1868 réponses à ce sujet

[DragonRageGT]

Because I'm a hopelessly romantic! (And I already spent the points on it too... hehe... at least EA confirmed that when it's out I don't have to buy points again)

I just did a quick run with a post-coronation char... you know... a quickie warm up and then a long savouring experience? (which I am still waiting for)

And Abriael... it was a joke. Wasn't meant to be that cruel! I worked with deadlines a long time too. But sometimes things are out of our hands. And each business have their particularities. You know how Peter Jackson always delivers his cans on the very last minute of the very last day? I can imagine what would have happened if the announced worldwide premiere date for Return of the King hadn't made it on time but movie business is a different business.

It is more like, after a cleansweep at the Oscars he went back and shoot some more footage for the E.E. DVD's and that didn't have such a date thing pressure. So, DA made it on time for the awards and the EE is a bit delayed but the main theatrical version is out there for us to watch while we wait the EE DVD!

Modifié par RageGT, 19 janvier 2010 - 03:30 .

[Abriael_CG]

RageGT wrote...
I worked with deadlines a long time too. But sometimes things are out of our hands

Sure they are. And that's when one normally buries his pride, pulls out his best apologies, and makes sure the client is well informed on the status of the project he paid for.
While technical difficulties can happen, communication, professionalism and politeness aren't (or shouldn't be) affected by them. Quite the contrary.

If bioware retains this kind of attitude next year when they'll have to face the MMORPG crowd (that is MUCH more volatile than anything you see here); they're gonna hit their face against a wall very, very hard.

Modifié par Abriael_CG, 19 janvier 2010 - 03:36 .

[DeadJediJamie]

Goth Skunk wrote...

Good lord, you are so full of yourself it's hilarious!

You simply don't get it, do you?

Actually, I'm inclined to agree with him. There is a much better way to damage control than Bioware have done. So far all we get is a bunch of ambiguous rubbish and the same rehashed lines that are passed off as updates. Nothing about this update says more than what they did during last week's failed attempt to release the game.

"We're working on it" just doesn't address anything. Hell they could appease some of the community by releasing the PS3 or PC versions which have not been confirmed by downloaders of the leaked version to have this bug at all.

[Goth Skunk]

Abriael_CG wrote...

When a customer isn't getting the service he's paying for, I wouldn't say the "demands" are unreasonable. Quite the contrary, the only thing i find unreasonable is your attitude.
But hey, you're mirroring Bioware's attitude quite well "we're damn good at what we do, so we can afford keeping our customers in the dark, they'll buy it anyway".

Unfortunately they don't teach professional behavioir  and the value of customer satisfaction in most schools.

Forget being employed by you, I would've hated to be your parent!

You are no more entitled than myself or anyone else that has purchased this game to know more information than was provided.

[OH-UP-THIS!]

[quote]DeadJediJamie wrote...

[quote]Goth Skunk wrote...

Good lord, you are so full of yourself it's hilarious!

You simply don't get it, do you?
[/quote]

Actually, I'm inclined to agree with him. There is a much better way to damage control than Bioware have done. So far all we get is a bunch of ambiguous rubbish and the same rehashed lines that are passed off as updates. Nothing about this update says more than what they did during last week's failed attempt to release the game.

"We're working on it" just doesn't address anything. Hell they could appease some of the community by releasing the PS3 or PC versions which have not been confirmed by downloaders of the leaked version to have this bug at all.

[/quote/]





ok here's the scoop, line 1804 was mispelled and arranged kinda backwards.
                                      line 2187 was incorrectly parsed
                                      line 8796 was totally incorrect

There does that make you feel any better?

Modifié par ohupthis, 19 janvier 2010 - 03:47 .

[Goth Skunk]

Abriael_CG wrote...

RageGT wrote...
I worked with deadlines a long time too. But sometimes things are out of our hands

Sure they are. And that's when one normally buries his pride, pulls out his best apologies, and makes sure the client is well informed on the status of the project he paid for.
While technical difficulties can happen, communication, professionalism and politeness aren't (or shouldn't be) affected by them. Quite the contrary.

If bioware retains this kind of attitude next year when they'll have to face the MMORPG crowd (that is MUCH more volatile than anything you see here); they're gonna hit their face against a wall very, very hard.

If you put out a good enough product, they will come. And they will come in droves. And they will tolerate a lot of BS.

Just ask Blizzard.

You know what, if you're so upset about how BioWare has handled this, why don't you put your money where your mouth is? Granted the money you spent on RtO is non-refundable, but return DA:O and demand a refund. Show Bioware you mean business.
Fact of the matter is once this whole thing is fixed, you're going to retreat back to your domain and enjoy the fine product they released in it's entirety.

Modifié par Goth Skunk, 19 janvier 2010 - 03:51 .

[Abriael_CG]

Goth Skunk wrote...
Forget being employed by you, I would've hated to be your parent!

I'm sure my parents would differ with that vision.

You are no more entitled than myself or anyone else that has purchased this game to know more information than was provided.

