1242 réponses à ce sujet

[Ingrimm22]

Archmage Silvery wrote...
 I had to make an effort to phrase this sentence this politely.

quite understandable.

[Archmage Silvery]

Ingrimm22 wrote...

Archmage Silvery wrote...
 I had to make an effort to phrase this sentence this politely.

quite understandable.

Indeed. You just notched the 750th post in this thread by the way, congratulations.

To any BioWarians reading this thread: If you can't say anything on this matter, lock the thread. Seriously, that way you don't have to say anything. Call it spamming if you need a reason.

[MelficeSilesius]

I am looking for something in Dutch consumer-rights that can help us force EA or Bioware to at least ACKNOWLEDGE our concerns, but honestly... I'm having very little luck.

There's one bit, namely:

Hoe snel krijgt u het product?

"How fast will I receive the product."
But it's not really all that appropriate, since we'd have to knock on the door of the shops, and since they're at least trying...

EDIT: We could always try the hook that we're investors in the company, and that we have a right for information regarding any delays concerning products, but that one's even less likely to be believed.

Modifié par MelficeSilesius, 27 janvier 2010 - 04:45 .

[Archmage Silvery]

MelficeSilesius wrote...

I am looking for something in Dutch consumer-rights that can help us force EA or Bioware to at least ACKNOWLEDGE our concerns, but honestly... I'm having very little luck.

There's one bit, namely:

Hoe snel krijgt u het product?

"How fast will I receive the product."
But it's not really all that appropriate, since we'd have to knock on the door of the shops, and since they're at least trying...

EDIT: We could always try the hook that we're investors in the company, and that we have a right for information regarding any delays concerning products, but that one's even less likely to be believed.

Like Microsoft, EA will also ignore all the European Union legislation until it will be fined for breaking it... some day, for some other fumble.

[Masterchef601]

Can anyone confirm being able to put the text and audio in English for the CE in Spain? Please?

[Archmage Silvery]

No idea, google came up with inconclusive results.

[Disker]

Okay iam good my order has been send today i got the email around 5,o'Clock (however you sai that in english ) But the strange thing is if its send today will i get it today? i hope so but else i will certainly get it tomorrow.

I live in holland and orderd my copy of the mass effect 2 xbox360 version on Free Record Shop.

Iam still pissed for the other country's that got delayed and get no official response, iam even feeling guilty that iam getting mine.

Wish you all the best of luck and i will certainly follow this topic!!!!

And Archmage Silvery thanks for the updates link etc etc you are a great addition to this forum

Modifié par Disker, 27 janvier 2010 - 05:43 .

[Gocad]

hannibal555 wrote...

Gocad wrote...
Also, I wouldn't mind if the CE wasn't available at the retail stores. 
 

...and why is it? Are you affiliated in some way with amazon? ^^

Nah, I would just made me feel better about spending some extra cash here for the CE 

Btw, my PC CE is now officially underway. Just in case anybody wants to know that.

[swk0t0rfan]

I can also confirm 100% for dealy in Denmark too, been to Gamestop today, they said around 4th next month...Good thing I've pre-ordered from Game, and should supposedly get one CE on release date though...



Btw, I just need to share that for my utmost amazement, I dare to say that the CE in Bulgaria HAS to be the cheapest in all of Europe, lol...The numbers were extremely limited though, and they were gone in a matter of hours...

[Montana]

Colonist Sole Survivor wrote...

Tony77A wrote...

700 posts, this is the 6th biggest thread active in the last 48 hours, and that counting two announcement threads.

Still no reply....

Link about this thread.
http://playstation.p...layed-in-europe

Lol, other sites noticed this thread four days ago and BioWare did not?
How funny is that?


Reports are coming in from gamers in Finland, Sweden, Denmark, Poland, The Czech Republic, Slovakia, Hungary, Romania, Italy and Spain from the stores they pre-ordered their Mass Effect 2: Collectors Edition’s from, saying they will be delayed for over a week!!

The Mass Effect 2 forums on the BioWare social network are overflowing with these reports and one concerned gamer has managed to put all the information together into one post that you can view here.

And as you can see here, GameStop Spain is not shipping the game until the 4th of February. The same goes for Swedish retailer Webhallen.

There has been no official word from BioWare, as this seems to be a packaging and distribution problem . . . but obviously European gamers are not satisfied.

I believe one European gamer said it best when he said:
    “I don’t care who’s fault it is, if it’s a shipping/printing/localization problem, I don’t want an excuse or to hear you say you’re sorry, I just want answers…”

Hey!
They quoted me! :happy:
(last 2 lines)

Modifié par Tony77A, 27 janvier 2010 - 05:57 .

[MelficeSilesius]

Man, we've got two celebrities now!



Also, I posted in the "Known Issues" thread.

Naturally I got ignored.

[Blodkjeft666]

Well, today another game that I ordered over a month ago finally arrived (goddamn those slow-ass Norwegian custom agents!), so now I at least have Borderlands to mess around with until ME2 deigns to get here.

edit:  Also, congratulations all around for our two new internet celebrities!  :happy:

Modifié par Blodkjeft666, 27 janvier 2010 - 06:11 .

[Gocad]

How come that some people here seem to be unable to understand that delivery issues in Europe have nothing to do with Bioware?

So quit whining here. If you're so upset, start an online petition to EA....that might help more (j/k)

[Spaghetti_Ninja]

Disker wrote...

