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Help a Fellow Keeper: Common Issues/Ask a Question


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#3326
Jedi Master of Orion

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I don't expect this to change but there area  couple of awkward script issues with the ISS. For the Dalish Warden it refers to Duncan as if we've heard of him before without explaining who he is (oddly mirroring Duncan's bugged codex entry for my Dalish Warden) and for a City Elf Warden Varric says he's from "the Denerim."



#3327
ThatBassguy

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So, what's the deal with the NDA as of tomorrow? Now that it'll be open to the public, will our NDAs expire when the public beta goes live?



#3328
copernickers

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^ I believe so.

 

I haven't checked into the forum for a couple of days, so apologies if this has been covered ad nauseam; I've found that every time I enter the Keep, I'm able to swipe across the Tapestry as normal and enter a set of decision tiles (eg "The Landsmeet") but as soon as I move to a previous set of tiles (eg "Dragon Age: Origins") the Keep freezes up entirely and also freezes up any other tabs I have open. Has this been a problem for anyone else? And does anybody have any tips to deal with it?



#3329
crowskin

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^ I believe so.

 

I haven't checked into the forum for a couple of days, so apologies if this has been covered ad nauseam; I've found that every time I enter the Keep, I'm able to swipe across the Tapestry as normal and enter a set of decision tiles (eg "The Landsmeet") but as soon as I move to a previous set of tiles (eg "Dragon Age: Origins") the Keep freezes up entirely and also freezes up any other tabs I have open. Has this been a problem for anyone else? And does anybody have any tips to deal with it?

 

What browser are you using?



#3330
Apollo Starflare

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My ultimate edition Warden has finally joined the rest of my custom Wardens in the Keep, could just have been a long delay or hopefully it could mean the maintenance fixed something for other people as well, go check if you haven't already! 

 

Not sure if this means anything but I'll mention it just in case: He seems to have uploaded by replacing an older Warden of mine with the same name/origin. This doesn't affect me as I wanted the newer one, but just in case someone gets an unwanted overwrite...

 

Also yay for the DLC fixes! Although my DA2 DLC is still borked. :< Guessing that's still being worked on?



#3331
copernickers

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What browser are you using?

 

Firefox, and it seems to have started working as of my latest attempt, so I guess I'll try again later and see how it goes. Any advice would still be appreciated though.



#3332
Ranadiel Marius

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So, what's the deal with the NDA as of tomorrow? Now that it'll be open to the public, will our NDAs expire when the public beta goes live?

Strictly speaking, probably not. They become mostly irrelevant since they only apply to information that isn't publicly available. However anything that occurred during the Beta which is not currently in the Keep probably is still under NDA. Only things that I can really think of that that might apply to are tiles that were removed, but I'm sure there is other stuff as well.


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#3333
crowskin

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Firefox, and it seems to have started working as of my latest attempt, so I guess I'll try again later and see how it goes. Any advice would still be appreciated though.

 

Hmm. Well it seems that the devs performed some minor updates and maintenance tonight so you might have just run into it when they were fixing something. 



#3334
Luqer

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Hello, new Keep invitee here. I've been using the Keep for quite a while now. Today, I logged into the Keep. I've been directed to the "Sync Your Data" part again with no option to skip to the Tapestry. I have no intention of syncing my data at this time but I still selected to sync my data as I saw no other way to get into the Tapestry. I was then directed to the "Choose A Hero" part but as I had previously locked my World State, I'm unable to select anything and now I'm stuck in the "Choose the Hero" part. 

 

Has anyone encountered this problem? Is there any way to fix this?

 

EDIT: Never mind. I was able to get pass this by simply closing my browser and re-entering the Keep.



#3335
HereticDante

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Will the DA plot polls be coming back?



#3336
Devil's Avocado

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Will the DA plot polls be coming back?

They said a DA DLC poll will be coming soon



#3337
Joanne Shepard

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My ultimate edition Warden has finally joined the rest of my custom Wardens in the Keep, could just have been a long delay or hopefully it could mean the maintenance fixed something for other people as well, go check if you haven't already! 

 

Not sure if this means anything but I'll mention it just in case: He seems to have uploaded by replacing an older Warden of mine with the same name/origin. This doesn't affect me as I wanted the newer one, but just in case someone gets an unwanted overwrite...

 

Also yay for the DLC fixes! Although my DA2 DLC is still borked. :< Guessing that's still being worked on?

So the DLC isssue is fixed?

My DA:O + DA2 DLC is still locked.

 

I play them on xbox 360 so my achievement uploaded okay (1 or 2 achievement didn't show which wasn't that big of a deal)

However I got DA:O on origins while it was free.

The Keep only recognize I have the data from PC but completely ignores my xbox DLC. (despite I have achievements to prove I did played them before)

 

I have all the DLCs in DA:O (except festival prank and the combo, i only get the gifts) and all DLC except class package 2 on DA2.

So, the purpose was the keep was to recognize game and the dlc no matter when or cross platform you played right?

Fellow Keepers, should I be worried since i saw them list under rewards which are still currently locked?

 

Thank you.



#3338
TheLastSuperSaiyan87

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Lol looks like the Keep Team thought ahead, I just checked the Keep and there is a tab at the top explaining that the Keep does not import saves 



#3339
AshenEndymion

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So the DLC isssue is fixed?

My DA:O + DA2 DLC is still locked.

 

I play them on xbox 360 so my achievement uploaded okay (1 or 2 achievement didn't show which wasn't that big of a deal)

However I got DA:O on origins while it was free.

