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Order not received - Need help


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2 respuestas en este tema

#1
Simosaurus

Simosaurus
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  • 3 mensajes
I ordered an N7 Day shirt which supposedly shipped almost a month ago, but it hasn't arrived.  I opened a ticket a while back but have received no reply.  If anyone at the BW store can help me with order 200109399 I would appreciate it.

#2
Captain Crash

Captain Crash
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If you opened a ticket you should have received a reply. Usually its within 48 hours  (its Christmas so the staff will have had some holiday and will probably have a backlog this time of year, so keep that in mind).

Drop an email to "support@biowarestore.zendesk.com" if its been over 48 hours and you will get a reply asap.


:)

#3
Jordan St.John

Jordan St.John
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  • 15 mensajes
Hey Simosaurus! Were you able to get a reply from the customer service team? If not, please let me know here and I will forward your request asap