Okay iam good my order has been send today i got the email around 5,o'Clock (however you sai that in english ) But the strange thing is if its send today will i get it today? i hope so but else i will certainly get it tomorrow.

I live in holland and orderd my copy of the mass effect 2 xbox360 version on Free Record Shop.

That's good news, I hope FRS will send mine soon as well then. I must be one of the first people who actually ordered it, back in December.

[MelficeSilesius]

Gocad wrote...

How come that some people here seem to be unable to understand that delivery issues in Europe have nothing to do with Bioware?

So quit whining here. If you're so upset, start an online petition to EA....that might help more (j/k)

It may not be BioWare's fault.
No, let me put it different:

It's not BioWare's fault. However, as we all know, EA sucks ass (if you'll forgive my French) when it comes to satisfactionary customer support (which is against regulations in Europe, might I add. We are entitled to answers, as far as I know.).

Since BioWare is closest to EA, they could inform us instead.
At the very least acknowledge that there is a problem.
Right now, I'm wondering if their releasing Mass Effect 2's Collector's Edition in Europe wasn't a fluke. Something that wasn't supposed to happen, because right now we're being ignored.

[AltmanZA]

We'll be getting our CE's only on Friday late here in South Africa but at least some shops have confirmed that we'll be able to pick ours up late afternoon.Unfortunately some people are going to have to wait till Saturday and others Monday or Tuesday even.



I'm also glad to see the EU CE does get the steelbook DVD case after I read that EU copies won't be including it.



PHEW!

[Montana]

Gocad wrote...

How come that some people here seem to be unable to understand that delivery issues in Europe have nothing to do with Bioware?

So quit whining here. If you're so upset, start an online petition to EA....that might help more (j/k)

I think most of us are aware that this delay has nothing to do with Bioware.
I've (and probably many others) sent emails to EA Sweden with no reply. EA Sweden doen't have a forum, so i can't vent there and EA UK has more or less said that since the CE will be on time there they don't care....

BioWare obviously doesn't mind that we talk about it here (or they would have locked it), if you don't like it, dont read it.

I've personally given up on getting an answer, i'm just here to get "support" from others in my situation.

[nemods87]

Just hoping my Digital Deluxe Edition will unlock for me at midnight when its the 28th, should be the day for it here i Denmark

[BjorntjuNL]

Spaghetti_Ninja wrote...

Disker wrote...

Okay iam good my order has been send today i got the email around 5,o'Clock (however you sai that in english ) But the strange thing is if its send today will i get it today? i hope so but else i will certainly get it tomorrow.

I live in holland and orderd my copy of the mass effect 2 xbox360 version on Free Record Shop.

That's good news, I hope FRS will send mine soon as well then. I must be one of the first people who actually ordered it, back in December.

Yeah... Mine still hasen't been sent yet! Goddammit. I ordered the CE the day after it was on the site... I really hope i will get an e-mail later today.

[Archmage Silvery]

Gocad wrote...

How come that some people here seem to be unable to understand that delivery issues in Europe have nothing to do with Bioware?

So quit whining here. If you're so upset, start an online petition to EA....that might help more (j/k)

In all seriousness, I can't even get a reply from EA Finland, and the only reply I've had from EA UK was the time they confirmed that UK doesn't have a delay.

I agree with you on the BioWare bashing though, it's completely uncalled for. I've stated in all my posts regarding the companies that I place the blame on EA, the publisher, not BioWare, the developer. I can't control what people post though, so some will say what they do... don't generalize too much though, and think that this thread is only here for so called "whining". This is a valid concern, and as paying customers we (the thread posters) feel we are entitled to an honest answer.

Modifié par Archmage Silvery, 27 janvier 2010 - 06:29 .

[Blodkjeft666]

Relax, I think Gocad was joking (notice the (j/k), i.e. "just kidding", at the end there).  At least that's how I chose to read it.

Modifié par Blodkjeft666, 27 janvier 2010 - 06:29 .

[Archmage Silvery]

Blodkjeft666 wrote...

Relax, I think Gocad was joking (notice the (j/k), i.e. "just kidding", at the end there).  At least that's how I chose to read it.

I think that j/k remark is in reference to the "online petition" part. We all know those don't affect companies the size of EA.

[Archmage Silvery]

I wonder if we'll ever actually hear an explanation. Or will we just get our CEs late and that'll be that? Eventually people will just forget it and nobody answers for anything.

[Gocad]

Archmage Silvery wrote...

Gocad wrote...

So quit whining here. If you're so upset, start an online petition to EA....that might help more (j/k)

In all seriousness, I can't even get a reply from EA Finland, and the only reply I've had from EA UK was the time they confirmed that UK doesn't have a delay. And you suggest an online petition? If you think it will help, can you give me one example of an online petition having an effect on a company the size of EA?[...]

The (j/k = just kidding) was meant to say I know exactly that online petitions won't change anything. 

[Archmage Silvery]

Gocad wrote...

Archmage Silvery wrote...

Gocad wrote...

So quit whining here. If you're so upset, start an online petition to EA....that might help more (j/k)

In all seriousness, I can't even get a reply from EA Finland, and the only reply I've had from EA UK was the time they confirmed that UK doesn't have a delay. And you suggest an online petition? If you think it will help, can you give me one example of an online petition having an effect on a company the size of EA?[...]

The (j/k = just kidding) was meant to say I know exactly that online petitions won't change anything. 

Yeah, I just got that. Look 2 posts up-

Edited original post for effect.