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Help a Fellow Keeper: Common Issues/Ask a Question


4577 réponses à ce sujet

#2976
RedUnit10

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Are you running Adblock or similar software? There have been reports of it stopping the feedback script.

 

Thanks for pointing that out to me. I was going to try pausing Ad Block to see if that did it, and you were correct, it did just that.



#2977
onlyforthekeep

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Sorry I did look for a defnitive answer but couldn't find one

Origins syncing isn't syncing character names, as such I have mulitple copies of couslands/aeducans etc of the same gender (past saves I assume) that have no identifyable factor as they all have the same name. Is this a bug?

 

Also the keep is not recognising any of my dragon age 2 saves even though I resynced and logged into DA2 multiple times over the last 2 days. What am I doing wrong? Sorry and thank you



#2978
Evamitchelle

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Sorry I did look for a defnitive answer but couldn't find one

Origins syncing isn't syncing character names, as such I have mulitple copies of couslands/aeducans etc of the same gender (past saves I assume) that have no identifyable factor as they all have the same name. Is this a bug?

 

Also the keep is not recognising any of my dragon age 2 saves even though I resynced and logged into DA2 multiple times over the last 2 days. What am I doing wrong? Sorry and thank you

 

What do you mean the names aren't syncing ? They all have the default name or all have the same custom name ? In any case if their faces and names are identical it doesn't matter which one you choose since you'll have to enter all their choices manually anyway.

 

As for DA2, did you follow all the instructions in the 'Syncing is back' original post (disabling console and so on) ?



#2979
onlyforthekeep

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What do you mean the names aren't syncing ? They all have the default name or all have the same custom name ? In any case if their faces and names are identical it doesn't matter which one you choose since you'll have to enter all their choices manually anyway.

 

As for DA2, did you follow all the instructions in the 'Syncing is back' original post (disabling console and so on) ?

I loaded a save in DA2 and resynced and its now showing up (as in loading the save seems to have triggered it now). Thanks!

So for Origins, it is not syncing the names of the Wardens. I have 4 rogue Tabris females for example all called the default name, so I don't know which hero is which. This is also happening with the DA2 heroes, I can't tell who is who, just all 'Marian' Hawkes, so I have to manually go into each one to see what world state it is.

Also it is not syncing my choices from DA2 when I choose the custom hero Marian Rogue (who I assume is the one from my game).

Does this mean for every game I have to load it on the xbox for it to show up in the keep?
Sorry all this is caused by the no names I have no idea which hero is which or if the ones I've chosen are my heroes or what is going on.



#2980
Evamitchelle

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I loaded a save in DA2 and resynced and its now showing up (as in loading the save seems to have triggered it now). Thanks!

So for Origins, it is not syncing the names of the Wardens. I have 4 rogue Tabris females for example all called the default name, so I don't know which hero is which. This is also happening with the DA2 heroes, I can't tell who is who, just all 'Marian' Hawkes, so I have to manually go into each one to see what world state it is.

Also it is not syncing my choices from DA2 when I choose the custom hero Marian Rogue (who I assume is the one from my game).

Does this mean for every game I have to load it on the xbox for it to show up in the keep?
Sorry all this is caused by the no names I have no idea which hero is which or if the ones I've chosen are my heroes or what is going on.

 

The Keep doesn't sync any of your choices, you have to select all of them yourself. 

 

I don't know what to tell you about the default name, are you sure these are your actual Wardens/Hawkes and not the default ones ? You can uncheck 'Default Heroes' in the upper right corner to just see your custom ones. I've never seen anyone with Wardens/Hawkes syncing correctly except for their names. 



#2981
onlyforthekeep

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Ok we are getting somewhere now, when I uncheck 'default heroes' only one DA Origins save comes up which is the playthrough I started 3 days ago (so is not very far along) but that has her correct face and name (but I obviously have more than this one save, don't know where all the others are).

In the pre-sync it says 1 custom hero found for DA2 (I have like countless saves), but after I choose my origins character and then it asks choose hero for DA2, it says no custom heroes found. But in the sync part it seems to be syncing 'something' as it says like 54/65 achievements found, so it found something but obviously not the heroes??

