I recently registered under a new e-mail address here because I am unable to access my old one. Due to security reasons, I had to delete the previous e-mail tied with my primary account here. When I try to login here with it (under my old e-mail address), it simply says I entered an invalid password. However, when I go on the Origin/EA website, it says the e-mail address isn't in the database at all( Even though I had an origin account under the same address some time ago). I am unsure if this means that my account glitched out with my e-mail deletion, or that my password was changed by outside influence under my nose. (Although looking at the account here on the Social Network subsite, it still appears to be on file and untampered with).
My question here is, how would I go about retrieving the data tied to my account here(Specifically, the Stone Prisoner DLC, which is a one-time activation DLC that is account-bound) seeing as I cannot resend an e-mail to my deactivated e-mail address to address my password predicament? Are all of my purchases on there permanantly compromised, or is there a workaround that can be provided to reroute the account to a new e-mail?
Deleted E-mail Address - EA/Origin and Social Network don't recognize account
Débuté par
Ebony Drake
, nov. 06 2013 12:26
#1
Posté 06 novembre 2013 - 12:26





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