IMHO, ME3 could have easily achieved a 98 metascore – however the ENDING made it nose dive. This is like making a fine-tuned Ferrari or a polished Rolls Royce ---- without a muffler.
Those who voice their disillusionment have good reason for what's been said -- since it blatantly violates one of the BASIC rules in theatrical journalism - and that is - you don't spend enormous time developing a character that the viewer (or player) can become attached to - then kill them off (synthesized, whatever).
Most folks play a game for a month or two. If their hero dies or is “synthesized” (as in Deus-Ex 1), no big deal. Case closed – end of game. It is quite a different situation when years & years pass over the span of 3 games and the bond between characters set in. Those who are predominately UPPER LEFT brain usually don’t give a hoot how the ending goes (only the objective matters). Alternatively those who are more predominately LOWER RIGHT will crash & burn (the people & relationships are everything). This is made blatantly obvious during elections. The rest of us (mix) find it annoying, infuriating, and cumbersome.
In regard to ME3's ending, Bioware will need to pull itself out the ditch on this one if they ever plan to recover R&D costs for the next Mass Effect game -- since they have royally infuriated a majority of their client base. With the megabucks poured into game development, they *MUST* get a straight-A as "mediocre" isn't going to cut it - any more than a "mediocre" doctorate thesis. Even if they DO manage to get a straight-A in the next ME game, the loss of such a customer base is questionable - I wouldn't invest any stock in EA or Bioware right now.
I would lean 80% to terminating the game at the “best seat in the house” point in the game. This would have allowed some thought & design as to the INTRODUCTION into ME4 and answered some questions ( similar to the start of ME2). Catalyst didn’t really answer much for me – Leviathan did. Imagine what would have happened if Shep was killed at the end of ME1 and resurrected in ME2. Outrage! The only thing I would have changed in the “best seat of the house” scene is:
Shep: Do you think I’ll get a medal for saving the galaxy?
Anderson: (smirks, begins to chuckle, begins to laugh, then quietly dies)
-or-
Anderson: Hell no – you shot me! (yes, I know Shep wasn’t in control)
-or-
Anderson: Hell no – you let TIM shoot me.
-or-
Anderson: Hell yes – somebody has to kick those council jackasses in their butts
Cliff hangers are made to incite you to buy the next game. I think Bioware pushed their luck too far on this one.