Firstly, ensure the issue isn't on your end
- Make sure you are signed in and connected to the servers when you play the game with the same account as the one you are using for this site.
- Make sure you have have the 'upload character' box ticked under 'Options > Online' in the DAO main menu.
- Make sure you create a new save whilst logged in.
- Make sure you have visited your character page to help prioritise the sync.
- Make sure you wait a few minutes to a few hours and then check your character page again.
If you have done all of the above and are still having issues, then you are probably experiencing a well-know problem which a fair number of DAO (seems common for Ultimate Edition) PC players seem to be having, including myself.
Symptoms include:
- On your character page, your achievements have successfully updated, but...
- Your characters are displaying as 0.
- You can't upload screenshots.
- You go to 'Profile Diagnostics' on your character page and see "Error Code 1000 - No characters were found in your online storage."
- You go to 'My Games > Player Profiles' and see "Dragon Age Origins - PC (sync my profile)"
- You try to view your online profile via the in game menu and see "The requested player does not have any Dragon Age data uploaded."
Supposedly, this is an issue where you have installed/played DA2 before you had installed/played DAO, and your DA2 'Persona' is too long to work for DAO. I have, however, seen some people state that they are having this issue without ever owning DA2, so there may be another cause.
As of now it seems that the only fix is to have a member of EA tech support change your Persona, but this can potentially have unexpected consequences. Otherwise, there is little else to do for it.
Edit:
There is also the possibility that the issue may be caused by having the developer console enabled (if you have never enabled the console for DAO, disregard this).
There are four main ways in which the console can be enabled:
- By adding "-enabledeveloperconsole" to the 'Target' section under the 'Properties' of the game's desktop shortcut.
- By adding "-enabledeveloperconsole" to a line of code in the DAOriginsLauncher.xml file.
- By adding "-enabledeveloperconsole" to the 'Command Line Arguments' under 'Game Properties' in the Origin Client.
- By adding "-enabledeveloperconsole" to the 'Set Launch Options' under 'Properties' in the Steam Client (only works for standard edition, not Ultimate Edition).
Whichever method you used, you will need to undo it (generally by deleting the "-enabledeveloperconsole" line) to disable the console.
You can check if you have the console enabled/disabled by:
- Firstly ascertaining the key to open the console. Find your 'KeyBindings.ini' (in My Documents) and find the line "OpenConsole_0". Next to it should be the name of the key that will open the console ingame.
- Launch the game and press said key. Then press the W, A, S, D and Esc keys. If your character remains still and nothing happens, you have the console enabled. If your character starts moving and the menu opens, you have the console disabled.
For more detailed instructions, see this link: http://dragonage.wik...nsole_(Origins)
Once you have disabled the console, repeat the steps at the top of this post once more, and see if the problem is fixed.
I do hope we can get this issue fixed at some point. The DA Keep and importing aside, my Hawkes' data is synching successfully and I would like the same for my Wardens'.