349 réponses à ce sujet

[crisdodds49]

Same here, game crashes just after loading a saved game,



Win 7

Intel 3.02

ATI 5870

6g ram

[Crowchild]

I also get random crashes... and I feel like specs would be useless as this thread spans an entire year... so good job fixing it thanks.

[Gorath Alpha]

Jean-Funk Van Damme wrote...

... I didn't even need to try this "solution", as I knew beforehand that the problem lies within the game itself and not in any hard-/software misconfiguration.

The real problem is: BioWare doesn't want to cure it.

We'll never know, at least as far as whatever version of the "problem" you have remains as generic as every one else's version recently.

It doesn't seem to me that I have ever responded to this thread at any point.  I seldom read any thread with a zero- content subject line, same as if the subject line is some kind of l33t variety. 

Looking at it today, running a quick scan upward, there is no way any of the more recent commenters have any idea that their symptoms are the same, let alone the causative factors.  Remember, we are gamers here, if you registered with EA for official support, we don't have access to your hardware and software system environment details, and yet we need the details if we are going to try to make suggestions. 

There's no guarantee that any of the gamers present here today has any helpful information; it's a weekend, and readers become sparse on holidays and weekends.  There's no guarantee we'd be any better at it in mid-week, when more of us drop in.  Remember, official help is EA's province, not this foruim's.  The Forum's name is somewhat deceptive. 

For us, when there are a few more present than now, you need to complete a problem report, as described in here:

social.bioware.com/forum/1/topic/58/index/2836375

Please don't bump it before mid-day Monday, when more of us have arrived, if you post anything this afternoon, Saturday, February 5th.  And don't just add a "bump" then, but rather, add additional information you think may be useful. 

Meanwhile, the game is well over a year old, just as this thread you are reading is.  Almost anything that could have happened in the game has happened by now, and been written about.  It isn't necessary to limit searching to the poor excuse that the forum itself offers.  Create a good serach criteria, better than merely "random crash" and then add the social forum's URL as a site: modifier to redirect Google, Yahoo, or whatever search engine is your favorite, back into here where we are. 

social.bioware.com/forum/1/topic/58/index/5600000

Incidentally, there is currently a preview version of a trouble shooting guide that will be posted in the DA2 Tech forum (PC Tech, yes) when there is one of those.  It will work fine with DAO, of course:  

social.bioware.com/forum/1/topic/58/index/5783187

Modifié par Gorath Alpha, 05 février 2011 - 09:20 .

[hiobTLI]

I see this here more as a thread to vent. It is simply frustrating to have your game crash at constant intervalls, especially considering the game was more stable before they 'patched' it to 1.04. That these problems have not been addressed yet makes me lose hope that they ever will.

[Gorath Alpha]

If the moderators and / or regular daily members in the forum were agreed, then the thread would be moved to the Off-Topic forum.  Either you plan to discuss the situation rationally, or else you should go to Off-Topic to howl at the moon in there.

As already noted, although I drop in here fairly often, I skip past a great deal of what I see, such as the dupes of the so-many times repeated same old stuff, and I don't try to comment about dlc, etc.  In this case, the subject line was far too generic, and over the past year, I didn't choose to try steering it in any particular direction.  Like everyone else, I was out running errands, trying to do some shopping, not reading the forum much today. 

For some reason, I happened to open the newest added comment at the end, and saw the direction it was taking then, which led to my own added comments above. 

Modifié par Gorath Alpha, 05 février 2011 - 11:07 .

[PretentiousCat]

Alright I've been having crashing issues, so I'll list as posted above the specs people need to see.





Game Version: DA:O UE v1.04

Retail or Digital: Digital - Steam

Processor Manufacturer: Intel

Processor Type: Core 2 Duo

Processor Core Speed: 3 GHz

Operating System / Service Pack: Vista Home Premium SP2

System RAM: 6 GBs

Direct3D APIs dated: DX9, can't find the version/date

Video Card Manufacturer: nVidia

Video Card Model: 9800GT

Video Card RAM: 512 MB

Video Card Driver Version: 266.58

Sound Card Manufacturer: RealTek High Definition Audio - No idea about anything else sound card related

Sound Card Model:

Sound Card Driver date:

Sound Card Driver Version:

DVD Type: DVD/RW

Hard Drive Type: SATA



Free Disk Space: 256 GB free

Located at : C:\\\\Program Files (x86)\\\\Steam\\\\steamapps\\\\common\\\\dragon age ultimate edition\\\\

Save files at : C:\\\\Users\\\\My Name\\\\Documents\\\\BioWare\\\\Dragon Age\\\\

Power Supply: 700W



Description: Game crashes with the report of "Dragon Age: Origins has stopped working." This can happen anywhere from 1 to 20+ times a day. First 2 days of playing no crashes at all with 5+ hours played each session.



