Mmhm! I know the Devs said that they listened to all of us fans, but did they really? Will DA4 be the best game in the series or will we be forever chasing a magical unicorn in the form of a video game? If one thing Bioware excels at is their story/character development. That is what made people fall in love with their games, why are they seemingly moving away from what made them great. I don't want another Skyrim, I don't want another Oblivion...I want an amazing narrative with great characters. We have seen Bioware deliver those things before...why are they stopping now?
I worry about it a bit too; story-based games with a lot of voiced interactions between PCs and NPCs are expensive to produce, not only in animation and writing, but also the voice actors (none of which can be handed over to someone in-house, so they have the extra expense of the hiring process and the cost of the actors, plus the sound engineering, etc.) Having to write and voice so many variations of responses (and even then, there are holes in your choices that we've all seen) also eats up a lot of word and VA budget.
So it's probably tempting to move toward a big open world that can just have new content inserted from time to time with much less story. I think why some of Cullen's story feels a bit short changed is they were trying to involve him in too many things, either story or personal (templars, mages, PTSD, lyrium withdrawal, red lyrium, etc.) for the word budget. I honestly think Cullen being at the place he is right now makes sense given the duration of DA2 and the time elapsed between the end of DA2 and the explosion at the Temple. The problem is we just don't hear how or why he made some of those decisions so it feels like there are holes.