I like Cullen's new look personally. I think he looks a little more mature than the previous games. Scars would be inevitable and it kinda gives him a more grizzled vibe for the maturer look. The man has been through a lot, why not I say. I personally find it a little immersion breaking when a character has seen so much battle over time and just completely lacks any scars.
But yea, I'm not sure if that's a scar or just really bad pixelation from the photo...
Yeah, I think it's hard to see anything that small. The resolution is shot since it's been blown up and sharpened, which is why his eyes don't point in the same direction anymore.
Please, Bioware! A clearer picture? Please?? alms... alms for the poor Cullenites!