" Problem Details



What? What is the nature problem that you’re seeing?:

The game crashes, no lag or any kind of give away that it's going to occur.





When? When does the problem occur? Every time you engage in a particular action or only

after so many hours of play?:

This occurs at any time. I have it happen from standing and doing nothing to intense combat.



Where? Where does the problem occur? Is the problem localized to a particular planet or does

it occur everywhere?:

It occurs everywhere other than the title screen.





Why? As much as possible, can you isolate the problem to a specific set of steps?

1. Playing game

2. Crash



I know that answer was turse but it's seriously that simple. I can simply just be standing in camp and the game will crash.

------------------------------------------------------------------

I'm hoping to see if someone in a similar situation had a reliable workaround or solution for these crashes.

[Gorath Alpha]

Tell us about your background programs and services loadup total: 

"How big did you say your Used Pagefile is?" 

social.bioware.com/forum/1/topic/58/index/5840412

[Funkjoker]

Gorath Alpha wrote...
We'll never know, at least as far as whatever version of the "problem" you have remains as generic as every one else's version recently.

So? Your "solution" is as generic as any other "problem description" you are criticising here. I suggest you going to OffTopic ranting about your inability to understand that patches 1.03 and 1.04 made the game unstable, no matter the hard-/ or software configuration! Comparison: Other games run perfectly fine on my rig and they do not crash anywhere, anywhen and anyhow ^.^
While I know that many users here are inexperienced computer users and do not know how to handle pc problems, this doesn't apply to everyone.

So we need a good 1.05 patch for fixing at least the crash issues [and other things]. If there'll be a patch after DA2 comes out?

Modifié par Jean-Funk Van Damme, 06 février 2011 - 01:28 .

[PretentiousCat]

Update on my crashes.



I read the reply about the page file which led me to realizing I should try a selective startup. I started up with 0 programs other than windows background processes. The crashes still happened frequently. So I tried setting the DAOrigins.exe to run in compatibility mode for Win XP sp2. This helped a lot. It reduced my crashing by about 80%.



However still figuring out the last 20% has been frustrating.



But, if you are crashing try doing what I did.

[Angband21]

Jean-Funk Van Damme wrote...

Gorath Alpha wrote...
We'll never know, at least as far as whatever version of the "problem" you have remains as generic as every one else's version recently.

So? Your "solution" is as generic as any other "problem description" you are criticising here. I suggest you going to OffTopic ranting about your inability to understand that patches 1.03 and 1.04 made the game unstable, no matter the hard-/ or software configuration! Comparison: Other games run perfectly fine on my rig and they do not crash anywhere, anywhen and anyhow ^.^
While I know that many users here are inexperienced computer users and do not know how to handle pc problems, this doesn't apply to everyone.

So we need a good 1.05 patch for fixing at least the crash issues [and other things]. If there'll be a patch after DA2 comes out?

Which is why my system ran  the game for over 5 hours yesterday morning/afternoon, and another 4 hours in the late evening without one CTD.  Haven't had a CTD since I reset my overclocked video back to default for the memory clock.
And as I have posted, my rig is not exactly bleeding edge, so I don't think it is the patch since I am running 1.04 with over 20 third party mods and all official DLC.
 
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Compaq dc5750 Small Form Factor
BIOS: Default System BIOS
Processor: AMD Athlon™ 64 X2 Dual Core Processor 3800+ (2 CPUs), ~2.0GHz
Memory: 4096MB RAM
Available OS Memory: 3070MB RAM
Page File: 922MB used, 8286MB available
Windows Dir: C:\\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

Card name: ATI Radeon HD 4300/4500 Series      
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x954F)
DAC type: Internal DAC(400MHz)
Device Key: Enum\\PCI\\VEN_1002&DEV_954F&SUBSYS_16181462&REV_00
Display Memory: 1785 MB
Dedicated Memory: 505 MB
Shared Memory: 1279 MB
Current Mode: 1024 x 768 (32 bit) (85Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: COMPAQ 7550
Monitor Id: CPQ1446
Native Mode: 1024 x 768(p) (84.997Hz)
Output Type: HD15
Driver Name: aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1063 (English)
Driver Version: 8.812.0.0
 
And I don't tone down the ingame video settings much either

So perhaps it is Operator Error?

