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Help a Fellow Keeper: Common Issues/Ask a Question


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#2776
DinX64

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That should be right now :) does this mean the illusive syncing will return?


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#2777
SomberXIII

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Hell yeah! They updated the Keep and syncing is now online again. These 6 tiles bugs were fixed too.



#2778
TheLastSuperSaiyan87

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I knew it would be back either today or tomorrow, my DLC and Accomplishments are still not showing up BUT now all my custom heroes are in the Keep and that's enough for me :) its still a work in progress but I think its defiantly ready to go open.  



#2779
Setiweb

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Since I played my games with the command console enabled I don't think I'll need to worry about any synching.  :/  (Oh now they tell me!)



#2780
Chari

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So now that we have syncing back, the only question is... how? 

Hm, for some reason no DA:O Pc of mine was foun. Maybe that's because I use Steam's version of DA:O/A?



#2781
AbsolutGrndZer0

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Okay, I turned off the console and did everything it says, I have NO profile data for Dragon Age Origins (other than DLC credit and achievements, although I seem to be not getting credit for owning Feastday Pranks, and I am missing about 40 achievements that I DO have).  Then with DA2 the only DLC/addon I do not have is Ser Issac's Armor, yet the last 4 it says I don't... :(  My profile for DA2 does say it's read-only still... is that why nothing is uploading?



#2782
AbsolutGrndZer0

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I think it's still broken... I have no DAO characters at all (not even on the social site) and while I have 3 DA2 characters on the social site, only one is showing up in the Keep...



#2783
Zack Ross

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So I can't seem to get my Warden or Hawke to sync. Thanks to mods, I had the console enabled in both, so I'm trying to disable that and then see if it works. So far no dice, and I can't even look at my DA: O to see if they synced because it just shows a white screen. Is this due to Read-Only? Because I'm not looking forward to playing a no mod playthrough of DA:O & DAII just to play Inquisition =\



#2784
Devil's Avocado

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So now that we have syncing back, the only question is... how? 

Hm, for some reason no DA:O Pc of mine was foun. Maybe that's because I use Steam's version of DA:O/A?

Did you check the sync thread's first page for tips on how to get your characters to show up?

 

Okay, I turned off the console and did everything it says, I have NO profile data for Dragon Age Origins (other than DLC credit and achievements, although I seem to be not getting credit for owning Feastday Pranks, and I am missing about 40 achievements that I DO have).  Then with DA2 the only DLC/addon I do not have is Ser Issac's Armor, yet the last 4 it says I don't... :(  My profile for DA2 does say it's read-only still... is that why nothing is uploading?

Give it a few hours it takes time to show up.



#2785
Yardivich

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I have a few questions, if you don't mind me asking.

 

1 - I have DAO on Steam (Ultimate Edition) and I do not know how to connect it to my BSN account which has some of my DA2 information (another question for that), so I see no heroes. But, Keep for some reason knows that I have DAO and some DLC.

2 - I noticed that on my BSN account that there are nine characters that I used in the past, however I recently began playing it again and the newer characters (three of them) are not showing up on BSN. The previous nine characters do show up on Keep though.



#2786
Devil's Avocado

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So I can't seem to get my Warden or Hawke to sync. Thanks to mods, I had the console enabled in both, so I'm trying to disable that and then see if it works. So far no dice, and I can't even look at my DA: O to see if they synced because it just shows a white screen. Is this due to Read-Only? Because I'm not looking forward to playing a no mod playthrough of DA:O & DAII just to play Inquisition =\

It takes time for it to be uploaded, give it a few hours.



#2787
Devil's Avocado

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I have a few questions, if you don't mind me asking.

 

1 - I have DAO on Steam (Ultimate Edition) and I do not know how to connect it to my BSN account which has some of my DA2 information (another question for that), so I see no heroes. But, Keep for some reason knows that I have DAO and some DLC.

2 - I noticed that on my BSN account that there are nine characters that I used in the past, however I recently began playing it again and the newer characters (three of them) are not showing up on BSN. The previous nine characters do show up on Keep though.

 

Did you follow the tips on the sync thread about getting your characters to upload?



#2788
FenrirBlackDragon

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Hell yeah! They updated the Keep and syncing is now online again. These 6 tiles bugs were fixed too.

Syncing is working for me now! (Happy to see my Wardens finally.) But some of my tiles become unstuck again. It was fixed for a while but it seems the problem has come back. (And they were the exact same tiles that were having trouble sticking before. - Goldanna's, Flemeth's, Amalia's, Cullen/Hawke Friendship, etc.)



