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Help a Fellow Keeper: Common Issues/Ask a Question


4577 réponses à ce sujet

#3026
Wildsora

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Hey guys is anyone else having issues getting to their beta codes to give out to friends? Mine don't show up when I log into the keep hoped someone had a fix.



#3027
RedUnit10

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Hey guys is anyone else having issues getting to their beta codes to give out to friends? Mine don't show up when I log into the keep hoped someone had a fix.

 

Your not allowed to 'give' anyone your beta information. It's in the NDA which you must not have read, please take some time to read contracts before agreeing to them. If you're found giving out any information, you can be banned from the keep.



#3028
Wildsora

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Your not allowed to 'give' anyone your beta information. It's in the NDA which you must not have read, please take some time to read contracts before agreeing to them. If you're found giving out any information, you can be banned from the keep.

Bioware said they gave each of us 5 beta codes to give out to people to get them into the keep. Not giving out my personal stuff just the codes they said they gave us.



#3029
Devil's Avocado

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Hey guys is anyone else having issues getting to their beta codes to give out to friends? Mine don't show up when I log into the keep hoped someone had a fix.

 

Your not allowed to 'give' anyone your beta information. It's in the NDA which you must not have read, please take some time to read contracts before agreeing to them. If you're found giving out any information, you can be banned from the keep.

 

Redunit you're confusing information. Keepers that were in the Keep before the Friends and Family Beta were allowed to give out 5 codes to anyone they picked to join the Keep Beta.

Wildsora, if you recently joined you don't have codes to give. If you were a Keeper before the friends and family beta then your codes are located in the Beta Feedback tab at the bottom of the list.



#3030
Wildsora

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Redunit you're confusing information. Keepers that were in the Keep before the Friends and Family Beta were allowed to give out 5 codes to anyone they picked to join the Keep Beta.

Wildsora, if you recently joined you don't have codes to give. If you were a Keeper before the friends and family beta then your codes are located in the Beta Feedback tab at the bottom of the list.

Thats what I'm trying to have fixed I was in the original saw that bioware said we had 5 to give out but the tab doesnt show for me so I'm seeing if anyone has a fix for this.



#3031
Devil's Avocado

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Thats what I'm trying to have fixed I was in the original saw that bioware said we had 5 to give out but the tab doesnt show for me so I'm seeing if anyone has a fix for this.

You joined before sep. 15? If it isn't showing up I wouldn't bother. The Keep goes open beta next Wednesday so the devs may have disabled it by now.



#3032
Wildsora

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You joined before sep. 15? If it isn't showing up I wouldn't bother. The Keep goes open beta next Wednesday so the devs may have disabled it by now.

Yea I signed up when first heard you could. I guess I wont bother if it opens next week. Thanks for trying to help.


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#3033
Devil's Avocado

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Yea I signed up when first heard you could. I guess I wont bother if it opens next week. Thanks for trying to help.

You signed up, or were you let in by Sep 15? I'll rephrase that, when did you sign the NDA? 



#3034
Wildsora

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You signed up, or were you let in by Sep 15? I'll rephrase that, when did you sign the NDA? 

Ah didnt know it had opened before start of October. That explains it.



#3035
Devil's Avocado

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Ah didnt know it had opened before start of October. That explains it.

Yea people were in the Keep since February I believe.



#3036
Wildsora

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Yea people were in the Keep since February I believe.

Wow thats a long time for this. Thanks again for the help the way they worded it made it seem that if you didnt use one of the codes than you should have the codes.


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#3037
TheKomandorShepard

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Does anyobody had/have problem with Tapestry that manifests with "Error: [500] Internal Server Error" then tutorial shows up as i were in keep first time and that and that repeats every time.Also every time i try log in "Sorry, something went wrong. We're looking into this" shows up and have to go and i have to visit site again then see my first problem.



#3038
Wildsora

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Does anyobody had/have problem with Tapestry that manifests with "Error: [500] Internal Server Error" then tutorial shows up as i were in keep first time and that and that repeats every time.Also every time i try log in "Sorry, something went wrong. We're looking into this" shows up and have to go and i have to visit site again then see my first problem.

Exact same problem I have everytime. I haven't been able to find a way to fix it tried different browsers and clearing cache but didn't change anything.



