452 réponses à ce sujet

[whtnyte-raernst]

Running two different ATI cards here and my game runs fine.

[Error 117]

I HAVE STARTED TO HAVE TROUBLE WITH MY SCREEN CRASHING...ITS WORKED FINE FOR 3 WEEKD THEN THE OTHER NIGHT GOT A FREEZE THEN RESET. Once it boots up it says the prob was caused by the gfx card.I have a radeon HD 4800..checks say this is working fine....dont know whats happened...??

[Net_Runner_V1]

if this crash is at the end of the bridge then i'm doubtling ATI being the problem as i run totaly Nvidia and get the same crash

[AngelDCX]

I am grateful for all the user fixes for ATI cards even more so for those provided that under clock the video card to at least allow for people using ATI cards to play the game. I just would like to know when an official patch or something of the sort will come out that will fix the black screens for ATI users without having to use third party software to play the game.

[silversilence0]

hello I am new here so I haven't had much of a chance to read all 18 or more posts so please bear with me.

I had bought dragon age today and attempted to put it on my computer but it told me that my video card was no good.

I have an Acer Aspire 5100-5023
AMD turion 64x2mobile Technology
up to 512 mb ATI Radeon Xpress 1100 (I think this is way too low) hyper memory
160HDD
2GB HD

I had read somewhere that you can change the drivers on the video cards based on compatability but in my search I had found nothing. I have a bad feeling I will not be able to play this game until I buy a new computer in a year or two.

If anyone has the answer please let me know

[Ravenfired]

I was able to run the game using ZhaiLaoNan's fix until I was able to free the Golem (about an hour of play time as opposed to 30 seconds, before the dreaded black screen auto-phail). I've run every diagnostic, installed and updated every driver known to date, and still finding myself frustrated beyond imagination.
Any ideas and/or brainstorming would be phenomenal, since ATI and EA tech support agents were pointedly a waste of time to contact regarding this issue..

Here are my specs..

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)

Gigabyte Technology Co., Ltd. GA-MA790FX-DS5

3.00 gigahertz AMD Athlon 64 X2 Dual Core

Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F8a 03/10/2009

1000.05 Gigabytes Usable Hard Drive Capacity
852.54 Gigabytes Hard Drive Free Space

Optiarc DVD RW AD-7190A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Hitachi HDP725050GLA360 [Hard drive] (500.11 GB) -- drive 1, SMART Status: Healthy
ST3500630AS [Hard drive] (499.97 GB) -- drive 0 2048 Megabytes Usable Installed Memory

Slot 'A0' has 2048 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 1) 500.10 GB 453.70 GB free
d: (NTFS on drive 0) 499.96 GB 398.84 GB free
Network Drives
None detected

Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) ATI Radeon HD 3800 Series [Display adapter]
Samsung SyncMaster [Monitor] (19.8"vis, s/n HVLPC09977, December 2007)
Bus Adapters Multimedia
GIGABYTE GBB36X Controller (2x)
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (5x) ATI Function Driver for High Definition Audio - ATI AA01
Logitech Mic (Pro 9000)
Realtek High Definition Audio
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices
1394 Net Adapter
Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC

TP-LINK 802.11b/g Wireless Adapter

Texas Instruments OHCI Compliant IEEE 1394 Host Controller
HID-compliant device
USB Human Interface Device
Logitech QuickCam Pro 9000
Logitech HID-Compliant Keyboard
Logitech HID-compliant G3/MX518 Optical Mouse
Logitech USB Camera (Pro 9000)
USB Composite Device
USB Root Hub (6x)

Modifié par Ravenfired, 06 janvier 2010 - 02:14 .

[neverrealm]

i have 2 sapphire 4870 toxic in crossfire and i never hade any problem with all the catalyst driver and now i run 9.12 without any issues i have passed dragon age with all the dlc without any crash our issues...

[Valaskjalf]

silversilence0 wrote...

hello I am new here so I haven't had much of a chance to read all 18 or more posts so please bear with me.

I had bought dragon age today and attempted to put it on my computer but it told me that my video card was no good.

I have an Acer Aspire 5100-5023
AMD turion 64x2mobile Technology
up to 512 mb ATI Radeon Xpress 1100 (I think this is way too low) hyper memory
160HDD
2GB HD

I had read somewhere that you can change the drivers on the video cards based on compatability but in my search I had found nothing. I have a bad feeling I will not be able to play this game until I buy a new computer in a year or two.

If anyone has the answer please let me know

yes thats probably about 10% of the power you need to run DA graphically

[Jwarp]

My wife's Core 2 Duo with built in ATI 3400 runs the game perfectly much to my surprise. My Phenom Quad 2.5ghz, 4GB RAM, ATI 3870, Vista will run full graphics (1680X1050) for a while, then it starts to drop framerates in areas that have fire or particle effects.

I found that if I downgraded the resolution to say 1440X900 then put back to 1680X1050 it runs smooth as silk till it loads a new area. Looks like it could be some buffering issue.

