anyway...

Image IPB

Modifié par Abriael_CG, 26 janvier 2010 - 06:06 .


#1595
XtalVoldaren

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As an Xbox 360 user (and to repeat a point in an earlier post of mine today) the issue is not that we are complaining about the DLC (yes, we understand it's delayed until unknown date and was schedule for January 5th) but the accidental release of a Title Update that broke our game. Accident or not, this isn't a tiny error, this is a huge problem and the fact that they haven't taken more intuitive to correcting it is disgraceful. There is literally no excuse for almost 2 weeks to have passed with no fix. I would be ashamed if I was Bioware.  Actually, I'm wrong, there is an excuse and it's that don't care because they are concentrating on Mass Effect 2 and have obviously put very little man-power (if any at all) on the task of developing a solution. So, I guess what I mean to say is there is no valid excuse.

This will definitely affect my thought process when contemplating BioWare purchases in the future.

Modifié par XtalVoldaren, 26 janvier 2010 - 06:28 .


#1596
Dr Bawbag

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Poisd2Strike wrote...

KCFender wrote...
Is this really what you want to say at the end of such a rant as you just pulled?


Just because you might not  agree with the points I made does not mean the points I made automatically qualify as a 'rant'.  Incidentally, you may want to go back and actually read what I wrote, since I am about to point out where you missed, or chose to simply ignore, several points.

KCFender wrote...
Also, BioWare Points are the only way thus far people can buy RtO. So if the company announces RtO is available and people buy BW Points for it, then they are buying those points FOR RtO. So when RtO turned out to not be available, BW made a whole lot of money off their fans for a product they might not even want anymore.


You must have missed where I wrote "And as for your claims about being "misled" into purchasing Bioware Points,  they are disingeneous at best.   At best you could argue you would not have purchased those specific Bioware Points, when you did, had you known that Return to Ostagar would be delayed prior to purchasing those Bioware Points."  My statement has essentially the same meaning as your statement, only the wording is different.

So, as you can see, I acknowledged that several people purchased Bioware Points based upon the announcement that was made, in anticipation of Return to Ostagar being released.  The fact that Return to Ostagar was delayed (and not released) does not negate the fact that, at the time the announcement was made, the Bioware Rep who made the announcement honestly believed Return to Ostgar would be released.  You don't seriously believe that the Bioware Rep who made the announcement knew that Return to Ostagar would be delayed (at the time he made the announcement) and yet chose to make the announcement anyway; knowing that such an announcement would probably encourage people to purchase Bioware Points?

If that were true, which clearly it is not, then you and others would have a valid argument for having been "misled" into purchasing Bioware Points ahead of Return to Ostagar actually being available.   And if a Bioware "fan" doesn't want Return to Ostagar anymore, for no other reason than it has been delayed due to "unforseen circumstances" and as a result cannot be released according to that "fan's" timetable, then I would say that "fan" is simply too impatient to wait for Bioware to do what Bioware feels needs to be done to ensure that when Return to Ostagar is finally released, it is "polished" as much as humanly possible and not in immediate need of further revision.

KCFender wrote...
Your EMOTIONAL belief that customers who bought these Points don't deserve any compensation is laughably ridiculous. You're arguing semantics for paragraphs and paragraphs. I made an analogy earlier that if I bought a gift card at a store due to a store manager telling me that gift card would be good for a product available soon, I WOULD get a refund for that gift card if the store manager's information turned out to be incorrect.


Your analogy is logically flawed.  While a gift card may or may not be refundable, depending upon the merchant issuing the gift card, Bioware Points and Microsoft Points are not refundable.  If you go to a Gametop and either put a cash deposit (or pay in full) on a game that is supposed to be released and the game is cancelled, delayed or you simply change your mind, you can cancel your reservation and receive a full refund of your deposit / full purchase.  However, if you go to a Gamestop and puchase a Gamestop Gift Card with the intent to use that Gamestop Gift Card toward the purchase of a specific game and that game is cancelled, delayed or you simply change your mind, you cannot then demand that Gamestop issue you a refund for the purchase of the Gamestop Gift Card, since the Gamestop Gift Card is a form of Credit (like Bioware and MS Points) and can be used for anything at Gamestop. Purchasing a Gamestop Gift Card is not the same as purchasing (or reserving) a game at Gamestop.  You would only have a valid argument, for a refund, if the Store Manager knew the product would not be available (at the time he spoke to you) but lied to you and told you it would be available to encourage you to purchase the Gift Card.



Under 6 months the onus is on the vendor to prove the customer bought goods without being misled, after 6 months it becomes somewhat of a grey area. Not talking about warranties here, i'm talking about your rights as a consumer.  All those little disclaimers they have printed in small text mean squat as companies can't merely rewrite legally binding statutory rights as and when it suits them.  Those rights are there for a reason and that reason being to protect the likes of you and i from being ripped off or misled into buying gift cards, goods et al.

#1597
Leonhartx

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I think im in that crowd of people who lost any respect for BW,



I was stoked for SWTOR and now after seeing this BS, I doubt they can handle a MMO, I gotta pick FF14 now.

#1598
jmc0b

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i dont mind the game being delayed for reason's of a bug or something not working right. what annoy's me to no end and view BW a little differently is ZERO updated info. give us something to chew on its been almost 2 weeks

#1599
HyperLimited

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jmc0b wrote...

give us something to chew on its been almost 2 weeks


*continues to chew on stolen cookies*

I'm willing to bet it'll be another "We're working on it" message that's greatly detailed in several paragraphs. :lol:

#1600
Shadowking20010

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We all want it but whining about it changes nothing, play something else, read a book and when it is ready it's ready.