9 Antworten in diesem Thema

[TheChris92]

For the last 2 days the so-called "Online Storage Servers' have not been working, rendering it a bit difficult to uploading characters and other data. Don't know if anybody else has noticed it while checking the 'Profile Diagnostics' but I'd like to get an explanation for this from someone, who's working with these servers, as to why they haven't been fixed and/or why they are down to begin with? Thanks in advance.

Bearbeitet von TheChris92, 11 Februar 2014 - 12:39 .

[Brian Mills]

Hi all - we have a bug to look into this, but I can't speak to any sort of ETA on getting it looked at or fixed, especially since the error could be tied to a number of systems out of our direct control.

 

We are aware of the problem, but that's about all I can say right now, other than that I don't know of any plans to kill these servers; this is a bug / problem, not tied to retiring the old BSN or similar legacy content.

[Fernando Melo]

As Brian mentioned before, we're aware and have a task for this.  There's no plan to turn off DAO servers or anything like that, and once addressed this should go back to working as intended.

[Jesse Reid]

So the underlying servers that we connect to seem to be fixed now and we're in the process of confirming that all aspects are functioning the way they should be. As a few people have mentioned it doesn't seem to be working 100% yet so we're trying to find out why. Since this is all rather old code and tech it takes a lot longer than normal to fix problems.

[Jesse Reid]

You may need to play your characters again to get them to show up. I'm not sure the extent of what wasn't working, the game part of the system is out of our control, so it may not have been uploading characters during the period it was broken.

[Jesse Reid]

The BSN pages will eventually be put into read only like the other sections were when we launched the forums. For DAO this means the data will be frozen in time because of changes to the underlying database. For DA2 I believe the data will still show what you would see on the Keep but that may also be frozen at some point.

[Jesse Reid]

What will happen to the DLC authorisation servers? Are they also going to be turned off?

 

Totally different system and different team so I can't speak to that. If it does get shut off I believe the game would still load the DLC.

 

I just found my Wardens on the BSN. Somehow I have 3 player profiles for only one game. I have no idea why. The one I have linked here doesn't update anymore. But there are two others and one of them has my recent Wardens.

 

But the Keep will melt those profiles, right?

 

Same goes probable for people that have DA:O and/or DA2 for more than one plattform. Will It all be in the same place on the Keep?

 

The Keep has a different view of your heroes than the BSN does. It combines them across platforms unlike the BSN.

[Jesse Reid]

Actually grunwald131 has the played DA2 first persona problem. grunwald131 if you don't mind I can fix that for you because the syncing won't work until we do.

The Keep is going to be adding something to automatically do this but it hasn't been completed yet. We've had the Origin team run a script to fix a large number of people but it looks like you bought the game after that happened so you weren't included.

[Jesse Reid]

I'm getting them to run the script again soon. Maybe by the end of this week or early next week.

[Jesse Reid]

Hey guys, it is best to talk about syncing problems with the Keep in the Keep boards. I'm going to close this and direct everyone here:
http://forum.bioware...ck-suggestions/

It sounds like there are some misconceptions about what exactly is imported into DAI and there are more details on how it works in that section of the forum.