I'm afraid you're not the one that can judge who is entitled to what.
basic work ethics would disagree with you.

Goth Skunk wrote...
If you put out a good enough product, they will come. And they will come in droves. And they will tolerate a lot of BS.

But that'd still be BS. Just like this.
Being professional means delivering a good product AND a good service. Not just a good product.

Modifié par Abriael_CG, 19 janvier 2010 - 03:49 .

[Abriael_CG]

sprybry wrote...
the fact remains that you chose  to preorder a product that had a short, yet sketchy history and the strangest release announcement that i can remember.  would it have been so bad to wait a day?  it's not like it would 'sell out' off the server.  this is why i do not preorder, and i certainly wouldn't preorder (if i did) a product that has already had delays.

Given that we already waited weeks for it? With xbox users spamming the forums on how great it was? I'd say there was absolutely no reason to believe that bioware would have dropped the ball again.

In any case, the sole fact that bioware encourages, misleading or not, users to pay for their products in advaces, gives the a responsibility to keep them reasonably posted about the status of such products. I find the lack of communication in the light of that extremely unethical and unprofessional.

They're basically saying "give us money, when we're ready, in time, who knows when, we're gonna give you something for it"
Not exactly the best attitude, IMHO.

Modifié par Abriael_CG, 19 janvier 2010 - 03:56 .

[Goth Skunk]

Abriael_CG wrote...

I'm afraid you're not the one that can judge who is entitled to what.
basic work ethics would disagree with you.

Deflect my arguement with dismissiveness and baseless reference to a subjective ideal.

Goth Skunk wrote...
If you put out a good enough product, they will come. And they will come in droves. And they will tolerate a lot of BS.

But that'd still be BS. Just like this.
Being professional means delivering a good product AND a good service. Not just a good product.

Indeed, but in the end money talks. And if you feel that the service you've received (or in your uniquely special case, not received) was unsatisfactory, box the game back up and demand a full refund. I'll respect you then. And if you get your money back, I just might clap.

Otherwise, once this whole debacle blows over, just like everyone else here, you'll retreat back to your little domicile and enjoy a fine product. Right now you're like a screaming monkey that won't clam up until it gets its banana.

Modifié par Goth Skunk, 19 janvier 2010 - 03:57 .

[Abriael_CG]

Goth Skunk wrote...

Otherwise, once this whole debacle blows over, just like everyone else here, you'll retreat back to your little domicile and enjoy a fine product. Right now you're like a screaming monkey that won't clam up until it gets its banana.

And the funny thing is that you call others "full of themselves", lol.
Luckily some people still have work ethics instead of believing only in the "money talks" philosophy. I would say my clients are pretty happy about that.
I find it quite funny though, that you feel like you need to defend a game developer so strongly that you would name rightfully disgruntled paying customers "screaming monkeys".

But in the end, that's what fanboys do, try to mute criticism by screaming louder.

I take the blame though, trying to reason with someone that debuted in the thread like this:

Christ, there sure are a lot of babies playing this M rated game.
Borderline addicts, selfish ingrates, and a lot of pompous arrogance
from the customer community.

... was an extremely silly course of action.

Modifié par Abriael_CG, 19 janvier 2010 - 04:04 .

[addiction21]

Lock it. Please lord just lock it.

[OH-UP-THIS!]

Abriael_CG wrote...

sprybry wrote...
the fact remains that you chose  to preorder a product that had a short, yet sketchy history and the strangest release announcement that i can remember.  would it have been so bad to wait a day?  it's not like it would 'sell out' off the server.  this is why i do not preorder, and i certainly wouldn't preorder (if i did) a product that has already had delays.

Given that we already waited weeks for it? With xbox users spamming the forums on how great it was? I'd say there was absolutely no reason to believe that bioware would have dropped the ball again.

In any case, the sole fact that bioware encourages, misleading or not, users to pay for their products in advaces, gives the a responsibility to keep them reasonably posted about the status of such products. I find the lack of communication in the light of that extremely unethical and unprofessional.

They're basically saying "give us money, when we're ready, in time, who knows when, we're gonna give you something for it"
Not exactly the best attitude, IMHO.

Now you may just believe that huh?.......however some of what you're saying  does make sense, could y'all just take a powder, and try to remember that, if the code came from your address, it wouldn't even run?

Oh and try to be just a little less offensive when addressing the code kings?

[Goth Skunk]

Abriael_CG wrote...

And the funny thing is that you call others "full of themselves", lol.
Luckily some people still have work ethics instead of believing only in the "money talks" philosophy. I would say my clients are pretty happy about that.
I find it quite funny though, that you feel like you need to defend a game developer so strongly that you would name rightfully disgruntled paying customers "screaming monkeys".

But in the end, that's what fanboys do, try to mute criticism by screaming louder.

As a paying customer, I am pleased with the product that BioWare has released. I am perfectly content to wait as long as it takes for this debacle to roll over and be dealt with properly, so that when I fork over my money for RtO I won't have to deal with the situation that first-in-liners had to deal with. Therefore, as long as my shouting cancels out yours, my work is done.

