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Help a Fellow Keeper: Common Issues/Ask a Question


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#3076
Devil's Avocado

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I apologize if this has already been mentioned or asked, I'm not frequent on this particular forum.

 

BUT

 

Everytime I attempt to log into the keep I encounter an error screen message, blocking access. I can get around it by retyping the www.dragonagekeep.com address, but it's just weird. Anyone else experiencing this issue?

 

EDIT: I see that this is well-known, sorry! :lol:

From what i've seen that's the only known solution at the moment.



#3077
Wawek22

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I was really happy when I saw that we can choose our wardens, but I've got a problem. Keep doesn't show one of my wardens - the one I want to use. That was my favourite save.



#3078
Devil's Avocado

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I was really happy when I saw that we can choose our wardens, but I've got a problem. Keep doesn't show one of my wardens - the one I want to use. That was my favourite save.

Give us more details, what do you play on PC, 360, PS3? Any mods if PC?

 

Did you try all the suggestions on the first post of the sync thread yet?

 

Is this your most recent Warden or an older one from years ago?



#3079
hellbiter88

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I apologize if this has already been mentioned or asked, I'm not frequent on this particular forum.

 

BUT

 

Everytime I attempt to log into the keep I encounter an error screen message, blocking access. I can get around it by retyping the www.dragonagekeep.com address, but it's just weird. Anyone else experiencing this issue?

 

EDIT: I see that this is well-known, sorry! :lol:

From what i've seen that's the only known solution at the moment.

 

Edited

 

I see, well thanks for the reply!

 

It seems that clearing the cache does not work like someone else suggested earlier.



#3080
Devil's Avocado

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I see, well thanks for the reply!

 

I'm including pictures of exactly what I'm seeing when I log on, both before I can enter the keep and immediately after I enter the keep. This is NOT fixed by clearing the cahce as someone else before suggested, nor can I get around this problem on multiple browsers, though I primarily use Firefox.

 

Image of Keep entrance screen

http://i46.photobuck...zps370d6436.jpg

 

Image of Keep Tapestry entrance screen

-snip-

 

 

(Can't seem to embed images from photobucket so there are the direct links)

That second picture you need to delete since we're not suppose to post or take any images of the Keep until NDA is lifted. Keepers on here have heard and seen it all so a description is usually enough.

This problem started after the devs posted that "The Keep is experiencing problems" notice at the top of this forum so I get the feeling it's something on their end that's causing this.



#3081
hellbiter88

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That second picture you need to delete since we're not suppose to post or take any images of the Keep until NDA is lifted. Keepers on here have heard and seen it all so a description is usually enough.

This problem started after the devs posted that "The Keep is experiencing problems" notice at the top of this forum so I get the feeling it's something on their end that's causing this.

 

Thank you. I didn't realize the NDA applied to this forum.

 

Good to know that it's not on my end then ^_^



#3082
Wawek22

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Give us more details, what do you play on PC, 360, PS3?

 

Did you try all the suggestions on the first post of the sync thread yet?

 

Is this your most recent Warden or an older one from years ago?

1.PS3.

2. No - site stops working after step 5.

3. The most recent one - he's got more than three months.



#3083
Devil's Avocado

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1.PS3.

2. No - site stops working after step 5.

3. The most recent one - he's got more than three months.

What do you mean by step 5?



#3084
Wawek22

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What do you mean by step 5?

http://cissylynn.tum...-heroes-to-lbsn

Step 5 from this site. Sorry.

PS3 profile on social.bioware.



#3085
Devil's Avocado

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http://cissylynn.tum...-heroes-to-lbsn

Step 5 from this site. Sorry.

PS3 profile on social.bioware.

Those directions are out dated and won't work anymore. Go to this forum and try the tips on the front page. http://forum.bioware...yncing-is-back/



#3086
Wawek22

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Those directions are out dated and won't work anymore. Go to this forum and try the tips on the front page. http://forum.bioware...yncing-is-back/

Will do.Thanks!



#3087
Rinshikai10

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Is anyone else having difficultly syncing their custom Hawkes?

 

I have had this problem for awhile now, every time I debug I get an error message when trying to select my custom Hawke. Line 0 something or other, on the tapestry I can't do anything on the DA2 side of the default world state.

 

However, I am able to select her on the tapestry in both my custom world states. Has anyone else encountered this? I have sent several bug reports already letting the team know. 



#3088
xPez

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I didn't realise syncing was back until today, so I've done it all now I think but something seems to have gone wrong.

 

I've got most of the proper story expansion DLC for Origins but for some reason the game doesn't recognise them. There is a button you can click to troubleshoot why it hasn't unlocked so I'm hoping that'll fix itself unless someone knows another way?

 

The second thing though is that a lot of my DA:O Achievements haven't popped on the Career tab. All of the DA2 ones have, but not DA:O. I maxed out the normal game, could never get Grim Reaper and didn't buy Witch Hunt or Leliana's Song, but it's only showing about three quarters of the DA:O standard achievements unlocked.



#3089
Devil's Avocado

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I didn't realise syncing was back until today, so I've done it all now I think but something seems to have gone wrong.