 

Thank you for replying to all this I really appreciate it.



#2982
Evamitchelle

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Ok we are getting somewhere now, when I uncheck 'default heroes' only one DA Origins save comes up which is the playthrough I started 3 days ago (so is not very far along) but that has her correct face and name (but I obviously have more than this one save, don't know where all the others are).

In the pre-sync it says 1 custom hero found for DA2 (I have like countless saves), but after I choose my origins character and then it asks choose hero for DA2, it says no custom heroes found. But in the sync part it seems to be syncing 'something' as it says like 54/65 achievements found, so it found something but obviously not the heroes??

 

Thank you for replying to all this I really appreciate it.

 

If you still have your saves you could try reloading them, swapping your equipment around and then resaving them to see if they upload. It might take some time, in the twitch stream they said they had about a day long backlog. Also if you play on PC and have the console enabled, don't forget to disable it. 



#2983
onlyforthekeep

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If you still have your saves you could try reloading them, swapping your equipment around and then resaving them to see if they upload. It might take some time, in the twitch stream they said they had about a day long backlog. Also if you play on PC and have the console enabled, don't forget to disable it. 

Thank you, I will try this, if it doesn't work I think I'll just wait for the open beta and see if things have changed in a few days time.



#2984
DAJB

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Deleted. Sorry - wrong forum!



#2985
SofaJockey

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Okay forget all that, it seems I may have accidentally added the game content for the PC version, even though I don't have the PC version. Is there a way to undo this, or will there be a way to undo this in future? If not how do I contact staff about it?

 

That makes no difference to DAI - is that really important?



#2986
Beltayne

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No option for Warden killed demon had baby n lived and Allister lived :(



#2987
DinX64

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No option for Warden killed demon had baby n lived and Allister lived :(

there is a way kill archdemon, have baby, and have alistair live. he can be king or a drunk or a grey warden. I would suggest you pick alistairs status first then lock that choice so the solver will work around that.



#2988
_Dukemon_

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grrr I don't like this message. >.>



#2989
Exaltation

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No option for Warden killed demon had baby n lived and Allister lived :(

You can have a normal baby with Morrigan and let Loghain kill the Archdemon,if that's what you mean lol.

#2990
AbsolutGrndZer0

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grrr I don't like this message. >.>

 

If that is a screenshot from the Keep, remove it.  You are not supposed to take screenshots for ANY reason, not even to post here.



#2991
QueenPurpleScrap

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I can't delete world states in the Keep.

Everytime I try to delete one (I have 3 created) a pop up reads "You must have at least one world state".

What am I doing wrong?

I got that message if I tried to delete "New World State 1." If I rename it, save, then refresh my screen I can delete it. I don't know if this is a bug or the way it's supposed to work.



#2992
Devil's Avocado

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I got that message if I tried to delete "New World State 1." If I rename it, save, then refresh my screen I can delete it. I don't know if this is a bug or the way it's supposed to work.

Sounds like a bug to me, definitely report it.



#2993
Burocky

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Hello again,can someone help with it?i used also survey.I geting same endings and same plots, i cant upload new custom heroes,and i geting blank page at on social bioware profile on DAO.By the way i am using turkish language support windows and i used to change to Turkey and America locations becouse theres the code error on DAO and i cant get DLCs so i changed my location and format on pc.Also i didnt used mods or debug on console etc.And upload data is enabled.I using Win 8.1. atmom.Same account didnt changed (only nickname changed on origin)

(Also i posted on other topic in  sync is back)



#2994
Devil's Avocado

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Hello again,can someone help with it?i used also survey.I geting same endings and same plots, i cant upload new custom heroes,and i geting blank page at on social bioware profile on DAO.By the way i am using turkish language support windows and i used to change to Turkey and America locations becouse theres the code error on DAO and i cant get DLCs so i changed my location and format on pc.Also i didnt used mods or debug on console etc.And upload data is enabled.I using Win 8.1. atmom.Same account didnt changed (only nickname changed on origin)

(Also i posted on other topic in  sync is back)

In the case of the 'same ending, same plots' the Keep doesn't upload story data you need to manually enter that yourself. Did you follow all the tips on the front page of the sync thread? If you did you'll have to be patient and wait since it can take over a day for your heroes to show up.

