I ordered an N7 Day shirt which supposedly shipped almost a month ago, but it hasn't arrived. I opened a ticket a while back but have received no reply. If anyone at the BW store can help me with order 200109399 I would appreciate it.
Order not received - Need help
Started by
Simosaurus
, Dec 30 2013 10:39 PM
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#2
Posted 31 December 2013 - 12:52 AM
Captain Crash
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- Members
- 6,933 posts
If you opened a ticket you should have received a reply. Usually its within 48 hours (its Christmas so the staff will have had some holiday and will probably have a backlog this time of year, so keep that in mind).
Drop an email to "support@biowarestore.zendesk.com" if its been over 48 hours and you will get a reply asap.
Drop an email to "support@biowarestore.zendesk.com" if its been over 48 hours and you will get a reply asap.
#3
Posted 04 January 2014 - 01:19 AM
Jordan St.John
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- Members
- 15 posts
Hey Simosaurus! Were you able to get a reply from the customer service team? If not, please let me know here and I will forward your request asap
