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Help a Fellow Keeper: Common Issues/Ask a Question


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#3276
Devil's Avocado

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So I'm back. I have 13 Wardens on Keep. 14 on BSN(one is corrupted). I should have 16(normal + Awakening). As I said I use PS3. I don't really know what to do.

So two are missing, are they new?  try deleting some duplicates if you have any on BSN since there's a limit and then do the forced synced tip by going into your game, loading that save file, move some equipment around, walk around and then save. Then try the debug onboard again in an hour to see if they show up.


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#3277
crazyames

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Need a bit of help. Everything in the keep is showing up fine a part from my DLC. I have all of the DLC of both DAO and DA2 but the keeps says 0% on both



#3278
DinX64

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Yeah, but there are still a few issues, like the Orlesian Warden being able to enter the Eluvian with Morrigan if the original Warden romanced her.    Which should NOT be able to happen, since you can only go through the Eluvian with her if you were her lover, and the Orlesian Warden could not be... well, at least not without  "Oh well, you see they met sometime between Awakening and Witch Hunt, had some great sex, then she left him too... and he was like wow I got to find that girl again!" um yeah that's stupid.

Does this happen in the keep?

 

Edit: I see what you mean. just try it myself and reported as a bug.



#3279
Senjougahara Hitagi

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So I'm back. I have 13 Wardens on Keep. 14 on BSN(one is corrupted). I should have 16(normal + Awakening). As I said I use PS3. I don't really know what to do.

 

Well is there really a room for the other 2? 14 is a lot, it actually means that not all of those characters have 4 files.


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#3280
Senjougahara Hitagi

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Need a bit of help. Everything in the keep is showing up fine a part from my DLC. I have all of the DLC of both DAO and DA2 but the keeps says 0% on both

 

Which platform do you have them on?



#3281
Freeskill

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At this point all you can really do is refresh and hope it kicks you to the tapestry. Also I don't think there is a point to redoing onboarding unless you like watching the numbers rise as everything should auto synch at this point without repeating on boarding.

It is working now, closing my browser helped. did that 3 times before i posted and it did not help. But i am glad it is  working again



#3282
crazyames

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Yeah I probably should have added that... Xbox 360. Sorry.



#3283
Amy326

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Need a bit of help. Everything in the keep is showing up fine a part from my DLC. I have all of the DLC of both DAO and DA2 but the keeps says 0% on both

I'm having that same problem. All my Hawkes and Wardens are showing up but almost non of or an incomplete list of my achievements and rewards for DAO and incomplete rewards and DLC for DA2. The devs and QA people are looking into it.

#3284
DinX64

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Need a bit of help. Everything in the keep is showing up fine a part from my DLC. I have all of the DLC of both DAO and DA2 but the keeps says 0% on both

 

 

I'm having that same problem. All my Hawkes and Wardens are showing up but almost non of or an incomplete list of my achievements and rewards for DAO and incomplete rewards and DLC for DA2. The devs and QA people are looking into it.

 

Yeah I have this problem to. Just click the troubleshoot button under every dlc and rewards you know you have.



#3285
Mikeuicus

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My warden participated in the dark ritual and had an old god baby with Morrigan which allowed him to survive killing the Arch Demon-but the Keep is telling me this is an invalid world state. Anyone have this issue or a solution?



#3286
Amy326

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Yeah I have this problem to. Just click the troubleshoot button under every dlc and rewards you know you have.


I would if the troubleshoot area had a button. I know it's suppsed to because I troubleshot those issues almost everyday but since the new update all my troubleshoot buttons have disappeared as if I had already troubleshot and it either does it on its own now or never resets. Also my system was also the 360.

#3287
Senjougahara Hitagi

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If you don't have the DLC unlocked. Do you have listed your correct PSN/Xbox account name https://social.biowa...ntitlements.php in the top? 



#3288
Wawek22

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So two are missing, are they new?  try deleting some duplicates if you have any on BSN since there's a limit and then do the forced synced tip by going into your game, loading that save file, move some equipment around, walk around and then save. Then try the debug onboard again in an hour to see if they show up.

