Dragon Age certainly isn't high fantasy. You can have your main character of the story gut a prisoner in DA:O to steal his key to a chest full of low-level gear that is laughable within ten minutes. You can have the option in DA2 to sell your friend into slavery for an amount of money that is similarly laughable. And the entire premise of the story is that demons and darkspawn are real forces that actively try and enslave and murder everyone in the world they can get their hands on... and they often succeed.
But can such actions really be considered dark? I mean sure they are horrible things to do but considering nobody is forcing you to do these things and that there is no real reason to do these things other than for the lol factor I can't imagine anyone would take these courses of action seriously, I mean you might as well start calling Fable "dark and mature" because it lets you side with Bandits and do naughty things like breaking peoples stuff even though they asked you very politely not to.
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Mature is also something I'd say is true. At least in the sense that the story elements given betray some of the darker natures of human emotion. This isn't Krull, where the hero is always good and works to save his one true love from the evil overlord. The hero must choose between weapons to combat an unspeakable evil, yet which also enslave souls in eternal servitude. It asks the player to accept or question established religion and its role in the world at large. It gives murder and assassination not just as plot points, but as considerations to be mulled over before taking actions.
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How so? In the way that it shows that sometimes people can be dicks? Ok sure the game allows the hero to do some not so nice things, so does Fable, but that being said there is nothing that says your character has to do these things and in most cases (if not all) the game clearly emphasises the "white knight" option as the best option, I mean sure you can murder the kid or you can get the mages to perform an exorcism and save everyone, sure you can kill the prisoner for his key (to get a crappy reward that is hardly worth it) or you can get him a meal from the guard standing right next to the god damn cage, of course if you do kill him nobody really seems to care anyway.
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But that's part of the rub, isn't it? For a video game to even be compared to the level of a television show, movie or even a novel is a huge accomplishment.
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I never compared it to the level of a television show, movie or even novel and would say it doesn't even come close to the level of quality, unless of course we are talking daytime soaps.
So it is a matter of perspective. Do you hold a series up to the highest possible standards, not taking into considerations the ramifications of gameplay and design factors, which allow for choices, variations and player freedom? Or do you look at what the writing accomplishes and judge it based on that, especially when comparing it the output of its peers in the industry?
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I am comparing the Dragon Age team's output to the output of their competition and have found it wanting, there may have been a time when Bioware could have been considered the best at what they do but that was due largely in part to their lack of competition, those times are over.