The Keep only recognize I have the data from PC but completely ignores my xbox DLC. (despite I have achievements to prove I did played them before)

 

I have all the DLCs in DA:O (except festival prank and the combo, i only get the gifts) and all DLC except class package 2 on DA2.

So, the purpose was the keep was to recognize game and the dlc no matter when or cross platform you played right?

Fellow Keepers, should I be worried since i saw them list under rewards which are still currently locked?

 

Thank you.

 

Whether your DLC is showing up on the Keep, seems to be related to the system you play DA on.  If you go to your entitlements page, you should see what DLC is tied to your account.  The problem is, if you play on a console, and have already purchased DLC(like Mark of the Assassin or Return to Ostagar) and it's not showing up on the entitlements page, then the Keep doesn't recognize you own the DLC.  Even if you have acquired the achievements associated with said DLC.

 

And, while such a problem makes sense for certain instances(owning the Ultimate Edition would result in you, technically, not having purchased the DLC for DAO, even though it all came on the second disc)., there haven't been any options for a user to fix the DLC not showing up problem, as of yet...

 

As for whether or not you should be worried, or concerned... That's up to you.  The Career section has no real bearing on anything within the Keep.  It's just your own personal page that says "I did/own this".  If seeing that the Keep says you own 100% of the DLCs matters to you, then you might want to be worried... If it doesn't, then don't be.


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#3340
Evamitchelle

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I don't expect this to change but there area  couple of awkward script issues with the ISS. For the Dalish Warden it refers to Duncan as if we've heard of him before without explaining who he is (oddly mirroring Duncan's bugged codex entry for my Dalish Warden) and for a City Elf Warden Varric says he's from "the Denerim."

 

It actually says "from the Denerim's close-knit, impoverished alienage", which I don't think is a mistake. You're supposed to see it as "from the alienage, which is close-knit, impoverished and in Denerim". 



#3341
copernickers

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It actually says "from the Denerim's close-knit, impoverished alienage", which I don't think is a mistake. You're supposed to see it as "from the alienage, which is close-knit, impoverished and in Denerim". 

 

It's still a mistake, though a pretty minor one. The "the" isn't used for a proper a proper noun, but is used with common nouns - so "from Denerim's close-knit, impoverished alienage" is correct, and if you replaced Denerim with "city" it would become "from the city's close-knit, impoverished alienage".

 

Similarly, I wouldn't describe myself as being "from the Sydney's bland, middle-class suburbia", but it would be correct to remove the "the", or to say I'm "from the city's bland, middle-class suburbia." Try it with your own town and see how it sounds.


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#3342
CuriousArtemis

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Hello Fellow Keepers, I have a question :)

 

My xbox is getting quite full and running out of space. I'd like to delete DAO, but I'm scared that if I do then all my Wardens will disappear from the Keep. This isn't true, though, is it?



#3343
AshenEndymion

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Hello Fellow Keepers, I have a question :)

 

My xbox is getting quite full and running out of space. I'd like to delete DAO, but I'm scared that if I do then all my Wardens will disappear from the Keep. This isn't true, though, is it?

 

If your wardens are already synched to the Keep, deleting DAO and all the associated files with it, will not delete them from the Keep.  If they're not synched to the Keep yet, and you want them to be, you might want to wait.


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#3344
Evamitchelle

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It's still a mistake, though a pretty minor one. The "the" isn't used for a proper a proper noun, but is used with common nouns - so "from Denerim's close-knit, impoverished alienage" is correct, and if you replaced Denerim with "city" it would become "from the city's close-knit, impoverished alienage".

 

Similarly, I wouldn't describe myself as being "from the Sydney's bland, middle-class suburbia", but it would be correct to remove the "the, or to say I'm "from the city's bland, middle-class suburbia." Try it with your own town and see how it sounds.

 

You're right. For some reason I kept overlooking the 's at the end of Denerim, and it sounded a lot more correct that way (though still awkward with all the adjectives). 



#3345
BobZilla84

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I am curious I am having an issue with the ISS it wont work and instead of actually working I get a error message telling me to try again later I am using the latest version of Firefox and I tried clearing my Cache but nothing anybody else having this problem?



#3346
HereticDante

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Did anyone else notice changes in the last update? I saw Nuncio's tile art was updated for one option but did anyone spot any others?



#3347
virtus753

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You're right. For some reason I kept overlooking the 's at the end of Denerim, and it sounded a lot more correct that way (though still awkward with all the adjectives). 

 

Yes, if you use Denerim as a noun modifier then "the Denerim alienage" works just fine! ("Denerim's alienage" might sound better, but both are equally correct.)

 

ETA: You would not want the other adjectives in there in the first case, as you note.


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#3348
HereticDante

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Also is there an option to turn off the subtitles for the ISS?



#3349
Evamitchelle

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Did anyone else notice changes in the last update? I saw Nuncio's tile art was updated for one option but did anyone spot any others?

 

Yes there were a couple of changes to art tiles:

  • Amalia and Kitty
  • Isabela's "didn't give to Arishok" tile
  • Had Marjolaine killed
  • Zerlinda's tiles were added
  • 'Did not encounter Goldanna' also looks different to me, but I'm not certain about this one

I may be missing a couple more.



#3350
Chmurek

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After this new update the Keep says that my world state is invalid, because I can't recruit Wynne if Irving is dead, yet it's okay to choose templars side even if Irving must die for that. That's confusing.
Anyone else encountered this bug? Or its just my luck?