1868 réponses à ce sujet

[Goth Skunk]

Foreman20 wrote...

IMO the community is having problems understanding why BioWare cannot fix RtO and the specialization problem when those of us who have down loaded it have already done so.

Individual problems are easier to solve than a one-stop-shop patch.

[Rodro Lliv]

Victor Wachter wrote...

1) Let's stop the back and forth here. It is dragging the thread into a place that it doesn't need to go.

2) Abriael, it's clear from your posting that you won't be happy until we put forth a confirmed release date for RtO. Well, we won't be happy until we have one either. of course, we have dates we would like to hit and, frankly, we would like to wrap this one up so we can move on to the next set of updates ourselves. But the fact is, the update is done when it's done.

Setting previous dates (holiday season, Jan. 5, etc.) was a mistake, since we didn't hit any of them. We were optimistic enough to set those dates, but things did not go as planned. Now, we are dropping back a bit and trying to realign expectations so we don't get a community all up in anticipation again.

But it's not fair to say that the note contained no information. First, you know that new code is in testing. We're not just looking into the issue or working on the fix. We've begun the testing process, which is the first phase of getting it released.

Second, we wanted to make it clear that there were lessons learned from the release. We're adjusting testing methodologies to better find these types of issues in future updates. This will be a benefit for all of our releases in the future.

Finally, we really are trying to improve communication and information flow around here. Notes like these are an indication of that. I have some meetings this week, where we'll work further toward getting updates on the questions floating about the forum, so we can help you feel better informed.

And again, thanks. Looking forward to the improvements and new info.

[Foreman20]

If the patch is the problem release RtO without it. Then work on the patch. The DLC works fine without the patch.

[DeadJediJamie]

Victor Wachter wrote...

1) Let's stop the back and forth here. It is dragging the thread into a place that it doesn't need to go.

2) Abriael, it's clear from your posting that you won't be happy until we put forth a confirmed release date for RtO. Well, we won't be happy until we have one either. of course, we have dates we would like to hit and, frankly, we would like to wrap this one up so we can move on to the next set of updates ourselves. But the fact is, the update is done when it's done.

Setting previous dates (holiday season, Jan. 5, etc.) was a mistake, since we didn't hit any of them. We were optimistic enough to set those dates, but things did not go as planned. Now, we are dropping back a bit and trying to realign expectations so we don't get a community all up in anticipation again.

But it's not fair to say that the note contained no information. First, you know that new code is in testing. We're not just looking into the issue or working on the fix. We've begun the testing process, which is the first phase of getting it released.

Second, we wanted to make it clear that there were lessons learned from the release. We're adjusting testing methodologies to better find these types of issues in future updates. This will be a benefit for all of our releases in the future.

Finally, we really are trying to improve communication and information flow around here. Notes like these are an indication of that. I have some meetings this week, where we'll work further toward getting updates on the questions floating about the forum, so we can help you feel better informed.

Okay fair enough, but what's wrong with the PS3 and PC versions? This all seems to hinge on the 360 version, why is Bioware not releasing them and getting persons such as myself who have waited patiently for the PC/PS3 version, out of their hair?

From what I've seen most people here are the ones which haven't even had the opportunity to play it like the xbox 360 users have (which does work with specific workarounds).  All this flaffing about seems to be based on issues with the 360 version of the game and not the other versions. Since Microsoft or whoever has screwed the pooch by releasing their version early and made things unequal already, why not just release the ones which are not known to contain any bugs (unless the PS3 is affected too, I don't know)? As I've said twice already, the leaked version, rightly or wrongly, doesn't appear to have issues with the actual content or the achievements.

Why keep the rest of us waiting? My gripe right now is that some people have played it and some of us are sitting here with thumbs up the posterior.

Modifié par DeadJediJamie, 19 janvier 2010 - 04:40 .

[MerinTB]

NYHoustonman wrote...

MerinTB wrote...

Abriael_CG wrote...
There's NOTHING else in this post. But fanboyness is a form of blindness, so paint me unsurprised if you're unable to see it.

No, wait, there you are now ad hominem.  What's that?  You say this person doesn't want to be taken seriously so he's resorted to name-calling those he doesn't agree with?
Surely, ad hominem, he's invited you into this thread for better reasons.
Reason and you don't mix?
Oh, right, I'd forgotten.  Name-calling is a sign of a weak argument, or at the very least a weak arguer.
Thanks for the reminder, ad hominem!  See you soon I'm sure!
:innocent:

The irony in your statement being that you haven't contributed anything useful to the thread yourself? Aha, I get it!

Second page, well before the post you are quoting there -

MerinTB wrote...
Victor, thanks for the update!  Good to know you guys are hard at work
on the problem and I hope you get the outpouring of support you all
deserver.
At least enough to drown out the people who are going to complain even if you gave them chocolate-covered diamonds.