Oh yeah im running Catalyst 9.6

Modifié par Jwarp, 20 janvier 2010 - 03:24 .

[Gerza71]

I have ATI HD4870512MB video card with Catalyst 9.12 with the resolution of 1680x1050 and I don't any major issues with the game. Frame rate goes up and down but that always happens when you have things happening around you.



Its the game not the hardware.

[GmOOnii]

I have XFX Radeon HD 4770 (Windows 7) and I have no problems yet. Just want to know kind of problems should I look for?

[srtowner]

Im running Win 7 64 bit with Q9550 processor (2.84 ghz) 8gb Ram and a ATI Radeon 4870 hd video card. I have had no problems at all.  Played almost all the way through on one character and started a new game with a new toon.

[srtowner]

My son was having this problem on his computer. He is running the 3870 hd card. He underclocked ~ 10%-15% on the both clock speeds and it seems to be working fine for him on low video settings.

[Tyrax Lightning]

I've heard that the 12V Rails on your PSU should supply a minimum of 18-20 Amps or they may fail to maintain power on your Graphics Card(s). Check your PSU's Specs & check the Amps on the 12V Rails. If they are giving weak Amps, replace your PSU's.



Hope I helped. If not, my apologies.

[srtowner]

That does make sense, especially taking into account the fact that under-clocking helped the problem.

[Tyrax Lightning]

For those not running several ROMS & HDDs at the same time, give this PSU research & consideration:

OCZ Fatal1ty OCZ550FTY 550W ATX12V / EPS12V SLI Ready CrossFire Ready Modular Active PFC Power Supply

This one has 25 Amps on the 12V Rails. Way in the green. Examine your setup & try to plan if this PSU can work for your setup or not.

Hope I helped.

[caneker]

I have ATI 4770, i finished the game without a problem, then i installed DLC packs but now i get random crashes, blue screens...i dont know why, i have never had a problem with this card before...

[Tyrax Lightning]

caneker wrote...

I have ATI 4770, i finished the game without a problem, then i installed DLC packs but now i get random crashes, blue screens...i dont know why, i have never had a problem with this card before...

I've heard there's bugs in the DLC & many have trouble with them. Try to find one of these DLC Threads for assistance.

[AlanC9]

I was having issues, but they turned out to be caused by temperature spikes. Logs showed that the game only crashed when GPU temp went over 90. When I opened the case I found that when I was doing some maintenance work I put the main case fan in backward and borked my airflow. D'Oh!

[Tyrax Lightning]

AlanC9 wrote...

I was having issues, but they turned out to be caused by temperature spikes. Logs showed that the game only crashed when GPU temp went over 90. When I opened the case I found that when I was doing some maintenance work I put the main case fan in backward and borked my airflow. D'Oh!

Ouch! I know how it feels to do stuff like that. & it can be a bugger trying to watch out for it because the Case Fan's output direction can't always be eyeballed. Sometimes ya gotta plug the Case Fan in the puder & actually feel the air with your hand as it runs to make sure it's goin the right way. I recently did this with 3 Case Fans that came with my Case pre-installed for my new puder build partially to see what they got, power & noise-wise, & partially to check their orientation to make sure the Manufacturers stuck them in right. (Especially the rear Case Fan, to make sure it was correctly set to Outtake.)

[Oddball1]

I run this game on two Radeon 3870's and don't have problems. The key thing, is that my Antec P182 case is loaded with fans keeping the inside of the case and my videocards cool.

[Tyrax Lightning]

Oddball1 wrote...

I run this game on two Radeon 3870's and don't have problems. The key thing, is that my Antec P182 case is loaded with fans keeping the inside of the case and my videocards cool.

I'm goin nuts on the Case Fans on my new puder build after bein alarmed at how hot this game can get a puder. I think everyone should.

[Pwnstix]

Sorry to resurrect a dying thread, but it's been very helpful so far (especially the underclocking solution), and I've been keeping my eye on this thread for any other, more permanent solutions to this issue.



I've had DA:O since December '09, and I've had the same black screen/freeze/hard lock problem as many other people here. I just wanted to weigh in with my own experiences with this problem, to see if it helps anyone else, and also to see if anyone can help me.



I'll do a quick rundown of my system specs, just to get that out of the way:



OS: Windows 7 Professional 64-bit

CPU: AMD Athlon 64 X2 6400+

GPU: Visiontek ATI Radeon HD 3870 512MB

Memory: 4 GB Patriot DDR2 800

Mainboard: MSI K9A2 Platinum (790FX chipset)

PSU: Xclio Greatpower 700w



And I run every other game I have (including Mass Effect 2, World of Warcraft, Source games, Mirror's Edge (with PhysX turned off), Grand Theft Auto V, etc., etc.) at 1920x1080 perfectly fine, with great performance, even with graphics settings turned all the way up, or nearly all the way up on GTAIV. My CPU idles around 40 degrees C (I'd like it to idle a few degrees lower), and my video card idles at 45 degrees C. I haven't had any issues with cooling/ventilation so far, even though I wish my computer ran a little cooler. I don't think cooling's too much of an issue, even with DA:O, which I'll get to in a little bit...



