66 réponses à ce sujet

[Trajan60]

Sometime soon?

[BeljoraDien]

Ostagar?

Ostagar!

[Treewise]

i would just like to get some news about RtO

[Trajan60]

No news is bad news.

[Kalledon]

BioWare Jedi: These aren't the DLCs you're looking for

Consumers: These aren't the DLCs we're looking for

BioWare Jedi: Move along

Cosumers: Move along

[Apophis2412]

Isn't one thread more than enough?

[jsoftcheck]

Honestly, I'm so disgusted with Bioware at this point for the lack of information about Ostagar that I'm just looking for a way to get my money back or get rid of these 400 worthless "Bioware points." Awakenings preorder: cancelled. ME2 preorder: cancelled. I'll wait for Bioshock 2 and pick that one up in a month via Goozex.



How about it guys? Are you willing to acknowledge this was a communications MFU of monumental proportions and refund our money (or at least give us some throwaway content to spend it on and cut our losses)? Or will you continue to circle the wagons, flip your customers the bird and maintain the wall of silence?

[Offkorn]

How about it guys? Are you willing to acknowledge this was a communications MFU of monumental proportions and refund our money (or at least give us some throwaway content to spend it on and cut our losses)? Or will you continue to circle the wagons, flip your customers the bird and maintain the wall of silence?

How is it Bioware's fault that you bought points for something that didn't exist?

Why would you even do that in the first place? There is no 'pre-order' bonus for add-ons.

[Abriael_CG]

Offkorn wrote...

How is it Bioware's fault that you bought points for something that didn't exist?

This kind of condescending comment is getting rather stale. When a representative of a company tells you a product is going to be released "later today". It's pretty much safe to assume that the products exists, and it's actually ready to be shipped. Ergo, the ones that were misled into buying the points are entirely justified.

[Bunzan Cardinal]

epic thread title .... got a chuckle just opening the forum

[Ekyri]

I am unsure what ME2 has to do with DAO DLC, what with them being different parts of the company and all

[jsoftcheck]

I bought the points the moment they announced it would be "released later today" for the PC. Yes, I know they retroactively withdrew that statement, but it doesn't change the fact that they told us the release was imminent. Nobody forced their hand on that one. Nobody at Xbox live pulled the trigger too early. That was Bioware, on this forum, and to this day they still haven't said a word about it or given us anything close to a sincere apology or explanation.



Believe me, I'll -never- make that mistake again, and I'm glad I'm only out the cost of 400 points. Bioware however, is losing my financial support for DA:O and the initial release of ME2. Depending on how that release goes, I'll consider paying for the ME2 expansions.

[Xtanto]

Is there any way for me to get a refund on the 400 points I purchased?

[jsoftcheck]

Ekyri wrote...

I am unsure what ME2 has to do with DAO DLC, what with them being different parts of the company and all

When Dev teams start putting their names on the side of the box I'll start caring about which team developed what game. So long as Bioware is developing both games (and putting its reputation on the line with both teams) I'll continue to treat it as one company. While the distinction may be lost on some, I assure you it is not with the Bioware PR guys. They understand that a communications debaucle for one game reflects poorly on the whole company. They know the average consumer doesn't distinguish between dev teams. They read "Bioware" and think "Bioware." 

I didn't take the near unprecedented step of preordering two titles because EA is distributing it. I preordered (and purchased every DLC for DA:O released to date) because Bioware had a rock solid reputation in my experience, built on amazing games like KotOR and Mass Effect. I buy less than five titles new per year, and three weeks ago, a Bioware pedigree was enough to move a game to the top of my "must buy" list. 

The way they've handled communications for Ostagar has burned through nearly all of that good will. My sincere hope is that if ME2 sells under expectations, the Bioware higher ups consider why and make the decision to get their house in order. 

[Abriael_CG]

Actually I'm pretty sure EA is the entity that has the very least to do with this debacle. If any, EA is normally interested in getting things out earlier.



Bioware in itself hasn't been exactly "rock solid" with DLC's in the past.

[Offkorn]

Abriael_CG wrote...