[knight5923]

addiction21 wrote...

Lock it. Please lord just lock it.

Pretty unlikely. After so many delays, I get the feeling that they're taking their community response with a grain of salt. I think they'd rather have a bunch of spamming in a single thread than lock it down and have the communtiy spread out and start a thousand more.

[Trajan60]

I'll be an old man before I return to Ostagar.

[Abriael_CG]

Goth Skunk wrote...
As a paying customer, I am pleased with the product that BioWare has released. I am perfectly content to wait as long as it takes for this debacle to roll over and be dealt with properly, so that when I fork over my money for RtO I won't have to deal with the situation that first-in-liners had to deal with.

Good for you. But since the world doesn't revolve around you, others happen to be dissatisfied. And that doesn't make them "screaming monkeys" or the other nice definitions you used during this thread.

Therefore, as long as my shouting cancels out yours, my work is done.

The problem is that your shouting cancels nothing, it just contributes to a further demonstration on how low rabid fanboys can drop when they put up their internet though guy coat.

Modifié par Abriael_CG, 19 janvier 2010 - 04:15 .

[Dahelia]

knight5923 wrote...

addiction21 wrote...

Lock it. Please lord just lock it.

Pretty unlikely. After so many delays, I get the feeling that they're taking their community response with a grain of salt. I think they'd rather have a bunch of spamming in a single thread than lock it down and have the communtiy spread out and start a thousand more.

Great Maker....imagine their blood pressure O.O

[Victor Wachter]

1) Let's stop the back and forth here. It is dragging the thread into a place that it doesn't need to go.

2) Abriael, it's clear from your posting that you won't be happy until we put forth a confirmed release date for RtO. Well, we won't be happy until we have one either. of course, we have dates we would like to hit and, frankly, we would like to wrap this one up so we can move on to the next set of updates ourselves. But the fact is, the update is done when it's done.

Setting previous dates (holiday season, Jan. 5, etc.) was a mistake, since we didn't hit any of them. We were optimistic enough to set those dates, but things did not go as planned. Now, we are dropping back a bit and trying to realign expectations so we don't get a community all up in anticipation again.

But it's not fair to say that the note contained no information. First, you know that new code is in testing. We're not just looking into the issue or working on the fix. We've begun the testing process, which is the first phase of getting it released.

Second, we wanted to make it clear that there were lessons learned from the release. We're adjusting testing methodologies to better find these types of issues in future updates. This will be a benefit for all of our releases in the future.

Finally, we really are trying to improve communication and information flow around here. Notes like these are an indication of that. I have some meetings this week, where we'll work further toward getting updates on the questions floating about the forum, so we can help you feel better informed.

Modifié par Victor Wachter, 19 janvier 2010 - 04:17 .

[HyperLimited]

If you're annoyed by all these QQ'ers, you can always just ignore their posts. They have a right to voice their opinions as much as we have a right to not read them. Too bad this board doesn't have a member specific filter...



Anyway, I'd have to thank the RTO delay for one thing this weekend: Leveling and Tacticalizing (I know that's not a word...  ) Morrigan as a crowd controller makes nightmare difficulty a joke.

[Sir Ulrich Von Lichenstien]

HyperLimited wrote...

If you're annoyed by all these QQ'ers, you can always just ignore their posts. They have a right to voice their opinions as much as we have a right to not read them. Too bad this board doesn't have a member specific filter...

Yeah it's a shame there isn't such a function, I've asked if it is possible in this topic here...

http://social.biowar.../6/index/583368

[Xaila]

I'm a little disappointed of course that we may not see RtO for awhile, but thank you for the update.



Maybe it's better this happened right away with a small DLC rather than with, say, the full expansion. Multi-platform games, while nice in that they allow more people to play the game, are a huge hassle to coordinate. I hope that whatever Bioware works out in terms of restructuring how QA is done and such help things coordinate better in the future.



Good luck working all of this is out, and go invest in more caffeine 'cause you might need it Despite all of the forum raging I really think people will forgive this if Bioware manages to work out a better method for the future.

[Goth Skunk]

Abriael_CG wrote...

Good for you. But since the world doesn't revolve around you, others happen to be dissatisfied. And that doesn't make them "screaming monkeys" or the other nice definitions you used during this thread.

No, not them. Just you.

Therefore, as long as my shouting cancels out yours, my work is done.

The problem is that your shouting cancels nothing, it just contributes to a further demonstration on how low rabid fanboys can drop when they put up their internet though guy coat.

There you go again with the Ad Hominem attacks rather than taking a step back and thinking maybe, JUST MAYBE, you're overreacting.

You probably pitch a fit if you buy a jug of water fluid advertised at $1.99 but sold to you for $2.09, don't you?

Modifié par Goth Skunk, 19 janvier 2010 - 04:25 .

[Foreman20]

IMO the community is having problems understanding why BioWare cannot fix RtO and the specialization problem when those of us who have down loaded it have already done so.