32 réponses à ce sujet

[lil yonce]

Moderation on this forum has never been of good quality, and certainly its gone downhill with the introduction of BioMods 1-5. I hope you receive a substantial response from someone on the Bioware team, and an apology foremost. Its at least good to know that other forumites stepped in where the developer response was lacking in this situation to support you.

[Reznore57]

Well...I'm not sure what happened.So I can't comment on your particular case.

But I've noticed some strange trend in some Companion fan thread , sometimes people who have a negative opinion about something are well...

Welcomed with something as cold as the North pole.

 

Lately I've seen a moderator offering to made a special thread about a character where people could express their non positive opinions outside of the main thread.

Just to keep the peace.

I'm against that.

 

As long as people are polite , they should be able to express a negative opinion.

Althought in your case , it seems you were "attacking" a forum member.I'll be honest , I think it's better to PM the person you have a problem with and talk about it.

(And I think you should  take off the names of the people involved in your quote.)

 

Anyway I like companions threads but I think they should be moderated a bit more .Just to keep users from getting into some strange "gang " mentality where they feel they can dictate who's welcomed and who's not.

[spirosz]

I hate the idea that you're not allowed to express your displeasure about a character in a "fan" thread, you should be able to discuss any character's flaws with just as much respect as someone who praises that individual character as well.  I've seen it happen before as well, but the difference between the two is how constructive you are with your assessment of the character, but... knowing a lot of folks - they'd be pissed regardless if you give a healthy discussion outside of "I just hate "x" for no reason".  You get the questions like "why are you in this thread if you don't like "x"..."  Well, it's good to give a different perspective, no?  Or should we just post artwork every other post and spam hearts all day?  

[spirosz]

Also, in relation to the moderation... it tends to be a hit or miss and I've noticed certain users get "special" attention, but I won't mention anything here.  Just my perspective since being here for a while.  

[Reznore57]

Thanks for your suggestion to remove the names- I considered it and left it, but have edited them out now.

 

It's a long story to really try to explain, but I will quickly say that I was not attacking a forum member. A certain member of the group had been banned for a few days for posting a picture that was graphic and inappropriate. That user then made a "fake" account so they could continue to post. I told that member they should follow the rules of the thread and that making more accounts after they had been banned would only get them banned longer and their best bet would be to take the 3 day ban and learn from his mistake. I'm only assuming this user didn't like my saying so.

 

It's not exactly the point, though. Just details. Only another incident that I hoped would demonstrate that there needs to be a change to the way concerns about moderation are handled which I think is a legitimate one.

 

So I understood everything wrong?I'd like to say it doesn't happen often!

Thing is I think the moderator deleted the post talking about it , just to stop things from getting worse.

The person who send you the bully message will then be bullied back by other posters who will write him/her the same thing just with different names.

 

I understand why you're upset though , it's never fun to get this kind of message out of nowhere.

But I'm not sure what a moderator can do , except banning or giving warning points to the user who send you this message.

[Reznore57]

Totally! I get that there isn't really always much a moderator can do, and that's okay. What I would like though is if I bring a concern to moderation the least they could do is shoot a quick message my way, touching base with me and if I'm wrong, tell me why. If nothing can be done, tell me. It doesn't have to be time consuming or long winded, just a few words to let me know I'm being taken seriously.

I also see the use of keeping things private and I'll admit I'm not the best at keeping my thoughts to myself. In this, however, I have tried on multiple occasions to bring concerns I have to several different people privately on many different occasions. I have only heard back twice and it was never followed through with.

 

Oh the mod didn't message you back?

It's a bit strange.I'll admit.

About keeping your thoughts to yourself well I think in this situation I would feel the need to talk about it too...

I know when people are mean to me , I always feel a bit alone suddenly and like to talk with friends just to feel better.

[ChachiBobinks]

Not to play the devil's advocate or anything, since I think open communication is always a good idea, but have you considered the amount of work it would take for them to have discussions on each and every detail when a mod feels the need to step in? Because if you deserve an open forum and the ability to discuss/defend your actions, so does every Sally and Todd who want to post up inappropriate pictures in the bronies thread. You can't make a policy like that without opening it up to everyone.

 

We see, what, two or three mod involvements a month? Or a week, depending on how many threads you visit? And there are hundreds of threads. Possibly hundreds of complaints at any given time, in addition to the mods needing to do general monitoring for things people might not think to report. I'm sure they're quite busy (evidence found in how long it takes them to respond to anything) and what you're suggesting would increase their workflow.

 

If you ever have any free time, you should go to google and search "The Real Story Behind Facebook Moderation and Your Petty Reports." It's about FB, obviously, but I'm sure the reports the mods get here are of the same line of thought. That is the kind of stuff they spend all of their time doing. I can't say I honestly expect them to drop all of the important stuff they're doing to attend Moderation Court with anyone who thinks they shouldn't get a warning point for inappropriate behavior or (better yet) just being a jerk.

[ChachiBobinks]

Absolutely! Maybe a mod shouldn't have to respond to every little thing. But I believe when I try multiple times to contact multiple people about an issue I should expect someone to respond.

