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Charged twice for DLC


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#1
vivibr

vivibr
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 Alright, I decided to buy the Witchhunt DLC, and for that i bought 1600 Bioware Points (order number: 1204484452). When I tried buying the DLC, iIgot an error message on your website saying something about the page not found or something like that. Naturally I tried buying it again, and turns out I got the dlc, but got my 560 points charged twice.

So, I want those points back, since it was caused by a error in your store website.

thanks in advance

#2
Gorath Alpha

Gorath Alpha
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Gorath Alpha wrote...

social.bioware.com/forum/1/topic/130/index/17217663/1#17218332

Nothing has changed about support.

#3
Ninja Stan

Ninja Stan
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This forum is for discussion of issues relating to the BioWare online merchandise store. Issues with BioWare points should be discussed in the Points.bioware.com Help forum. Issues with online game/DLC purchases should be taken to EA Support or EA Answer HQ. Thank you.

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