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Help a Fellow Keeper: Common Issues/Ask a Question


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#3051
Evamitchelle

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You know I've been wondering, when the Keep goes open whats going to happen to the world states we have already made? Do they stay or will they be wiped? I've been a Keeper for over a month and still don't know the answer lol 

 

In yesterday's stream they said we would keep our worldstates. 


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#3052
riverbanks

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You can side with the Templars and have Wynne recruited, alive & well, but you can't agree with Cullen that all the mages need to be killed. She will attack you no matter what, and you'll have to kill her. 

 

Nope, you can agree with Cullen and keep Wynne alive in the same playthrough. Done it a bunch of times. Just don't take Wynne with you when she offers, or move her out of your party in once you come back from the Fade. As long as she's not in the same room to hear you agreeing with Cullen, you can have both. She'll still offer to come along with you once the quest is done.


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#3053
Evamitchelle

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Nope, you can agree with Cullen and keep Wynne alive in the same playthrough. Done it a bunch of times. Just don't take Wynne with you when she offers, or move her out of your party in once you come back from the Fade. As long as she's not in the same room to hear you agreeing with Cullen, you can have both. She'll still offer to come along with you once the quest is done.

 

I thought Wynne was a mandatory companion for Broken Circle, so that explains why I always had to kill Wynne when agreeing with Cullen. 



#3054
riverbanks

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I thought Wynne was a mandatory companion for Broken Circle, so that explains why I always had to kill Wynne when agreeing with Cullen. 

 

It took me a couple playthroughs exploring different dialogue choices to figure out you don't even have to accept Wynne into your party at the start of the quest and she'll still offer to join at the end, but once I did find out I was ecstatic... because I'd watched that Fade dream of hers enough times to be sick of it.  :P I've taken to not bring her with me into the Tower anymore just because everyone else's dreams are so much more interesting.



#3055
Hazegurl

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Ah Thanks! I also thought she was mandatory. I thought of not bringing her a few times but thought the quest wouldn't complete or something. So it's not a bug. Learn something new about these games everyday. :lol:



#3056
Navoletti

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if you have error for enter in dragon age keep "SORRY,SOMETHING WENT WRONG.WE RE LOOKING INTO THIS"

 

 

clean the cache and is solved .



#3057
Durontan

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Okey I have an issue with sync, which was expected but as people were working about it I just can't find the answer to it.

 

Alright, so, my DA2 characters loaded withut a prob into dragon age keep but I have none of my custom avatars from DA:O. As it goes I followed the how to post about it and when I reach open the link DA:O in my games I get a white screen and no matter how many times I press on it I continue getting white screen. Tried with different browser it said how "The website cannot display the page".

 

So right now I am a bit at a loss, is it possible that as I bought the game ages ago and I have phisical version of it (and I can't see it on Origin among my games) that something went crazy or what should I try to do to sync any of my many avatars from the past?



#3058
Evamitchelle

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Okey I have an issue with sync, which was expected but as people were working about it I just can't find the answer to it.

 

Alright, so, my DA2 characters loaded withut a prob into dragon age keep but I have none of my custom avatars from DA:O. As it goes I followed the how to post about it and when I reach open the link DA:O in my games I get a white screen and no matter how many times I press on it I continue getting white screen. Tried with different browser it said how "The website cannot display the page".

 

So right now I am a bit at a loss, is it possible that as I bought the game ages ago and I have phisical version of it (and I can't see it on Origin among my games) that something went crazy or what should I try to do to sync any of my many avatars from the past?

 

So what do you have instead ? Default wardens or no picture at all ?

 

And what link are you talking about ? The one about the patches ?



#3059
Durontan

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So what do you have instead ? Default wardens or no picture at all ?

 

And what link are you talking about ? The one about the patches ?

 

Default wardens yes, and link is about the BSN syncing, copy pasting the how to from leahrachelle:

Here's how you can access your DAO Profile Diagnostic page:

  • go to social.bioware.com and login using the same account you use to log into the DA Keep
  • click on your profile link on the top right of the page
  • click on the games tab on your BSN profile page
  • click on your Dragon Age Origin profile link OR
  • click on sync my profile if you've never done this before
  • if you get a white page refresh your browser
  • click on the "Profile Diagnostics" button

so I get stuck every time in white page as refreshing it in different browsers hits another white page



#3060
Helios969

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Durotan:  I am having the same exact problem.