So as I was saying, I've had this freezing/black screen/lock-up problem with DA:O as others have described in this thread. The issue began while attempting to play the game for the first time. I played for maybe 10 seconds after the initial cutscene, then it locked up and I had to reboot. At first, I tried installing a newer driver (I think it was Catalyst 9.12 at that time), and that didn't help. I also tried disabling one of my CPU cores, and that didn't work, either. Then I saw the underclocking fix in this thread, and it's been working for me ever since, with only a few places in the game where I notice framerate reduction.



However, I'd like to know if there is a more permanent solution. I hate having to underclock my card (Radeon HD 3870) every time I want to play this game. It wouldn't be too much of an issue with me if I could reset the video card's idle clock speed, but apparently, when using Riva Tuner to underclock, this sets the idle speed to whatever speed the card is underclocked, so it keeps running at 700 MHz (the speed I set it to for underclocking in order to play DA:O) even if there isn't any GPU activity. Normally, it idles at 300 MHz with a core temperature of around 45C, but at 700 MHz all the time, the core temperature stays at 55C.



So I guess my question here is: does anyone know if there's a way to restore my card's idle clock speeds with Riva Tuner or any other programs? So far, the only way I know how is by restarting the computer. And I can't use ATI Overdrive to lower the clock speed below 777 MHz; the only way for me to go below this clock is with Riva Tuner...same deal with the memory clock. I know it's only a 10 degree increase in idle temperature, but I'd prefer not to have it idle up there all the time. The fan is forced to run faster, too, which kind of sucks.



But the underclocking "fix" allowed me to play through the game once, without any crashes or lockups.



I'd like to share a few more things with anyone who is interested in hearing about them: I started a new game up a few weeks ago after updating DA: O to 1.03 and my graphics driver (to Catalyst 10.3), and an interesting thing happened: I started DA:O without underclocking, just to see if anything had changed, and strangely enough, I was able to play the game for at least 2 hours, going through Ostagar (I've never had any problems with Ostagar in particular, as some others have), into the Wilds, and back. I exited without crashing. A few hours later, I tried again, also without underclocking, but the game froze and my computer locked up within 5 seconds. I haven't tried this again, because I know what will happen... so I am back to underclocking... One thing I forgot to mention: back when I got this game, before I discovered the underclocking fix here, another thing I attempted to do was to update my PhysX drivers (someone suggested it, even if using a non-nVidia card). That allowed me to play for a while without locking up, as well. But, that didn't last either. I don't know what that means, but I thought I'd share that with the community here, in case anyone has had similar issues, or if anyone understands how that could happen. After reading another post here: http://social.biowar...69203/1#2334887 , I'm thinking about using a driver cleaner program to uninstall Catalyst and then reinstall, to see if that works.



I'm about to try what Homie10 suggested at the bottom of page 16 of this thread, which is to disable my ATI HD Audio through the device manager, and also the Catalyst AI in CCC. I'll post again if that works.



Sorry about the lengthy post, and for going off on a bit of a tangent about Riva Tuner and resetting idle clocks, but this thread is probably one of the few I've found on this issue that has been around for such a long time and has a lot of input from so many people. Thanks!

[Pwnstix]

Just an update: I tried what Homie10 suggested at the bottom of page 16, and it worked! I only played for maybe 20 minutes, but I exited without anything hard locking or crashing. I tried it again, just a few minutes ago without any problems, but I don't have much time to play right now. Like Homie10, I don't know which thing I disabled (hopefully) fixed the problem: I disabled ATI HD Audio, and I also disabled Catalyst AI in CCC. I use my motherboard's onboard audio chip anyway, so there's not really any reason for me to have ATI HD Audio enabled. However, I've always had Catalyst AI enabled, so I was reluctant to turn that off... but I haven't noticed any drops in performance, and I'm not sure Catalyst AI really does that much, anyway.



I read somewhere that certain games, such as Oblivion, were designed with Catalyst AI in mind, and require it to be enabled for some reason.



Anyway, I might re-enable Catalyst AI just to see if Dragon Age screws up again with it enabled. If it does, then I guess it's been the culprit, for me, at least, all along. If not, then it was because I had ATI's HD Audio driver enabled when I wasn't even using it. Either way, disabling one or both of these things seems to have helped. If it doesn't last, I'll just go back to underclocking...



So I can confirm that Homie10's suggestion worked for me, at least I'm pretty sure it did. If this can help someone else, that's great!

[Pwnstix]

Anoter update... I still haven't tried playing with Catalyst AI enabled, but I tried playing again today, entering the Dalish Camp and going through cutscenes. I was playing for maybe 10 minutes when I had a hard-lock during a cutscene. So maybe I haven't fixed it after all.... Back to underclocking, then.