If your point was to say that the only thing I had contributed to the thread was calling out someone for attacking others it may have behooved you to see if I had actually posted anything else prior, don't you think?

Now you just look silly.

[Adaram]

Victor Wachter wrote...

Note: The above message comes from Fernando and the Dragon Age team, who are hard at work getting things sorted out. But they also took the time to work with me, so we could get some messaging out to community to let you know how we are addressing the situation.

Thanks for the thorough and honest update!

[Wicked 702]

Foreman20 wrote...

If the patch is the problem release RtO without it. Then work on the patch. The DLC works fine without the patch.

I'm inclined to agree. I received the happy fun bug (I'm going to call it that because it seems nicer than doomy kill specs bug) on accident because I just wanted to sign in and play. I wasn't even checking for DLC, nor did I even try to get it. I myself recently posted an abbreviated fix to the happy fun bug in another area.

Obviously, all the fixes out there may not work 100%. And certainly, Bioware doesn't want to start walking its customers through unverified tech support....having them clear data and play tricks. But since they've acknowledged that the problem seems tied to the update and not the DLC, I just wonder if maybe they are playing it too safe.

But then I wouldn't have all this entertaining flaming going back and forth to read. Just a thought...

[T1l]

Victor Wachter wrote...

...Second, we wanted to make it clear that there were lessons learned from the release. We're adjusting testing methodologies to better find these types of issues in future updates. This will be a benefit for all of our releases in the future...

I couldn't ask for more. Thanks for the update.

[Abriael_CG]

Victor Wachter wrote...
Setting previous dates (holiday season, Jan. 5, etc.) was a mistake, since we didn't hit any of them. We were optimistic enough to set those dates, but things did not go as planned. Now, we are dropping back a bit and trying to realign expectations so we don't get a community all up in anticipation again.

See, the problem is that this is a bit of backwards thinking.
The problem isn't that you set release dates, the problem is that you didn't meet the release dates that you set.
This doesn't make stating release dates "bad", expecially in the light of the bioware points system.
I'm sure you can understand that encouraging the customer to support your company by purchasing a product beforehand, but giving no information on when they will receive that product isn't exactly the best way of doing business I can think of.

So, simply enough, set dates that you can meet, and if you don't meet them, just be communicative and tell people how the roadmap changed and what is the next set date. Crap happens, but as long as there's communication, you did what you could.
On the other hand, while not giving any release date at all may seem the easy way out, it's actually a worse solution customer-satisfaction-wise, and doesn't encourage trust in buying the bioware points..

But it's not fair to say that the note contained no information. First, you know that new code is in testing. We're not just looking into the issue or working on the fix. We've begun the testing process, which is the first phase of getting it released.
Second, we wanted to make it clear that there were lessons learned from the release. We're adjusting testing methodologies to better find these types of issues in future updates. This will be a benefit for all of our releases in the future.

yeah, well, I understand what you mean, but the fact that you're working on it, and that you learned from the past mistakes, seem a tad obvious. I doubt anyone doubted that.
While you might have felt the need to state it clearly, it doesn't tell us much that we didn't know. What it doesn't tell us, is when we'll get our money's worth.
Which is the whole problem.

Finally, we really are trying to improve communication and information flow around here. Notes like these are an indication of that. I have some meetings this week, where we'll work further toward getting updates on the questions floating about the forum, so we can help you feel better informed.

I'm glad to hear that. Still, i cannot stress enough on how much i feel that taking the easy way out and washing your hands of release dates is the wrong solution.
Also, I'd encourage you, if you want to make us feel better informed, to finally let us know if we can really expect bioware to keep their promise on the fact that consoles won't influence the PC version of the game, because at the moment I, and many others, are feeling that this problem isn't being kept.

Is there any kind of agreement that forces you to release both the PC and the xbox 360 version at the same time? if not, can we expect to see the PC version released ASAP, whatever the status of the xbox 360 version is?
I'm not holding my breath for you to respond on this, to be honest, but one never know, might we witness a bit of honesty for once in the gaming market

I hope you understand that many PC users that decided to support you (yes, even with criticism) by NOT downloading that pirated version that shouldn't be named, at the moment are feeling "rewarded" with more waiting and no real idea on where we'll get to enjoy what the ones that took the shortcut are already enjoying. Many of us already paid for the content, and feel entitled to a bit more information on the "when", not just on the "if" (which I hope it's obvious). Also, we're starting to feel like the redhead stepchildren compared to console users, given that the 360 fix seemed to get priority over the PC release.

[Abriael_CG]

Goth Skunk wrote...
no, not them. Just you.

+

There you go again with the Ad Hominem attacks

Oops hypocrisy :innocent:

You probably pitch a fit if you buy a jug of water fluid advertised at $1.99 but sold to you for $2.09, don't you?