#3061
Durontan

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Well, from what my limited knowledge of programming and overall navigation through different pages...  what gives me biggest concern is not exactly the innability to open it per say, but the problem of not having anything written next to the link, aka no DragonAge_number profile for DA:O which I ofc have for DA2 and those char's sync without any problems and can be accesed through profile diagnostic.

From my limited knowledge of it it would almost seem like BSN did aknowledge my ownership of the game but not of my avatars. I do have my achievements uploaded to keep but custom heroes are a no no, not even the ones I have right now in save files... kinda... problematic :/



#3062
Evamitchelle

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Default wardens yes, and link is about the BSN syncing, copy pasting the how to from leahrachelle:

Here's how you can access your DAO Profile Diagnostic page:

  • go to social.bioware.com and login using the same account you use to log into the DA Keep
  • click on your profile link on the top right of the page
  • click on the games tab on your BSN profile page
  • click on your Dragon Age Origin profile link OR
  • click on sync my profile if you've never done this before
  • if you get a white page refresh your browser
  • click on the "Profile Diagnostics" button

so I get stuck every time in white page as refreshing it in different browsers hits another white page

 

I'm gonna ask the obvious question first: are you sure you're selecting your custom wardens and not default ones (uncheck the default hero box in the upper right corner to make sure) ?

 

As for the link I'm also getting a blank white page when trying to go into my DAO profile from Chrome, a 'the webpage cannot be displayed' when using IE. But this how-to you're using is one from July, and sync has undergone some pretty big changes since then so maybe that's not actually what's preventing your syncing. Especially since you've had the game for three years, I think there's a big chance you're online profile's already activated for DAO. 

 

Do you remember ever seeing your Wardens on the BSN before ? Or were they never uploaded there at all ?

 

Edit: I also don't have a DragonAge_numberprofile for DAO, and all my Wardens uploaded to the Keep fine. 



#3063
Durontan

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I'm gonna ask the obvious question first: are you sure you're selecting your custom wardens and not default ones (uncheck the default hero box in the upper right corner to make sure) ?


Do you remember ever seeing your Wardens on the BSN before ? Or were they never uploaded there at all ?

 

Edit: I also don't have a DragonAge_numberprofile for DAO, and all my Wardens uploaded to the Keep fine.

 

Yes, ofc. First thing I did I checked is it off. I actually debugged it and resynced everything.  It still can't find any wardens of mine. I honestly have no problem that my ancient wardens don't upload, I can remake all of their apperances in matter of 2-3 minutes in DA:O. I'd like to be able if nothing else to upload my current save file wardens up somehow.

 

As for having them there, tbh I have no clue, I never really went to that page till inquisition talk. I never used my custom wardens or hawkes for avatars so I really never felt the need to check it. I just remember that once I played DA:O years ago there were things getting uploaded and I am pretty sure I saw my mage warden beeing offered as a BSN picture avatar. But now years later and many games later 2 I really really don't remember.



#3064
Evamitchelle

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Yes, ofc. First thing I did I checked is it off. I actually debugged it and resynced everything it can't find any wardens of mine. I honestly have no problm that my ancient wardens don't upload, I can remake all of their apperances in matter of 2-3 minutes in DA:O. I'd like to be able if nothing else to upload my current save file wardens up somehow.

As for having them there, tbh I have no clue, I never really went to that page till inquisition talk. I never used my custom wardens or hawkes for avatars so I really never felt the need to check it. I just remember that once I played DA:O years ago there were things getting uploaded and I am pretty sure I saw my mage warden beeing offered as a BSN picture avatar. But now years later and many games later 2 I really really don't remember.

 

I don't know what could be the issue then. Try reloading your saves again if you still can, disable mods and the console if playing on PC, swap your equipment around, make a new save, wait a couple of hours and see if your Wardens upload then. If not, you could always try remaking your characters either directly in-game or through the standalone character creator. 



#3065
Durontan

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Yea, I figured I'll have to try something like that. It is possible one of my mods is a problem, but my old wardens never had any mods installed so that confuses me.



#3066
peroxidewater58

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Is anyone else getting some options greyed out - like there's no 'accept this answer' underneath the tile? Happening to me a lot on both games...

#3067
Captainspork

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I believe this was posted, but I will quickly reiterate here:  I believe it should be possible for a warden to persuade Alistair to commit the dark ritual with Morrigan while the warden kills the archdemon.  My recollection is that this should result in both the warden and Alistair surviving, but this does not appear to be an option.   :ph34r:

 

I have also encountered issues with syncing data, but I would like to look into the troubleshooting guide you provided before I bring it up any more here.