 

Well is there really a room for the other 2? 14 is a lot, it actually means that not all of those characters have 4 file

Thank. You.  Pretty sure that's it! One character(corrupted one) has only 2 files. Finally - my favourite Warden arrives. I have to wait only an hour for it! Wohoo! :D



#3289
Devil's Avocado

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My warden participated in the dark ritual and had an old god baby with Morrigan which allowed him to survive killing the Arch Demon-but the Keep is telling me this is an invalid world state. Anyone have this issue or a solution?

Sounds like a bug, best to report it since it certainly isn't invalid.

 

Does the auto solver keep showing up? What tiles are conflicting if so?



#3290
DinX64

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HA Just log into the keep and saw new detail at the top of the Tapestry page.  :lol:

 

 

Edit:Nothing is showing up on the Career page for me. :(



#3291
Kreidian

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I'm having trouble with the Keep. I'm not sure where I can post this so if this is the wrong place let me know.

 

I have not been able to log into the Keep at all for over a week now. Outside of the typical maintenance times; Every single time I try logging in I get an error. Either an Internal Server Error 500, or more often a simple notice that just says "Something has gone wrong, try again later." No other information is provided.

 

I've tried multiple browsers on multiple computers at multiple times and not once this whole time have I ever been able to even log in. 



#3292
Devil's Avocado

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I'm having trouble with the Keep. I'm not sure where I can post this so if this is the wrong place let me know.

 

I have not been able to log into the Keep at all for over a week now. Outside of the typical maintenance times; Every single time I try logging in I get an error. Either an Internal Server Error 500, or more often a simple notice that just says "Something has gone wrong, try again later." No other information is provided.

 

I've tried multiple browsers on multiple computers at multiple times and not once this whole time have I ever been able to even log in. 

Try...now? They just updated the Keep



#3293
Stakrin

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Been waiting for the queue. Finally Let me in 10 minutes later but....(8 tbh)
It said I was beig redirected to the site but won't change the page. Phone doesn't say its loading.

Since I am not in the site I can't report the bug. Do I refresh and start all over to get in in another 10 minutes?

#3294
Stakrin

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Update. It said "want in?" (Paraphrased) I said yes please! Phone started loading....I am in the back of the line again. Now the wait is 10 minutes. I am worried this means it's 20 since it was double last time too. (Every minute it goes up a minute)

#3295
crowskin

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Update. It said "want in?" (Paraphrased) I said yes please! Phone started loading....I am in the back of the line again. Now the wait is 10 minutes. I am worried this means it's 20 since it was double last time too. (Every minute it goes up a minute)

 

This probably belongs in the new forum for queue issues: http://forum.bioware...ssion-queue-it/

 

It's likely that there will be issues periodically. But then again, you're on your phone so maybe the issue is magnified because of that? Try clearing your cache. Not sure if that will help.

 

Renata posted an answer in the new forum:

 

The reason why the wait is long is because we've set the threshold super low right now as we test it out. It's going to be raised a lot higher, so in the future you should only encounter Queue It during times of really heavy traffic. 

 


#3296
Devil's Avocado

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Once everyone can get into the Keep again...

 

Notice the banner at the top:

 

"The Keep does not import your saved game" [DETAILS]

 

Thank You.


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#3297
AbsolutGrndZer0

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Ever think that it's just that Morrigan/Warden's love is so powerful even death cannot stop it?

 

That might be true, if they had not stated that the Orlesian Warden does Awakening-Golems-Witch Hunt.. and yes, I know you were kidding. :D



#3298
DinX64

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They also updated some new artwork for Wynne,Marjolaine,and Zerlinda!

Kitty tiles are different :blink:

Givining Isabela to Arishok tiles changeda bit

One of Ruck tiles now has color to it

Oghren recruitment tiles artwork changed

Nuncio artwork changed a bit


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#3299
AbsolutGrndZer0

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By the way, they just tweeted that the queue is set to a VERY low threshold right now for testing purposes.



#3300
Goth Skunk

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Using Firefox,

 

Still encountering regular, frequent lockups.


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