Maybe what they need more than anything is to post up some sort of reasonable expectation of when someone should be able to hear back from them. When we email our bank or technical support for an outside company, we get some sort of automatic reply informing us that we are to give them 24 hours, or one week, or whatever, right? If we knew what to expect, and they had a public standard to maintain, people might be happier all around.

Personally, this is why I wish they'd allow a squad of volunteers to asssist. I would think that peer review would help things on all levels. Maybe that's just me, though.

[ChachiBobinks]

Take this from a guy who would constantly get into arguments and had constant back and forths with two moderators on this site.
 
The mods on here are people too. They have certain personality traits and beliefs. They have been tasked with doing a job, and handling in fighting between two people or groups of people isn't part of their job. Their job is to insure that things don't get out of hand on the public forum. Bearing this in mind, getting worked up and allowing people to get a reaction out of you is only going to give you the status of a trouble maker in their eyes. You may just be defending yourself or the thing you like, but responding to the negativity only feeds it. This is why I don't go into threads about things I disagree with any more. Even if I am respectful, someone will take what I said the wrong way or I will take a reply made to me the wrong way. I simply know that about myself. It's been about a year and a half since a mod told me that the next ban I would get would be a permaban, and I'm still here mainly because I mellowed out and avoided situations I knew would get me into trouble. Sometimes simply reading something that annoys you and letting it go is the best thing to do.
 
The forum and mods won't change for you. You have to do that yourself. If you enjoy being here, then you need to know what gets you into trouble, and you need to avoid doing that. I did this, and my time on this site has been much better because of it. Before that warning (this was during the social era), I talked to no one, and I made no friends. After I decided to change my outlook, I met a lot of cool people on here. I don't know if your situation is anything like mine, but that's my valuable input.

Well said!

[lil yonce]

I've never been in trouble with the mods and still I think their moderation is generally poor. But it looks like the OP's issue has been resolved satisfactorily.

[Sundance31us]

If I report someone is the person who is being reported made aware of who reported them and what the report said?

 

Just out of curiosity.

 

If I had to guess I'd say no.

[Sundance31us]

Letting someone know who reported them could cause animosity and reprisals…better not to go there.

[spirosz]

Take this from a guy who would constantly get into arguments and had constant back and forths with two moderators on this site.

 

The mods on here are people too. They have certain personality traits and beliefs. They have been tasked with doing a job, and handling in fighting between two people or groups of people isn't part of their job. Their job is to insure that things don't get out of hand on the public forum. Bearing this in mind, getting worked up and allowing people to get a reaction out of you is only going to give you the status of a trouble maker in their eyes. You may just be defending yourself or the thing you like, but responding to the negativity only feeds it. This is why I don't go into threads about things I disagree with any more. Even if I am respectful, someone will take what I said the wrong way or I will take a reply made to me the wrong way. I simply know that about myself. It's been about a year and a half since a mod told me that the next ban I would get would be a permaban, and I'm still here mainly because I mellowed out and avoided situations I knew would get me into trouble. Sometimes simply reading something that annoys you and letting it go is the best thing to do.

 

The forum and mods won't change for you. You have to do that yourself. If you enjoy being here, then you need to know what gets you into trouble, and you need to avoid doing that. I did this, and my time on this site has been much better because of it. Before that warning (this was during the social era), I talked to no one, and I made no friends. After I decided to change my outlook, I met a lot of cool people on here. I don't know if your situation is anything like mine, but that's my valuable input.

 

My Hanar-Canyar-Don'tcareyah!  

 

Word though... but to be fair, if they see your post in under a respectable tone - they should respect that.  

[Allan Schumacher]

I have had my concerns addressed and they have been taken care of.

 

If I report someone is the person who is being reported made aware of who reported them and what the report said?

 

Just out of curiosity.

 

They are not.

 

 

Letting someone know who reported them could cause animosity and reprisals…better not to go there.

 

I discourage people from publicly announcing reports (and ignores) because it tends to just be an escalating thing, and comes across as a bit of a "power play/last word" type of comment.  It's not really necessary IMO.

 

 

 

 

My Hanar-Canyar-Don'tcareyah!  

 

Word though... but to be fair, if they see your post in under a respectable tone - they should respect that.  

 

Keep in mind that we're not great at reflecting our own tone (which we almost always perceive as being reasonable).  Royal we here, myself included.  But people like to bring in a lot of past baggage against poster's they don't get along with.  This stuff frustrates me.

 

I've been accused of being biased by both sides of a protracted feud because I didn't just outright ban the people that the others hated, when I was of the opinion that both sides typically acted in a virtually identical manner (and tried to punish in a similar way as a result).  Neither side ever felt what they were doing was worth the reaction I was doing, while I was clearly letting the other side get away with much, much worse.  It's important to note that people typically have no visibility on actions that a moderator makes on anyone but themselves.

 

My perspective on helping out with moderating

 

 

You may just be defending yourself or the thing you like, but responding to the negativity only feeds it. This is why I don't go into threads about things I disagree with any more.