You know, false advertisement is a pretty serious issue.

[Phinco]

Thanks for the information Victor, like I said before this is one of if not the best RPG games ive ever played! Keep up the great work can't wait to see future add-ons!

[Abriael_CG]

sprybry wrote...
you make it sound like bioware is the only company that presells their games and software.

Nope, they're not. But at the moment they are the only one to my knowledge that presell their games with absolutely no release date to base the purchase on.

Sure, other companies sometimes miss their release dates, it can happen, but normally they give prompt and detailed communication on what happened and when the updated release date is.

such a decent post, and then you end it with a "waah" statement.  try this:  "give us money, when the dlc is ready (and up to our standards), in time (we will not sacrifice quality for expedience), we're not sure when (since we've upgraded our testing standards to ensure that this doesn't happen again), we're gonna give you something good for it"

Which is exactly the same thing, just with more words

Modifié par Abriael_CG, 19 janvier 2010 - 04:54 .

[MerinTB]

Victor Wachter wrote...
1) Let's stop the back and forth here. It is dragging the thread into a place that it doesn't need to go.

Victor,

I, and I'm sure many others, appreciate your efforts at keeping us informed as well as trying to be polite to steer the conversation back in more honest debate and less personal attacks and flame-baiting.

I do think, however, that in some cases asking politley is going to be a lost cause.

Here's hoping you're letting some of the more inappropriate posts slide off you.  I'm sure yours is a thankless job.

[Goth Skunk]

Abriael_CG wrote

You know, false advertisement is a pretty serious issue.

True, but it's also just ten frickin' cents, and not worth my time for damn sure.

Well, your squeaky-wheeling finally got the grease. Clearly it still doesn't satisfy you, I'm not in the least bit surprised. As Victor accurately stated, you won't be satisfied until you have a firm and final release date for RtO, which as of this moment isn't coming. The fact that he addressed you at all is, in my opinion, overly-courteous and wholly undeserved.

Because he addressed you, I no longer feel the need to smash my Hammer of Sense into your Brick Wall of Stubbornness, so I'm going to make off like Mr. Green and sleep with my girlfriend!

Modifié par Goth Skunk, 19 janvier 2010 - 04:59 .

[Dahelia]

Feraele wrote...

Goth Skunk wrote...

Abriael_CG wrote...

Logic says that no developer without a few gallons of alchool in his veins would tell that a product is going to be released the same day witjout being absolutely sure that such product is perfect and ready to ship. Unfortunately sometimes even logic fails.
So no, while playing extreme devils advocate can be sometimes fun, it's a tad farfetched here. That post was plenty misleading abd there's really no blame to be put on the ones that bought the points when they read that.

Good lord, you are so full of yourself it's hilarious!

You simply don't get it, do you?

Goth I think the point is...he doesn't get it because ..he doesn't want to.  ^^ 

"you can lead a horse to water"....*hums to herself and wanders off*

And you thought I was bad...eh? Lol at least with this topic, I got the answers I wanted.

[Abriael_CG]

Goth Skunk wrote...

Well, your squeaky-wheeling finally got the grease. Clearly it still doesn't satisfy you, I'm not in the least bit surprised. As Victor accurately stated, you won't be satisfied until you have a firm and final release date for RtO, which as of this moment isn't coming. The fact that he addressed you at all is, in my opinion, overly-courteous and wholly undeserved.

Looks like he differs with your views. I understand that it goes completely beyond your ability to comprehend, but many software houses consider criticism useful. On the other hand, fanboys are often considered completely useless because offer no detached insight.

Victor is commendable for starting a dialogue, your compulsive need to continue insulting, on the other hand, is not.

[PanosSmirnakos]

Very well said Abriael_CG. I'm a pc user of DAO too and I feel EXACTLY the same. If there aren't any fair complaints & feedback (and oly thank you Bioware, you're the best) from customers, companies won't improve their products and services.

[war_munger]

Thank you Dev team I know you guys are trying to get the DLC and patches out...keep up the great work

[Wicked 702]

Abriael_CG wrote...

Goth Skunk wrote...

Well, your squeaky-wheeling finally got the grease. Clearly it still doesn't satisfy you, I'm not in the least bit surprised. As Victor accurately stated, you won't be satisfied until you have a firm and final release date for RtO, which as of this moment isn't coming. The fact that he addressed you at all is, in my opinion, overly-courteous and wholly undeserved.

Looks like he differs with your views. I understand that it goes completely beyond your ability to comprehend, but many software houses consider criticism useful. On the other hand, fanboys are often considered completely useless because offer no detached insight.

Victor is commendable for starting a dialogue, your compulsive need to continue insulting, on the other hand, is not.

Just pointing out that continuing to call someone a name and then saying they have a compulsion is continue calling you a name...is in of itself a fallacy.

But entertaining....