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Help a Fellow Keeper: Common Issues/Ask a Question


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#3376
dsl08002

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i cant access the ISS, an error message is showing up.

 

And my rewards as well as DLC has not been syncronized for DAO

 

In DA2 its the DLC that is not syncronized



#3377
Grieving Natashina

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i cant access the ISS, an error message is showing up.

 

And my rewards as well as DLC has not been syncronized for DAO

 

In DA2 its the DLC that is not syncronized

What browser are you using?



#3378
Fearsome1

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Will the ability to change your settings function allow us to check off accomplishments and rewards that aren't showing up for whatever reason? I am content with all that the Keep allows us to set for our previous ingame decisions for a particular world state to import over to Inquisition, but I would like to see my hard won achievements reflected there - for peace of mind if nothing else.

 

My original Keep access was dodgy and support had to intervene to square things away. Somehow I have to accept that this process scuttled synching my DA:O and DA2 achievements from showing up. I can live with the loss of my customized Wardens and Hawkes, but I do want the earned achievements, purchased dlc and bonus items that were in my registry to be reflected within the Keep for posterity.

 

How can I make that happen?



#3379
DAJB

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Will the ability to change your settings function allow us to check off accomplishments and rewards that aren't showing up for whatever reason? I am content with all that the Keep allows us to set for our previous ingame decisions for a particular world state to import over to Inquisition, but I would like to see my hard won achievements reflected there - for peace of mind if nothing else.

 

My original Keep access was dodgy and support had to intervene to square things away. Somehow I have to accept that this process scuttled synching my DA:O and DA2 achievements from showing up. I can live with the loss of my customized Wardens and Hawkes, but I do want the earned achievements, purchased dlc and bonus items that were in my registry to be reflected within the Keep for posterity.

 

How can I make that happen?

I'm in the same boat but I think being able to manually tick off your achievements is coming. When I logged into the Keep earlier, it told me (as it always does!) that no achievements had been found, but this time it did add a message stating that we would be able to correct this in the Careers section.

 

I've looked into that a couple of times today and it doesn't seem to be happening yet, but you can now click on each icon to see what achievement it represents. I'm guessing that, once it's properly enabled, we'll be able to click the little padlock and unlock the achievements one by one.

 

Far easier than playing the game!  ;-)



#3380
Kantr

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I just built a couple of world saves to test and none of my Wardens are in the keep.  Again, since I can build my story and had a Warden named Elissa anyway, it doesn't phase me too much.  Mainly just annoying.  

I presume you made sure the dragon age service was running, and sat in the saves for awhile? I had to do that to get them to show up on my profile before it went read only



#3381
Grieving Natashina

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I presume you made sure the dragon age service was running, and sat in the saves for awhile? I had to do that to get them to show up on my profile before it went read only

Yes, I did, and no dice.  :)



#3382
Antergaton

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Far easier than playing the game!  ;-)

 

Kill 1000 Darkspawn? I've definitely done that, just never with 1 character the way they want you too, done. Platinumed the game? Sure why not. Even though I've only got the PS3 version, I did all the PC acheivements right? Didn't download the DLC for DA2 but did the trophies anyway. 

 

Achievements/trophies are only pride but I like my pride. :P



#3383
DAJB

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Kill 1000 Darkspawn? I've definitely done that, just never with 1 character the way they want you too, done. Platinumed the game? Sure why not. Even though I've only got the PS3 version, I did all the PC acheivements right? Didn't download the DLC for DA2 but did the trophies anyway. 

 

Achievements/trophies are only pride but I like my pride. :P

That's my plan, anyway!   ;)

 

j/k!



#3384
dsl08002

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What browser are you using?


Internet Explorer

but i used google chrome now and it works

#3385
TheLastSuperSaiyan87

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well guys and gals today is the day



#3386
Amy326

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My Tapestry loads fine and I can change things but he second I try to go to my Career page and when I go to Sync I get a Script error pop up and can't access anything. This has been for the last 2 days. :(



#3387
dsl08002

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i have already submited this in the Keep beta but i want to hear you opinion.

