Abriael_CG wrote...
On a side note, someone telling that your points are valid (or actually you telling yourself that your points are valid, lol) doesn't automatically make them valid, you know?
You might want to consider taking your own advice on several points you made, in general, and to your misguided notion about having been "mislead", in particular, which I will address below.
Abriael_CG wrote...
1: If there are legitimate technical issue with the PC version. They only need to tell so. If they have a simultaneous release deal, then they lied when they promised that the PC version wouldn't be influenced by the console verson, and again, they only need to tell so. If there's an NDA, all they have to say is "there's an NDA on the issues that's causing the delay, sorry". Problem solved. Complete silence is unprofessional and shows lack of respect towards the customer. It's that simple.
If there is an SLR and / or NDA in place with either Microsoft or Sony, it would have most likely come into existence after the promise not to allow the console version to negatively impact the PC version was made. Therfore, Bioware did not necessarily "lie" at the time the promise has made so much as "break a promise" after the fact. For the record, I am in no way condoning this practice. As I pointed out, EA and not Bioware may very well be responsible for the existence of an SLR and / or NDA. If there is an SLR in place, the NDA would prevent them from disclosing the SLR and possibly even from disclosing the NDA itself. When asked about the existence of an SLR and / or NDA, the likely response from Bioware would be something along the lines of "We can neither confirm nor deny that" or " We cannot comment on that at this time" or simply "No comment".
Abriael_CG wrote...
2: You seem the one that seems to have a selective reading here. Sony and Microsoft don't simply tell you "ok give us the code, we'll review it at our best convenience" They give you a schedule, so Bioware and any other developer knows perfectly when the certification process will be done. Bioware isn't "at a mercy" of anyone. It seems that you think that companies that have been in the business for several years are rather gung-ho about how they handle schedules. Lemme tell you. They aren't.
Really? And I suppose you are privy to Microsoft and Sony's review schedule regarding proposed patches and / or DLC and know, for certain, that a Developer is given an exact, fixed date and not something more along the lines of "We have received your proposed patches / DLC for Title 'X' , are in the process of testing, and expect to have the results within 'X' number of days barring any unforseen circumstances." An exact date would be highly unlikely given that Microsoft and Sony have to test and approve patches / DLC for many Developers and not just Bioware.
Abriael_CG wrote..
3: Bad faith and good faith have nothing to do with a statement being misleading or not.
A statement that proved false led customers in taking an action that they wouldn't have otherwise taken at that time. Hence, they were misled.
No one here is telling that Chris was in bad faith. Though, the statement was released, and it proved false. Bioware took money in advance as a direct consequence of that statement, and as such they are responsible for it. No matter how you "desperately" (see? I can use that word too) want to be an apologist for them. They released a false statement, no matter if maliciously or not, and prompted customers to give them money. That's a direct cause-effect link, and it makes them professionally responsible for the money they took. Now, the only professional way to handle such a situation is regular and informative communication.
You are wrong. Any good lawyer (of first year law student) would tell you that you are wrong. "Bad faith" and "Good faith" have everything to do with a statement being "misleading" or not. Just because you were "misinformed" does not mean you and others were "mislead". In order for you to have been "mislead", the statement would have had to been made with "malicious intent" or the "intent to decieve", and therefore in "bad faith", and as a result cause you to do something in "good faith" (purchase Bioware Points) you normally would not have done. You acknowledged that Chris did not act in "bad faith". Therefore, Chris did not "mislead" you or others.
You keep mentioning some phantom "cause-effect link" as if you have no self-control and had no choice but to purchase Bioware Points when you did. A valid cause-effect link is 'You jump out of a plane without a parachute' (Cause) and die as a result of the injuries you sustain (Effect)". In order to be entitled to receive compensation, you must have suffered some "injury" or "damages" for acting in "good faith" based upon a statement being made.
Please explain exactly what "injury / damages" you sustained as a direct result of Return to Ostagar (for PC) being delayed; aside from being slightly inconvenienced and clearly unhappy at not being able to play Return to Ostagar when you wanted to. Leave out the non-sense about "not receiving what you paid for". You purchased and received Bioware Points (not Return to Ostagar), and those Bioware Points are a form of Credit. The size of Bioware's catalogue is, quite frankly, irrelevant and does not negate the fact that Bioware Points (like MS Points) constitute a form of Credit in the same way a Gamestop Gift Card constitutes a form of Credit.
You cannot claim that not receiving Return to Ostagar constitutes your "damages" since 1) You acknowledged that Chris (Bioware Rep) did not act in "bad faith" and therefore you were not "mislead" 2) Return to Ostagar itself was not even available at the time of your purchase of Bioware Points 3) You purchased Bioware Points for Return to Ostagar knowing full well it was not available at the time and 4) You could have waited for Return to Ostagar to be available for download, prior to purchasing Bioware Points, but chose not to and now you want to "pass the buck / put the blame" squarely on the shoulders of Chris (Bioware Rep) who, you acknowledged, did not act in "bad faith". If Chris did not act in "bad faith" then logically he must have acted in "good faith"' ; meaning he honestly believed that the statement he made was true and accurate at the time it was made. Hence, any argument you could put forth claiming Bioware owes you some for of compensation for "injury / damages" sustained falls apart on its face.
Abriael_CG wrote..
4: You seem to think that the "money talks" justifies everything in business. Unfortunately, if you were any knowledgeable about the concept of customer satisfaction, you would know that such a meager justification doesn't work in dealing with customers. When a business makes a promise to their customers, there's no "circumstance" that makes braeaking that promise acceptable, expecially without an explanation.
Don't put words in my mouth. I only said that in the business world, in general, "Money Talks".
Please point out where I specifically stated "Money Talking" is a
justification for poor business decisions from a customer service /
public relations point of view. You cannot because I did not.
Abriael_CG wrote..
You made a promise, but things have changed? You only have to tell so. You signed an NDA? Well, you shouldn't have. If bioware made a deal that brought them to break a promise made to their customers to earn more money, that's bad already. If they even signed an NDA about it, cutting themselves off of the chance of explaining why the promise was broken, then it's their problem...
If Bioware signed an NDA, cutting themselves off from explaining why a promise was broken, that very same NDA may very well prevent Bioware from explaining that things have changed and why things have changed; regardless of whether Bioware should / should not have signed the NDA in the first place.
Abriael_CG wrote..
Your posts are a chore to read.
As I am not the only one who has pointed this out, I cannot claim full credit. Your posts (which probably constitute nearly half of this thread) are full of rudeness, smugness, a dismissive condescending attitude, a tendency to insult the intelligence of others who do not hold your strict "black or white / right or wrong" world point of view and a sense of entitlement , all masquerading as what you, no doubt , consider "witty banter and words of wisdom".
Considering this thread is an Xbox 360 thread (hence the title) , and you have DA: Origins for the PC, why are you even here? If no PC thread already exists, perhaps you or another PC user should PM a Moderator requesting that a thread be created to specifically address the situation with Return to Ostagar (on PC).
Don't worry Veruca, Mr. Wonka will give you your "Golden Goose" (Return to Ostagar) when it is ready.
Ce sujet est fermé
Retour en haut
But you are wasting your time, he's just going to quote your message and refute it with his usual and predictable prattle and most likely mock or insult you in some sort of way.