#3039
Devil's Avocado

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Does anyobody had/have problem with Tapestry that manifests with "Error: [500] Internal Server Error" then tutorial shows up as i were in keep first time and that and that repeats every time.Also every time i try log in "Sorry, something went wrong. We're looking into this" shows up and have to go and i have to visit site again then see my first problem.

I'm not sure if this is the same issue as one i've seen  (there's like four that sound the same) and if this fix would work but some people just entered DragonAgeKeep.com or remove any extra stuff from the URL to get rid of the "Sorry something went wrong blah etc."



#3040
Wildsora

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I'm not sure if this is the same issue as one i've seen  (there's like four that sound the same) and if this fix would work but some people just entered DragonAgeKeep.com or remove any extra stuff from the URL to get rid of the "Sorry something went wrong blah etc.

Yea that works or just going back a page its just weird that you cant login the first time everytime. The 500 error is when you get into the tapestry it loads then says internal 500 server error and acts like you have never been in the keep before.



#3041
herkles

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question: I have trouble syncing my character from steam to the keep. It seems to grab my achivements but not my character. any idea if it is possible to sync our characters to the keep?



#3042
Tenks Yuo

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I have a similar issue, though it doesn't stop me from using Keep, even the first time.  I use Firefox and the error 500 message comes up, however I'm able to enter the Keep and make decisions and save them.



#3043
Siibi

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question: I have trouble syncing my character from steam to the keep. It seems to grab my achivements but not my character. any idea if it is possible to sync our characters to the keep?

I tried a couple things, don't know which one worked but The Keep can sync my wardens now:
1)If you have mods, take them out of the override folder, place them on your desktop and try syncing that way.
2)Check your settings in DA:O, in the "online" tab there should be a "upload characters" or something, check that if it's unchecked.

3)Try uploading a screenshot from your in-game profile.
4)I actually removed my game from bioware social then re-entered their serial, don't know if it makes any difference but you might want to try that too.

Hope at least one of these will help you.
 

 

edit: Have to note that even though I did these things and they worked, they didn't work immediately so you might want to give it some time, I checked a day later and everything was working well.



#3044
Twayblade

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Hi Guys, I've reported this as a bug but I not entirely sure it is one... I've been able to save a world state with Sebastian romanced by a male Hawke - we're not supposed to be able to do that right?

 

(Oh and sorry if I'm asking in the wrong place)



#3045
crowskin

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Hi Guys, I've reported this as a bug but I not entirely sure it is one... I've been able to save a world state with Sebastian romanced by a male Hawke - we're not supposed to be able to do that right?

 

(Oh and sorry if I'm asking in the wrong place)

 

lol. That's definitely a bug. Sebastian is only romancable by female Hawkes.



#3046
Twayblade

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lol. That's definitely a bug. Sebastian is only romancable by female Hawkes.

Cheers, I thought so lol



#3047
Hazegurl

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Question:

 

Is it possible to side with the Templars in the Broken Circle quest, agree with Cullen to have the mages killed AND have Wynne recruited and alive and Well?? I just did that with no interruptions from the Keep. I reported it but I'm not sure, as I would typically kill Wynne if I were siding with the Templars.



#3048
Haru Totetsu

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That makes no difference to DAI - is that really important?

 

Well it seems to have added the Achievements you are asked to obtain on PC, some of which i actually should have fulfilled in the past anyway to get certain trophies on my PS3 version, and its causing them not to be earned. Its more an aesthetic problem than anything else, as it might be ensuring that I can't get 100% unless i get the PC version and unlock them through that.

 

So while it makes no difference to DAI, it will bother me every time I access the keep because I'm a completionist.


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#3049
Evamitchelle

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Question:

 

Is it possible to side with the Templars in the Broken Circle quest, agree with Cullen to have the mages killed AND have Wynne recruited and alive and Well?? I just did that with no interruptions from the Keep. I reported it but I'm not sure, as I would typically kill Wynne if I were siding with the Templars.

 

You can side with the Templars and have Wynne recruited, alive & well, but you can't agree with Cullen that all the mages need to be killed. She will attack you no matter what, and you'll have to kill her. 



#3050
TheLastSuperSaiyan87

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You know I've been wondering, when the Keep goes open whats going to happen to the world states we have already made? Do they stay or will they be wiped? I've been a Keeper for over a month and still don't know the answer lol