I Think that it should be more elaborated that you became friends with your companions in DAO, there are some of it in DA2 where you cn show that you are friends with varric and so on.

#3388
DAJB

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Well, that's it for me. I'm off out for the rest of the day. Be gentle with all the new Keepers, boys and girls!   :)



#3389
crazyames

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Still no sign of my DLC showing up and the keep is now saying i'm not synced up dispite going on my games on xbox 360 and connecting them to the server. It does say there's a patch available but following the link it comes to a pc version only? 



#3390
Ranadiel Marius

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Still no sign of my DLC showing up and the keep is now saying i'm not synced up dispite going on my games on xbox 360 and connecting them to the server. It does say there's a patch available but following the link it comes to a pc version only?

Currently no fix I am aware of for registering console DLC.

#3391
Senjougahara Hitagi

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Still no sign of my DLC showing up and the keep is now saying i'm not synced up dispite going on my games on xbox 360 and connecting them to the server. It does say there's a patch available but following the link it comes to a pc version only? 

 

Do you have your correct Xbox 360 account name here? https://social.biowa...ntitlements.php

 

Also, it kinda makes sense the link would lead to a PC patch, I mean you can really link to a Xbox patch, can you?



#3392
TheLastSuperSaiyan87

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Guys keep in mind the DLC not syncing has no effect on your world state at all, nor does viewing the ISS 



#3393
crazyames

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Do you have your correct Xbox 360 account name here? https://social.biowa...ntitlements.php

 

Also, it kinda makes sense the link would lead to a PC patch, I mean you can really link to a Xbox patch, can you?

 

No but it seems a little silly to say on the console at the bottom 'latest patch available here' when it's not even for you. Just thought it needed pointing out.

 

And for your other question yep, all the info there seems correct



#3394
Guest_DOJA_*

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It is gratifying to see that many of the suggestions we made (especially to the images) were implemented in the latest update



#3395
crazyames

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Guys keep in mind the DLC not syncing has no effect on your world state at all, nor does viewing the ISS 

 

I'm aware of that and have sorted my tapestry to the way I like it. 

 

The issue is still an issue though and finding a fix would be nice  :P



#3396
ShawnGaetzman

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I too seem to be having a problem signing my DLC. May Dragon Age: Origins DLC was at 10% before the Keep went live now both DA:O and DA:2 show 0% even though i have the Ultimate addition registered with my BSN. Is there a way to fix this yet? 



#3397
Senjougahara Hitagi

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No there isn't one right now. 

 

Anyhow, a question. I do not own Ultimate Edition, I purchased each and every DLC separately so I'd like to know this. If you add your Ultimate Edition to the BSN, do the DLCs appear on the https://social.biowa...ntitlements.php as separate entries? Do they not?



#3398
ShawnGaetzman

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No it appears they do not.



#3399
DinX64

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My Tapestry loads fine and I can change things but he second I try to go to my Career page and when I go to Sync I get a Script error pop up and can't access anything. This has been for the last 2 days. :(

The Career page doesn't work for me on Chrome but is fine on Firefox and mobile for me.



#3400
Senjougahara Hitagi

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No it appears they do not.

 

Well then, I believe that's your problem.

 

Now, this is just my personal theory and it won't help anyone but if what you say applies to every owner of the Ultimate Edition then I believe what's happening is this: The Keep is checking with your account and if it sees a DLC serial coded attached to your account, it will unlock that DLC in the Keep for you. But since Ultimate Edition doesn't actually attaches the DLCs to your account as separate items, they won't appear unlocked in the Keep. What they need to do is to teach Keep to recognize UE serial codes and unlock all the DLCs should you own one. 

 

Edit. Or it's something completely different. But I like my theory.