[Angband21]

PretentiousCat wrote...

Update on my crashes.

I read the reply about the page file which led me to realizing I should try a selective startup. I started up with 0 programs other than windows background processes. The crashes still happened frequently. So I tried setting the DAOrigins.exe to run in compatibility mode for Win XP sp2. This helped a lot. It reduced my crashing by about 80%.

However still figuring out the last 20% has been frustrating.

But, if you are crashing try doing what I did.

Try www.blackviper.com for a good article and chart on how to trim the fat out of your Pagefile. If you can get it under 1000MB you shouldn't have much problem, at least, in my case, with a very minimal 4 year old system I have found that to be the case.
And that's without having to run in compatibility mode. Just ran about 12 hours yesterday without a crash. Even in the Silverite Mines and no loss of equipment bug showed up there either.  I am running 1.04 version of DA with all official DLC and over 20 3rd party mods.

[Dinkles]

Hey guys, just a quick heads up, I finally got that crazy dragon quest to work for myself, its like someone else said, just turn down all of your video settings, and it won't crash. Its not perfect, but for now, its something.

[zeller7]

I also had the total crash within 10 minutes upon launching the game - it means most likely it was
connected to memory leak. I have installed freeware version of Memory Improve Master and keep it running while playing. Since then (in Denerim now, and after having fights like Flemeth) there was not any crash (even with Catalyst driver over 9.anything version installed). I hope it helps to at least a few fellow players.
Oops, I forgot: the game is unpatched - read about patching caused more trouble than solution, so I skipped it.

Modifié par zeller7, 28 février 2011 - 01:59 .

[Moondoggie]

zeller7 wrote...

I also had the total crash within 10 minutes upon launching the game - it means most likely it was
connected to memory leak. I have installed freeware version of Memory Improve Master and keep it running while playing. Since then (in Denerim now, and after having fights like Flemeth) there was not any crash (even with Catalyst driver over 9.anything version installed). I hope it helps to at least a few fellow players.
Oops, I forgot: the game is unpatched - read about patching caused more trouble than solution, so I skipped it.

It was likely caused by using an unpatched game as opposed to memory leak.  People have thrown that word around a lot on here and most don't really understand what it means.

Anyway i have seen very few  reports of problems with patching up to 1.02 while some have reported problems since 1.04 i have yet to encounter any issues in my own testing with it running over areas where problems have been reported to see if i get the same glitch or crash. Yet to be the case.

Most crashes with DAO from what i have seen are to do with too much crap running in the background or with poor hardware.

[Syrellaris]

Experiencing random crashes myself.

I did not have this problem before as this is a pretty old installation. Until I patched to 1.04 recently and then downloaded some extra content like the golems and witch hunt.

You would think they would have fixed it by now.

Windows 7 btw

[RaenImrahl]

Syrellaris wrote...

Experiencing random crashes myself.

I did not have this problem before as this is a pretty old installation. Until I patched to 1.04 recently and then downloaded some extra content like the golems and witch hunt.

You would think they would have fixed it by now.

Windows 7 btw

Got any mods in the game?

[Syrellaris]

RaenImrahl wrote...

Syrellaris wrote...

Experiencing random crashes myself.

I did not have this problem before as this is a pretty old installation. Until I patched to 1.04 recently and then downloaded some extra content like the golems and witch hunt.

You would think they would have fixed it by now.

Windows 7 btw

Got any mods in the game?

None at all.

[Illthar]

Ok random crashes here to *sigh* My first playthru of DA:O was on win xp etc etc not a single crash. Reinstalled the game on my new hardware with the latest 1.4(?) patch and now it crashes randomly. REALLY annoying.

Hardware:
AMD 955 Black edition @ 3.2ghz
ATI Radeon 5850
4gig RAM
win 7 64bit

Playing with "stone golem" and awakening.
Turning down the graphics seems to help as ig got me into the chantry place in Lothering where I could'nt even enter the damn door befort turning gfx down...