When a representative of a company tells you a product is going to be released "later today". It's pretty much safe to assume that the products exists, and it's actually ready to be shipped. Ergo, the ones that were misled into buying the points are entirely justified.

Safe to assume? Really? Ever hear of Mysteries of Westgate? Vandal Hearts 3 perhaps?

It is never safe to assume that a given ETA is 100% accurate. You should never, ever pay for something that is not yet available (unless you get a bonus for doing so).

Anyone who buys something that's effectively vaporware at the time of purchase deserves precisely what they get. They (pointlessly) gambled on an ETA being accurate and lost.

[Star]

Lots of us would like to return to Ostagar but this type of thread doesn't do anything to speed it up. Yeah, communications have been messed up. That's life. There are lots of circumstances that just get out of control. Seems to me Bioware is trying hard to get them back under control and they've said several times that because of the mess ups they aren't going to say anything until they really have something to say. So no communication seems to mean they don't have anything to say. I'm willing to wait and not worry about it but take the time to do other things with my life. I just can't see why this is so important.

[Slezay]

Abriael_CG wrote...

Actually I'm pretty sure EA is the entity that has the very least to do with this debacle.

this

[BGGBBG]

On second thought, let's not go there. It tis a silly place.

[Rolenka]

My 400 Bioware points. Let me show you them.

[Abriael_CG]

Offkorn wrote...
Safe to assume? Really? Ever hear of Mysteries of Westgate? Vandal Hearts 3 perhaps?
It is never safe to assume that a given ETA is 100% accurate. You should never, ever pay for something that is not yet available (unless you get a bonus for doing so).
Anyone who buys something that's effectively vaporware at the time of purchase deserves precisely what they get. They (pointlessly) gambled on an ETA being accurate and lost.

Bla bla bla, condescending bla bla bla.


Actually, I bought Mysteries of westgate at retail much after it's release, and no, i never heard of Vandal Hearts 3. I don't think a customer has the responsibility to be knowledgeable about every single distribution debacle of the latest 10 years.

Sorry, but when a developer gives such a close ETA, the responsibility for anyone putting their hand on their credit card lays on them. It's that simple. There's no excuse for bioware here, and the ones that bought the points are entirely justified. At least that's what simple logic tells.

Star58 wrote...

Lots of us would like to return to
Ostagar but this type of thread doesn't do anything to speed it up.
Yeah, communications have been messed up. That's life. There are lots
of circumstances that just get out of control. Seems to me Bioware is
trying hard to get them back under control and they've said several
times that because of the mess ups they aren't going to say anything
until they really have something to say. So no communication seems to
mean they don't have anything to say. I'm willing to wait and not worry
about it but take the time to do other things with my life. I just
can't see why this is so important.

Sorry but no. They would have a LOT to say if they'd be willing to. Unless you assume that a developer is completely clueless about the status of their own product, and about their road map and schedule to get it released.

So yeah, if they're silent is because they want to be, not because they have to.
And this is exactly the problem.

Edit: My bad though they DID post some information (buried, for some reason, in the xbox 360 technical support forim):

Victor Wachter wrote...

Play it and enjoy it if you purchased it. As Sidney said, the issue is the title update, and not RtO. It works fine.

But try not to lord it over the other Xbox players and PC/PS3 players. They'll resent you for it

So, if it "works fine" why are we not playing it?

Modifié par Abriael_CG, 22 janvier 2010 - 03:42 .

[Maufurtado]

Annoying.

[DoctorPringles]

Maufurtado wrote...

Annoying.

This.


Also, there's a thread about this already. Read it, post in it, stop opening new ones.

By the way, the original and, thus far, still true release date is the end of this month.

[Abriael_CG]

DoctorPringles wrote...
Also, there's a thread about this already. Read it, post in it, stop opening new ones.

is there? I see only a thread on the 360 issues.

By the way, the original and, thus far, still true release date is the end of this month.

I didn't know that the end of January was "holidays season"

[velociraptorclitthrust]

DoctorPringles wrote...

By the way, the original and, thus far, still true release date is the end of this month.

Utterly deceptive twaddle speak says I!