11 réponses à ce sujet

[Yenian]

Hiya,

I'm running the following spec:
Windows 7 x64
Core 2 Quad Q6600
4GB RAM
GeForce 9600GT 512MB

I had zero problems running the game yesterday, but today I'm getting a "Failed to detect a supported video card." error.  The configuration utility is showing my 9600GT without problems.  I have had to remove and re-install my March and August DX SDK's this morning due to corruption with an error queue in one of my projects.  I'm assuming something got screwed up there and I'm proceeding to reinstall both SDK's.

Wondering if anyone else has experienced this, and has any ideas how to fix it?

Mike Ey

[UziBeatle]

Did you try to completely uninstall the current GPU drivers and reinstall after a reboot to P♠lain Jane with no vid drivers installed?



It obviously is some sort of software ****up on your system.



Did ya check to see if that vid card is still working with another game?



Just a couple ideas.

Sounds like a freaky problem.

[NUNOMOREIRA]

same problem in my laptop... "Failed to detect a supported video card." error.

[Gorath Alpha]

NUNOMOREIRA wrote...

same problem in my laptop... "Failed to detect a supported video card." error.

Woah!  How did you come up with one of the very oldest of these on this subject and not see all of the rest of them?  (Didn't try reading any others that Search brought up?)  Asked, answered, a goodly number of times, including half a dozen updated versions of the same thing just yesterday.  The game wants to eliminate anything without SM3 shaders.

social.bioware.com/forum/1/topic/58/index/402605

Windows XP Minimum Specifications
OS: Windows XP with SP3
CPU: Intel Core 2 Single (or equivalent) running at 1.6Ghz or greater
AMD 64 (or equivalent) running at 2.0Ghz or greater
RAM: 1 GB or more
Video: ATI Radeon X850 256MB or greater (either this is wrong)
NVIDIA GeForce 6600 GT 128MB or greater (or this one is wrong)
DVD ROM (Physical copy)
20 GB HD space

(Note: IMO, the two cards above should be the Radeon X800 Pro, and the Geforce 6800 Vanilla, at least for small textures, the X1650 Pro for Medium Textures, etc.)

P. S.  Far less frequently than is the case for various unsupported video hardware triggering this error message, there are occasions when the communications links among three softwares are disrupted in some manner.  Most often, it seems to be the Dx9 APIs from Direct3D (makes no difference if your OS prefers Dx10 or Dx11, the game uses Dx9, and tries installing that during the game's install).  However, it's easier to try reinstalling your video driver first.  Rarely, PhusX gets borked.  Last, it could be the game itself that has to be reinstalled.

Most unusually, and unreasonably, there has been at least one report that failing to run the game in Vista / Win 7 as Administrator was the only difference between running normally, and seeing this particular error message.  That is purely anecdotal, and in my view, hardly seems credible.

Something that is showing up for the DA2 Demo is caused by trying to run a 4:3 ration screen setting on a wide screen display, and vice versa.

Gorath
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Modifié par Gorath Alpha, 16 juillet 2011 - 11:24 .

[SirHederick]

NUNOMOREIRA wrote...

same problem in my laptop... "Failed to detect a supported video card." error.

If by chance your laptop uses Intel GMA graphics (as a lot do) they are not supported.

[renegade1982]

Processor:  Intel® Pentium® 4 CPU 3.00GHz
Clock Speed: 2999 MHz  Physical Memory: 1.00 GB
Display Adapter: ATI Radeon 9600 / X1050 Series VRAM: 256 MB
Driver Version: CATALYST 09.11

I also get same error message any ideas how to fix it?

[Gorath Alpha]

As long as it's newer than that six year old antique video card and has the needed "n600" performance code, that will fix it (the replacement will).

social.bioware.com/forum/1/topic/58/index/519461

Gorath
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[renegade1982]

Thanks sorry I just get my mate to do all things computer is my PC 6 years old already sigh and my mate said this game is good you should get it so I did now i can't play it frustrating guess i need new graphics card btw wouldnt know from that info I gave you if what kind of slots I have for graphic card do you like would i have a PCI express slot or just the AGP?

[Gorath Alpha]

There is a little free utility named "GPUz" that should be able to determine what you have.  The Radeon 9600 was a very late addition to the Radeon 9n00 family, and got its number only based on being newer than the "9500", not faster, and in fact was a lot slower.  It became the X300 the next year, which tells you its performance numbered name would have been "9300", but ATI wasn't really solidly into that convention even in the Xn00 generation, or the X550 would have been an X350, and the X600 would have been an X400. 

It didn't have all of what is in Dx9's shaders, and neither did the high end Xn00s, although they did have "part" of the SM3 shader package.  The X300 in its own turn became the Radeon 9550, which still a next year later, came back as the X1050.  The X300 and the X1050 were PCIe.  The 9600 and 9550 were AGP. 

Gorath
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[Johnny Bl4ze]

um... what about the OP? he has a 9600GT? more than enough to run the game. I have an 8800m gtx and before a recent hardware/software swap around clusterf*&#@ i was running the game at max settings at 1900 x 1200.

So Gorath... you need to stop running around telling everyone their cards are the problem and ignoring the guys who have decent cards. Stop hijacking threads, or this will never get solved.

I currently have the same problem... "failed to detect a supported card". Also using a laptop like some other guys have said in other threads. Before i swapped my hardware over to a new chassis i was running the game maxed with HR texture mods.

Gorath Alpha: "asked answered..." pfffff go find something else to do with your time. we have DX 10 cards here, stop hijacking threads!

Modifié par Johnny Bl4ze, 12 janvier 2010 - 12:31 .

[ZootCadillac]

never mind the perpetual complaints some people have about Nvidia and the condescending attitudes of some.



First thing. Update your DirectX with a redistributeable from Microsoft. Restart. Then install or re-install the latest drivers for your card. The likelihood is that the game can't find what it expects in the registry so re-install should restore the lines it expects.



Worst case scenario is re-install the game after updating DX and drivers.

[Gorath Alpha]

Johnny Bl4ze wrote...

um... what about the OP? he has a 9600GT? I currently have the same problem... "failed to detect a supported card". Also using a laptop like some other guys have said in other threads. Before i swapped my hardware over to a new chassis i was running the game maxed with HR texture mods.

Gorath Alpha: "asked answered..." pfffff go find something else to do with your time. we have DX 10 cards here, stop hijacking threads!

When or if the OP shows up again, he can claim this thread, but he never came back all of this time since then, so the thread belongs / belonged to anyone, until Bioware finally starts burying the oldest stuff as locked, too old to deal with. 

The minority number whose software is corrupted can do as they have been told, very many times.  It works just fine exactly as they have all been told.

(P. S. added in edit 2-24-2011 -- occasionally, this error message is
triggered from mixing up screen ratio settings between wide screen and
standard 4:3 ratios.  Be sure you are starting out from a resolution
that matches your display's ratio.)


G

Modifié par Gorath Alpha, 25 février 2011 - 12:04 .