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Can't log into EA account on Xbox 360


1 réponse à ce sujet

#1
WolfBro87

WolfBro87
  • Members
  • 28 messages
I haven't been able to log into my EA account on Dragon Age on my xbox 360.  There is no problem with my connection, I can get on xbox live, chat with friends, etc.  I know that I have my account email and password correct but whenever I try to log in it says 'Please try again'.  This isn't because of incorrect information, because if I put in an incorrect password it brings up a different message.  It is really frustrating because since I cannot log in I cannot download any of the DLC. 

Also I tried to create a new account through the game, using an email address I've never used before.  The game told me the display name was already in use (though I only input my email address and a password).  However I did get an email at that email address saying I had created an EA master account.  I don't know if this is relavent but it seems like it might be related.

I have seen a few other people post this same problem in various place, and I have sent an email via the official help website (though I am currently having trouble with that site too), but I have seen no one offer solutions.  Has anyone figured this out? 

#2
Jason Leong

Jason Leong
  • BioWare Employees
  • 119 messages
The easiest way to confirm if the login information you are trying to use is valid would be to go to www.ea.com and attempt to sign in by clicking the 'Sign In' button located near the bottom portion of the webpage.