I think Bioware lost sight on what a game is: a form of play or sport, especially a competitive one played according to rules and decided by skill, strength, or luck.
A game is something that is elective. One does not have to play it. It should be enjoyable and fun. Golf, for example is a game that requires a lot of skill to play well, but one can have a lot of fun playing it. I joked on March 23, 2012 that even NBA 2K11 had a better ending than ME3 - in Season Mode, you could win the NBA Championship. ME3 at the time left you with no such feeling of winning. Halo 4 you win at the end by completing the game. Gears of War 3 you win by winning the end battle. So the story line in Gears was meh, it was fun and you could play it cooperatively with your friends which was fun, and chainsaw them in private matches which was fun, too.
There was talk about video games and art. Can a video game be artistic? Yes. I thought the artwork in Halo 4 was very well done. The artwork in Dishonored so far is very well done. The story line is typical for a RPG. The same was true for Skyrim. The story line in Black Ops 2 was very good, and the graphics were well done. So it was a shooter. Big deal.
I think the vast majority don't want moral dilemmas at the end of games. We deal with them enough in day to day life.