 

Great work so far, thanks.   :D



#3068
Evamitchelle

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I believe this was posted, but I will quickly reiterate here:  I believe it should be possible for a warden to persuade Alistair to commit the dark ritual with Morrigan while the warden kills the archdemon.  My recollection is that this should result in both the warden and Alistair surviving, but this does not appear to be an option.   :ph34r:

 

I have also encountered issues with syncing data, but I would like to look into the troubleshooting guide you provided before I bring it up any more here.

 

Great work so far, thanks.   :D

 

Morrigan's Dark Ritual tile is a bit buggy, and so needs to be set up first. What you should do is: choose Morrigan had an OGB with Alistair, say yes to any changes it proposes and then change the other tiles. You'll have no conflict that way. 



#3069
Captainspork

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Morrigan's Dark Ritual tile is a bit buggy, and so needs to be set up first. What you should do is: choose Morrigan had an OGB with Alistair, say yes to any changes it proposes and then change the other tiles. You'll have no conflict that way. 

 

Got it.  thanks.



#3070
Devil's Avocado

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Is anyone else getting some options greyed out - like there's no 'accept this answer' underneath the tile? Happening to me a lot on both games...

Which browser are you using? On some browsers depending on the resolution the option can disappear.



#3071
Dzaka

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So after doing some reseach on my own problem (corrupted save files), I found an old and very long string of similar complaints on regular forums. Seems that completing Mark of the Assassin and Legacy prior to beating the game creates a bug that tends to corrupt your save files near the end of the game.

 

So far the only fix I've seen discussed is to destroy any and all items you receive from both DLCs before setting off on the final story mission. Tried it last night but still got corrupted, so I must have missed an item or two. Guess I need to sift more thoroughly. <_<



#3072
Devil's Avocado

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So after doing some reseach on my own problem (corrupted save files), I found an old and very long string of similar complaints on regular forums. Seems that completing Mark of the Assassin and Legacy prior to beating the game creates a bug that tends to corrupt your save files near the end of the game.

 

So far the only fix I've seen discussed is to destroy any and all items you receive from both DLCs before setting off on the final story mission. Tried it last night but still got corrupted, so I must have missed an item or two. Guess I need to sift more thoroughly. <_<

You don't have a save file from before you completed the DLC?



#3073
hellbiter88

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I apologize if this has already been mentioned or asked, I'm not frequent on this particular forum.

 

BUT

 

Everytime I attempt to log into the keep I encounter an error screen message, blocking access. I can get around it by retyping the www.dragonagekeep.com address, but it's just weird. Anyone else experiencing this issue?

 

EDIT: I see that this is well-known, sorry! :lol:



#3074
QueenPurpleScrap

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@_Bladefury

I've also had issues with the DLC, specifically relating to combo packs. My achievements took awhile but eventually both games are at 100%, as they should be. And I think all but my Orlesian Wardens are there, though I might have to doublecheck once LBSN is up properly. Anyway . . . . 

 

My feeling, (and I've already reported this via feedback) is that if you have all the items in a combo pack then both the individual as well as the combo should show unlocked. Or maybe not show the combo packs in your 'career' section at all. Just show the individual items purchased regardless of whether it was via individual transactions or part of a bundle. I suppose it wouldn't annoy me as much if it didn't have a big percentage over the section. (Or maybe it would, even if it's a minor annoyance). 

 

Actually, now that I think about it, why does anything but achievements even need a percentage completed? Choosing to purchase DLC or unlocking certain rewards . . . those really have nothing to do with how you played the game. Why do I need to know what percent of DLC I purchased for a game? I'll stop now, I haven't had enough coffed, I think I'm beginning to ramble and I have Halloween decorations to put up . . . . . . . Bye!



#3075
Evamitchelle

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My feeling, (and I've already reported this via feedback) is that if you have all the items in a combo pack then both the individual as well as the combo should show unlocked. Or maybe not show the combo packs in your 'career' section at all. Just show the individual items purchased regardless of whether it was via individual transactions or part of a bundle. I suppose it wouldn't annoy me as much if it didn't have a big percentage over the section. (Or maybe it would, even if it's a minor annoyance). 

 

From Leah: 

 

"So a question regarding DAO and DA2 DLC synching, will there be any change to how combo DLC packs are handled by synching? Currently seems to give the individual packs and leave the combo packs as unaquired. Gets on my nerves as I must get 100% under career!  :P

 

Yes, that's how it's intended to work - we've got a few fixes in for it that we're hoping to roll out soon. I know the 100% feeling  ;)"