#2789
Kantr

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So I can't seem to get my Warden or Hawke to sync. Thanks to mods, I had the console enabled in both, so I'm trying to disable that and then see if it works. So far no dice, and I can't even look at my DA: O to see if they synced because it just shows a white screen. Is this due to Read-Only? Because I'm not looking forward to playing a no mod playthrough of DA:O & DAII just to play Inquisition =\

Yeah, it's not showing there any more.

 

So now that we have syncing back, the only question is... how? 

Hm, for some reason no DA:O Pc of mine was foun. Maybe that's because I use Steam's version of DA:O/A?

Nope. I use steam and mine have uploaded.

 

I have a few questions, if you don't mind me asking.

 

1 - I have DAO on Steam (Ultimate Edition) and I do not know how to connect it to my BSN account which has some of my DA2 information (another question for that), so I see no heroes. But, Keep for some reason knows that I have DAO and some DLC.

2 - I noticed that on my BSN account that there are nine characters that I used in the past, however I recently began playing it again and the newer characters (three of them) are not showing up on BSN. The previous nine characters do show up on Keep though.

Log in with your bsn account. And then that should be it. If not grab the cd key and register it to your profile



#2790
Devil's Avocado

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Syncing is working for me now! (Happy to see my Wardens finally.) But some of my tiles become unstuck again. It was fixed for a while but it seems the problem has come back. (And they were the exact same tiles that were having trouble sticking before. - Goldanna's, Flemeth's, Amalia's, Cullen/Hawke Friendship, etc.)

Did you try:

logging out and back in
Clearing your cache

Deleting your world state and remaking it.
 



#2791
Jaykch

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Can I not romance both Morrigan and Leliana like I did in the game?



#2792
Chari

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Did you check the sync thread's first page for tips on how to get your characters to show up?

 

I disabled the consoles, logged out, logged in the games, eh, that's it, I guess

It shows my only finished Hawke but for some reason it got most choices wrong...hmm



#2793
Natureguy85

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But did you get BOTH the Yehven quest and the Nathaniel quest in the same playthrough? Read what I said earlier, about how even if you think Nathaniel was alive, he wasn't unless he was with you in the Mother fight, he's flagged as dead (what the tiles told you don't matter)

Which is the aformentioned bug. Why can't people read?


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#2794
DinX64

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Can I not romance both Morrigan and Leliana like I did in the game?

The keep only cares only who did you end up with at the end of the game.



#2795
Devil's Avocado

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Can I not romance both Morrigan and Leliana like I did in the game?

The Keep only acknowledges one romance per game. Which ever was the active romance at the end of the game.

 

I disabled the consoles, logged out, logged in the games, eh, that's it, I guess

It shows my only finished Hawke but for some reason it got most choices wrong...hmm

Choices do not upload, you must manually choose them yourself.



#2796
FenrirBlackDragon

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Did you try:

logging out and back in
Clearing your cache

Deleting your world state and remaking it.
 

Deleting and remaking the world state is what fixed it the first time. If nothing else works, I can always do that (I'll keep this in mind for future reference). Not sure how to clear my cache though.I did try closing and reopening the window, and also logging out and back in. The decisions seem to be sticking now. I think they unstuck because I resynced so I could use my custom Wardens in the Keep.

 

Thank you for the suggestion though!



#2797
Chari

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The Keep only acknowledges one romance per game. Which ever was the active romance at the end of the game.

 

Choices do not upload, you must manually choose them yourself.

Really? Dang

Eh, well, still, even my two finished Wardens didn't upload. I can recreate them, but it's a bit of a bummer



#2798
Ranadiel Marius

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Can I not romance both Morrigan and Leliana like I did in the game?

No, being able to have both active at the end of the game was due to a bug that is not being carried forward. And they aren't keeping data for romances that were started and stopped (which ruins my DAO harem end x_x).

#2799
Devil's Avocado

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Deleting and remaking the world state is what fixed it the first time. If nothing else works, I can always do that (I'll keep this in mind for future reference). Not sure how to clear my cache though.I did try closing and reopening the window, and also logging out and back in. The decisions seem to be sticking now. I think they unstuck because I resynced so I could use my custom Wardens in the Keep.

 

Thank you for the suggestion though!

Clearing cache depends on your browser but it's under settings/options of your browser. You may have to play around with it to find it.



#2800
FenrirBlackDragon

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Clearing cache depends on your browser but it's under settings/options of your browser. You may have to play around with it to find it.

Got it. I'll be sure to look for it at some point.

 

Like I said, logging back in and out seems to have fixed the issue for now so everything is right as rain.


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