 

I've got most of the proper story expansion DLC for Origins but for some reason the game doesn't recognise them. There is a button you can click to troubleshoot why it hasn't unlocked so I'm hoping that'll fix itself unless someone knows another way?

 

The second thing though is that a lot of my DA:O Achievements haven't popped on the Career tab. All of the DA2 ones have, but not DA:O. I maxed out the normal game, could never get Grim Reaper and didn't buy Witch Hunt or Leliana's Song, but it's only showing about three quarters of the DA:O standard achievements unlocked.

These are all known issues and they're working on it.


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#3090
froot of the loom

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the latest update says we should no longer be experiencing problems but it keeps telling me something went wrong and wont reload. where do i go to tell them about this? is there anything i can do?



#3091
JonahFalcon

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So... I have my DA:O Wardens, but they ALL have the SAME history. And I can't even select them.



#3092
Ranadiel Marius

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So... I have my DA:O Wardens, but they ALL have the SAME history. And I can't even select them.

*sigh* Story decisions are not imported. If you want to build a world state around them you have to select them in the Tapestry and then build the world state from there.



#3093
JonahFalcon

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*sigh* Story decisions are not imported. If you want to build a world state around them you have to select them in the Tapestry and then build the world state from there.

 

Huh?

 

1. Wasn't that the entire POINT of Dragon Age Keep?

2. I'm not allowed to PICK MY HERO?!?!?! Because I'm stuck with the same race/class regardless.



#3094
Ranadiel Marius

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Huh?

 

1. Wasn't that the entire POINT of Dragon Age Keep?

2. I'm not allowed to PICK MY HERO?!?!?! Because I'm stuck with the same race/class regardless.

1. Importing decisions into DAI was the point. Extracting them from DAO and DA2 was not.

2. You can select them in the tapestry and then build their world state. If you don't see the 'Choose This Hero' button then try scrolling down. If you can't find a specific race/class combination then try using the filters at the top of the page.



#3095
crowskin

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Huh?

 

1. Wasn't that the entire POINT of Dragon Age Keep?

2. I'm not allowed to PICK MY HERO?!?!?! Because I'm stuck with the same race/class regardless.

 

It might help to go full screen. Sometimes the "Approve this Hero" text is lost below the page. Click that and it will choose that Warden (or Hawke) for that particular tapestry.



#3096
GiovanniZaluchi

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Have a few world states completed and the past heroes have been synced in. After reading some posts on the main forum and looking through some pictures of character ideas I came up with a few new characters, so went back to DA:O and DA2 to create a couple Wardens/Hawkes to set the basis of the past.

Now that these new characters have been created I've tried to sync a few times and have come across errors:
 

1) Female Elf mage has synced in BUT is shown in the Keep as *Name* Amell with a human female mage picture (while the character icon from DA:O still appears)

 

2) After syncing from DA2, two new Hawkes should have appeared, but only one did - even though the one that did was created AFTER the other.

 

Not sure what's going on, but would appreciate any feed back, thanks all.

 

 

*Edit* Another sync attempt and a page refresh seems to have fixed the problem...

 

"A wizard did it."
anderssmirk.jpg



#3097
JonahFalcon

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No, I see only a "Back" button.



#3098
Devil's Avocado

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No, I see only a "Back" button.

What browser are you using, some script blockers can prevent the choose your hero button to appear. Try adjusting the resolution or try another browser.

 

Have a few world states completed and the past heroes have been synced in. After reading some posts on the main forum and looking through some pictures of character ideas I came up with a few new characters, so went back to DA:O and DA2 to create a couple Wardens/Hawkes to set the basis of the past.

Now that these new characters have been created I've tried to sync a few times and have come across errors:
 

1) Female Elf mage has synced in BUT is shown in the Keep as *Name* Amell with a human female mage picture (while the character icon from DA:O still appears)

 

2) After syncing from DA2, two new Hawkes should have appeared, but only one did - even though the one that did was created AFTER the other.

 

Not sure what's going on, but would appreciate any feed back, thanks all.

I've seen some people get in correct gender people despite their character being someone else. (someone had a human male female show up as a male Dwarf). This is best reported since there isn't a known solution except try syncing again.  Same for the hawkes.



#3099
JonahFalcon

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I tried on both Chrome and Firefox. No approve buttons.



#3100
DAJB

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Just a suggestion:

 

I noticed that stalwart Beta Keeper Senjougahara Hitagi has used his/her Signature space to post a message, reminding all Keepers that syncing will NOT import saves from DA:O or DA2 and that these need to be replicated in the Tapestry. I thought this was a great idea, especially since - once the open Beta goes live - this issue is likely to crop up time and time again. I've therefore changed my signature to do the same. (Different words, but same idea!)

 

I'd like to suggest that maybe everyone here should consider doing something similar. The more often that message gets repeated in these forums, the less often we are to see this same question appearing. (Well, maybe!) It's not a huge issue now but, as I say, once the open Beta goes live in a few days time, we might all be grateful for this kind of "automatic" reminder.

 

Up to you all individually, obviously (hey, Bioware is all about choice!), but give it some thought. :)


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