 

Also did you click on the top left corner of the tapestry page, and on the menu click "Debug replay Onboarding" to resync your data?



#2995
Burocky

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In the case of the 'same ending, same plots' the Keep doesn't upload story data you need to manually enter that yourself. Did you follow all the tips on the front page of the sync thread? If you did you'll have to be patient and wait since it can take over a day for your heroes to show up.

 

Also did you click on the top left corner of the tapestry page, and on the menu click "Debug replay Onboarding" to resync your data?

 

Yes i read all of them if you mean sync is back topic ,i reading now helping tips from at this front page.i have 5 custom heroes but all of them same ending and same plots on DAO and even default heroes same with them.DA2 heroes same with it also.Also i cant get my DAO profile only blank white page and when i try login to there by in game and its says "no profile found".yes i used also debug replay onboarding.



#2996
Devil's Avocado

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Yes i read all of them if you mean sync is back topic ,i reading now helping tips from at this front page.i have 5 custom heroes but all of them same ending and same plots on DAO and even default heroes same with them.DA2 heroes same with it also.Also i cant get my DAO profile only blank white page and when i try login to there by in game and its says "no profile found".yes i used also debug replay onboarding.

As I already said, you must manually go and enter those choices yourself, the Keep doesn't upload story data for custom heroes.

No one can get to their profile on BSN right now.



#2997
Burocky

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Oh okay sorry,

by the way i see now this  Your Dragon Age: Origins data is now read-only. Please see the forum post for details.



#2998
VikingDream

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I broke it when i did a female warden that lived and killed the archdemon while Logain did the dark ritual it played fine until that point then crashed back to the tapestry 0.o 



#2999
Legion 2.5

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You do not import saves, at least not in the way most people wish.  First, go into options --- > Account and make sure uploading is enabled. Second, make sure you do not have the developer console enabled (Bioware has stated this will block uploading, so turn it off if you ever turned it on) Then, log into each character and unequip something, like your armor, quick save the game, put your armor back on, and quick save the game again.

 

You are done, but it will take a few hours for the Keep to process the data.  When it does, you will have your character's name, class, and portrait.  That's it.  Your game decisions do not and cannot be uploaded.  The reason for this is due to extensive bugs in the save files, the Keep allowing us to customize our world state is better, because we can make the proper decisions, for example if you didn't take Nathaniel with you to fight Mother, he dies.  No matter what.  Even if Vigil's Keep is saved, he still ends up flagged as dead in the save file (despite what the ending slides say), in fact everyone you leave behind gets flagged as dead, it's just Nathaniel is the only one that actually matters.  Anders and Justice return no matter what and the others don't return no matter what..  Bioware admitted it was a bug, but never fixed it.  I call it "the babysitter bug" :Þ  But, like I said you will get your portraits to recognize your characters, like my new avatar here on the forums is Olivia Cousland, my Templar friendly Queen of Ferelden, except in game she's  standing at the Cousland Estate with her father, Duncan, and Arl Howe, because I created her solely to get her name and portrait in the Keep :Þ

 

 

Should have specified that I meant just the names of the wardens and that's it. I don't really like the default names and made several that were my own characters.  Thanks.  I just turned off the developer console and deleted all my mods so I just need to wait a bit for it


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#3000
_Bladefury

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Hello,

 

I have some issues with DLC both for DAO and DA2.

 

DAO:

1) Feastday combo pack

 

I bought it from Origin.

It doesn't shown at BSN account and as unlock downloadable content in game itself

 

...

 

DA2:

1) Signature Edition Rewards

2) All-Class Item Pack

3) All-Class Item Pack2

 

I bought all from Origin.

My account Origin, BSN and Dragonage2 game itself see all three items as unlocked.

...

 

I raported this issues with Dragonage Keep Bug tool too.

 

Edit linked screenshots