6 réponses à ce sujet

[Googleness]

So some weird issue.

 

Yesterday I tried to activate all my games under Origin in order to get the sync into the forum like stated in the profile page:

 

 

 

Any Dragon Age and Mass Effect game titles that you own and have played online while signed in to Origin will appear here. The games you have associated with your account affect certain sub-forums you can post in such as the Dragon Age or Mass Effect game-owner boards.

The data is refreshed automatically every 180 minutes.

• +  Dragon Age 2
• +  Dragon Age: Origins
• +  Mass Effect
• +  Mass Effect 2
• +  Mass Effect 3

 

But after 12 hours it seems it didn't worked so I did it manually and through Profile settings I've injected the link to my 3 profiles online.

 

* N7HQ for Mass Effect 3 works great.

* Dragon Age II profile works ok showed achievement and new character in like few moments.

 

Dragon Age Origins (Ultimate Edition via Origin client) makes me some trouble.

 

First it didn't updated anything at all. So I thought I had some bug or something... Triple check ports\firewall\setting and such.

Then I read online I need patch 1.05 (check updated the game via origin and also ran the beta version of the diagnostic tool).

Still problem persisted. So I went back into the game and got an achievement from learning a skill via a book, To my surprise the achievement updated instantly on my online profile but no character or screenshots were uploaded :x

 

So I've hit the "Profile Diagnostic" button for my origins profile and got this message:

 

 

 

 Unable to connect to the online storage server.

 

And Goggling for this problem netted me some threads about DLC authentication problems, which are not the topic here at all as my game works perfectly it's my Online profile which fakes.

 

At any rate I'll really appreciate this as I really wanted to make some play-through while getting all my achievements and characters updated online while I play like in my Mass Effect 3 profile.

 

Cheers

 

Edit:

talked with EA chat support >

 

 

You are now ready to chat with Anant.

AnantThanks for contacting EA Customer Experience, my name is Anant. How may I assist you today?

youHello

youI'm having some trouble with my dragon age origins online profile, I've opened a thread on the forums with links and all the details. you can see it here: http://forum.bioware...e-not-updating/

AnantHello.

AnantSorry for the delay.

youno problem

AnantBefore we proceed, could you please provide your name and email address, so that I can update in my database?

youmy name is : Heisenberg!

AnantNice to meet you, Heisenberg!. Thanks for the email.

AnantCould you please share the exact issue that you are facing?

youas I've said I got in this thread the full issue + images for your convenience. I'm having some trouble with my dragon age origins online profile, I've opened a thread on the forums with links and all the details. you can see it here: http://forum.bioware...e-not-updating/

AnantThanks for the information.

AnantCould you please allow me a minute to check it out for you?

youof course take your time

AnantThanks for your patience.

AnantThanks for your patience. 
\

AnantNow you need not to worry anymore, I am going to escalate your case to our Specialist team , They will handle this case and will contact you back through email , So please keep checking your email.

youyou will forward them the link to my thread with the details?

AnantThey will investigate it and will resolve your issue.

youwhat is the expected time for their answer? 7? 14 days?

AnantI wish I could offer a time frame here. Honestly, we cannot estimate the exact time. I assure that our Studios would not make you wait longer.

youalright, one last thing...

AnantSure, please go ahead.

youI read somewhere online that this issue caused due to an online persona made first with Dragon Age 2 which is to long for origins to recognise and then a new persona for dragon age origins needs to be created.

youhere : http://answers.ea.co...p/200742/page/2

youcheck the reply highleted in green

AnantYes, it is correct.

youis it something you'll be able to fix or it's still requiring an escalation?

AnantYes, it needs to get escalated.

youalright then I'll wait for response in my email. thank you for your time!

AnantYou are most welcome.

AnantIt was nice assisting you.

 

 

if I'll start playing origins will it get updated online once they'll fix it?

[s17tabris]

They're aware of the problem but still haven't fixed it. The profiles stopped updating (except for the achievements) around February or March, if I remember correctly.

And check out this thread:
http://forum.bioware...rs-not-working/

[waltzingandy]

Still doens't work (Or at least it doesn't for me...). I got my achievements updated but nothing else...I tried creating a new QAO charcater from scrtach and that didn't make it in either.

 

Does anybody know if this going to be fixed before Inquisition? WIll be really annoying if the Keep can't pull this informaiton in:(

[Kantr]

It's likely they will not fix it.
 
Importing into the keep, all you will get is the picture, name and origin. No worldstate stuff, you will have to do that all again

Syncing of achievements and heroes does not need the save on your local machine. Allowing you to change between Xbox 360 / PS3 / PC / PS4 / Xbox One between Dragon Games is one of the major reasons we are doing the Keep the way we are.

It also seems that some people think we are syncing savegame data for your heroes, based on the videos; there's not been any change for that since the most recent FAQ, and we still don't have any direct importing of savegame plot data. You'll have to customize your world state whether your heroes are imported or not, unless you are happy with whatever the default is. What you can do is select which hero is in your world state, vs. the world state for your hero.

This is generally correct. having your gamertags linked and characters showing on the BSN will help if you want to be able to select "your" hero, including their class and portrait, as well as being able to see all of the achievements and other unlocks you have earned. Whether your hero exists in the Keep or not does not directly affect how your world state is populated - that is all done by choices you make in the Keep, starting on first login.

[Leliana]

This is such bs, at least now I know I'm not the only one with this issue. Knowing EA this is gonna be thrown in the trash bin and never fixed.

[Googleness]

the new keep site works great.

[Kantr]

Its a fault with the game files downloaded from origin