 

For better or worse a lot of times I have additional context because I participate in the forums.  I can see "borderline stuff" from other areas of a thread that supplements my perspective if I come across posts that have been reported or that I think have escalated too far.  I do try to read the threads and determine the context, and will say that I am more lenient towards people that appear to be attacked and are responding defensively.  If I'm just coming across a general report in a forum I don't regularly visit, however, sometimes context is difficult (I usually don't do anything about those as I do have the advantage of moderation not being my actual nor a requirement of me).  When filling out a report, I do encourage people to give thorough explanations when possible to help frame the situation.  The board tags still work properly so you can quote additional text and the like if you feel it's necessary.

 

 

Lately I've seen a moderator offering to made a special thread about a character where people could express their non positive opinions outside of the main thread.

 

If you're referring to me bringing this up in Cole's thread, my goal was to absolutely NOT do this.  I was trying to establish that discussion about the character, even negative, would still be welcomed.  The request as made to me because they were afraid of being attacked, meaning on some level there's an unwelcoming perspective in other ways that their shouldn't be.

[Reznore57]

 

If you're referring to me bringing this up in Cole's thread, my goal was to absolutely NOT do this.  I was trying to establish that discussion about the character, even negative, would still be welcomed.  The request as made to me because they were afraid of being attacked, meaning on some level there's an unwelcoming perspective in other ways that their shouldn't be.

 

I know it didn't happen, but I'll admit I was a bit shocked ,maybe I misunderstood,(it happens A lot....)

That's the quote I'm talking about :

 

"

Would it be considered appropriate to leave this thread's purpose to be more for vocal supporters of Cole, or would it be okay if people come in to discuss the character even if it's because they are not a fan of Cole and find parts of his character problematic and worthy of challenging?"

 

I think I know why you asked this.But I wished you didn't, to be honest.

Like I said I like those fan threads, but they can sometimes become really closed minded .

[LPPrince]

Also, in relation to the moderation... it tends to be a hit or miss and I've noticed certain users get "special" attention, but I won't mention anything here.  Just my perspective since being here for a while.  

 

Well, as someone who's been here for years and has a ridiculous amount of participation on the boards, lemme touch on this-

 

There is a LOT that goes into the consideration of a moderator doing something regarding a particular situation.

 

For example, if a new member comes in here and makes the same mistake I do, the likely result is the new member will get a pass but I'll get a suspension of forum privileges.

 

Why? Simple- I should know better. New guy/gal wouldn't, but they'll get a warning and then be expected to be better, while I've been here long enough to follow the rules no problem.

 

At the same time, if I do something vague(as far as forum etiquette/behavior goes) and someone without a reputation does the same thing, I might get a pass but they won't.

 

Why? Again, simple- Being here a while means people know the kind of person I am, so I may get a warning like, "Hey, listen. That was probably a little harsh, perhaps cool things down and carry on forward?" while someone else might not have the same reputation so the idea of something like an attack might have a more negative intention when they do it.

 

There's also suspension history- Someone who's never been suspended before won't receive the same treatment as someone who repeatedly makes the same mistakes and is constantly reported. Continuing to make the same mistakes with no regard towards bettering one's behavior here can lead to a permaban; several have occurred here not long ago.

 

There's the interpretation of accidental mistakes versus intentional mistakes, for example whether someone is knowingly derailing a thread or unintentionally doing so, or if someone is perceived to be harassing another member or just so happens to disagree with them on a consistent basis.

 

There are cases where someone can have a very negative effect on the forum, whether as a whole or in a particular type of discussion or thread, and nothing can be done about it because technically no rules are being broken.

 

There are cases where even those with the best intentions and best reputations make a mistake that costs them dearly.

 

I've been here and seen it all. I've made my fair share of mistakes, received warnings, suspensions, you name it. I've been thanked for helping folks out, being positive, and going out of my way to put smiles on faces.

 

That doesn't change the fact that at any point, I could do something really stupid that results in getting chewed out, or do something grand that results in a few e-pats on the back.

 

The goal is, and this goes for everyone- be kind, courteous, calm, cool, collected, keep a positive reputation on the boards, and try to make it better for yourselves and everyone else.

 

Sometimes, you can't help the responses you get;you can do everything in your power to be positive, kind, and happy, yet someone will try to bring you down. That can lead to breaks in forum etiquette, spam, and the suspensions get rolling.

 

Basically, don't break. Do what you can to follow the rules and be the best forum member you can be for yourself, your friends, and the community at large. If you see something/someone that needs reporting, don't be afraid to report it/them, leave an explanation as to why the report is being sent, and then not speak of it to anyone(as per Allan's suggestion).

 

These forums can be better, we just have to be understanding, accepting, and make an effort to actually make them better.

 

So cheers to all of you who come across this. Chin up, smile, and be awesome.

[Divine Justinia V]

 

I'm not sure what you're trying to say here, or if you're arguing Spi's point/agreeing but there is absolutely special treatment given to some groups/people on the BSN. You'd have to be blind not to see it.

[Ricky Rozay]

Calling someone out isn't bullying