2 réponses à ce sujet

[Cobra_Criada_SE]

It's easier diagnostic bugs with information stored during their occurrence, similar to an airplane's black box.

Examples of problems:
- Lag (rubber banding).
- "Locked" character  (like very slow running or unable to damage enemies).
- Possible cheat.

From the command the game would store:
- Screen shot.
- Instant game information and status from the machine and from the host, including location and ping.
- Some seconds of dynamic data.
- And then try to solve if the character is "locked".

Off game the player would send the report:
- Describe the problem or add to an older report (if it's another occurrence of the same problem).
- The game would collect system's information and send the report to the server.

It wouldn't be a support case. You could open a case associated to a report.

Modifié par COBRA_CRIADA_SE, 30 août 2013 - 11:06 .

[IUsedToDieAtWaveOne]

I'd send a report everytime I saw a Geth Drone/Turret/Hunter/Pyro/Missile Glitcher/Prime.

Modifié par Di-Datau, 30 août 2013 - 10:53 .

[Cobra_Criada_SE]

It's hard diagnostic bugs from scratch.
Usually you have to reproduce the bug, which is very difficult in some cases.
That's why remain many issues.

The above proposal would help a lot.
With the same effort, much more bugs would be solved.