Sigh, fix?

Modifié par Illthar, 28 février 2011 - 09:46 .

[RaenImrahl]

Illthar wrote...

Ok random crashes here to *sigh* My first playthru of DA:O was on win xp etc etc not a single crash. Reinstalled the game on my new hardware with the latest 1.4(?) patch and now it crashes randomly. REALLY annoying.

Hardware:
AMD 955 Black edition @ 3.2ghz
ATI Radeon 5850
4gig RAM
win 7 64bit

Playing with "stone golem" and awakening.
Turning down the graphics seems to help as ig got me into the chantry place in Lothering where I could'nt even enter the damn door befort turning gfx down...

Sigh, fix?

What graphics levels are you playing at?/  Seems to me if turning down the graphcis helps with performance... well... isn't that your answer?

[Illthar]

RaenImrahl wrote...

Illthar wrote...

Ok random crashes here to *sigh* My first playthru of DA:O was on win xp etc etc not a single crash. Reinstalled the game on my new hardware with the latest 1.4(?) patch and now it crashes randomly. REALLY annoying.

Hardware:
AMD 955 Black edition @ 3.2ghz
ATI Radeon 5850
4gig RAM
win 7 64bit

Playing with "stone golem" and awakening.
Turning down the graphics seems to help as ig got me into the chantry place in Lothering where I could'nt even enter the damn door befort turning gfx down...

Sigh, fix?

What graphics levels are you playing at?/  Seems to me if turning down the graphcis helps with performance... well... isn't that your answer?

Well... no not really. I play on the highest settings (ingame) and it just feels crappy to have to turn down the graphics (way low may I mention) when the purpose of getting new hardware was to be able to enjoy both beautiful visuals and storyline. The game crashed with the lowest settings once aswell, although much more frequently with higher settings.... No warnings, no bluescreens no lagging just crash.

Now I read that DA:O is'nt compatible with win 7 64bit wich really makes me a sad panda and since more and more people gets the 64 bit win 7 OP I really think they should look into this. 
I would be fine with the problem if the game was 7-10 yers old. Then those types of compability issues is ok but with a game this new? Nah, bad... very bad as I see it. Especially since it happens to so many people!

Modifié par Illthar, 01 mars 2011 - 09:28 .

[Illthar]

Alright, did some "googling"

So far I have been able to play thru 2 spots wich I previously crashed on with the highest graphics turned on without crashing. I don't have time to try it more today though since Im off to work.

What I did was to find the dragonage launcher located in program/x86/bioware and set the compability mode to "winXP service pack 3". So far so good. Let's see if it keeps on helping me tonight...

[pyrotechnoc]

Mines is also randomly
crashing. It seems to be happening when I try to enter the keep which is
strange. I know my computer is capable of happening I hope they post patch soon
its annoying.....

[pyrotechnoc]

pyrotechnoc wrote...

Mines is also randomly
crashing. It seems to be happening when I try to enter the keep which is
strange. I know my computer is capable of happening I hope they post patch soon
its annoying.....

Sorry Wrong Forum......

[Terashi88]

I just bought the game several hours ago, and all went smoothly until right before I meet flemeth (in lothering outskirts) in the very beginning of the game. My game froze up and ctd'd. I tried again, and got a BSOD instead. Kinda extreme, don't you think?

I'm running an Intel core Duo with 2.80 Ghz and 4 gigs of ram, with a 512mb graphics card. I'm capable of playing Dao, mass effect 2, and Crysis on maximum settings so it's not a computer problem. Please fix this Bioware! $59.99 really hurts when you have no job!

[Heat Guy S]

Ive been having random crashes as well. MOre often ever since I changed my hardware from AMD phenom x4 to i7980x. Most of the time it happens after I check inventory. I dont think it has to do with fairly old hardware. I also updated the game with the latest patches and still I get some ctashes once very hr or sometimes once every 15 minutes its kinda annoying when I dont save it before it does it.
System Specs:
Asus ROG Rampage III extreme
Intel i7980x
ATI 5970 (temps are always on 45-55 C)
Patriot Memory 8gb @ 1600hz
OCZ Vertex 120GB
WD 750GB HDD 7200rpm
Silverstone 1000W PSU

I dont know what else to do ...?...