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Help a Fellow Keeper: Common Issues/Ask a Question


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#3701
QueenPurpleScrap

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To change your avatar go to origin.com, log in, then click on the 'My Account' tab. In the 'About Me' section you can customize your avatar (they have an avatar gallery, but you can also upload something from your computer). 

 

Thanks for the info! I was wondering the same thing. The opening/proceed page now has my avatar even if it's still not showing up at the top of the world states panel when I click on the globe. Hopefully that's just a matter of time.



#3702
Kantr

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Thanks for the info! I was wondering the same thing. The opening/proceed page now has my avatar even if it's still not showing up at the top of the world states panel when I click on the globe. Hopefully that's just a matter of time.


It's a bit slow to show up



#3703
auronvigo

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No. Just tried and it works fine. Do you have Adblock or any script-blocking add ins disabled?

It happened just after watching the ISS from a shared world state that someone else sent me. It seems to have either worked itself out or been fixed internally. Odd little quirk. I sent in a report.



#3704
themikefest

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I just went online with my ps3 a few minutes ago to see if I can access the keep. Before I could do that, it had to download an update. I went to the keep website or at least tried to when the screen said my browser isn't good enough or whatever. I even wasn't able to log in on this forum. The last time I was online with my ps3 was May. At that time I was able to log in on bsn with no problem.

 

Do I need to uninstall the update or I'm I SOL?


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#3705
BobZilla84

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Anyone no when the next update for the keep will drop?



#3706
Kantr

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Nope, submit it as a question for the Friday Q&A



#3707
themikefest

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I just looked on this thread and it says the keep won't work well on a ps3 browser. Would I be able to transfer my world state that was created on my pc to my  ps3 to play the game?



#3708
DAJB

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I just looked on this thread and it says the keep won't work well on a ps3 browser. Would I be able to transfer my world state that was created on my pc to my  ps3 to play the game?

Yes. (Or that's the theory at least!)

 

The Keep was specifically designed as a web-tool so that World States created here can be exported to any platform.


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#3709
Kantr

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I just looked on this thread and it says the keep won't work well on a ps3 browser. Would I be able to transfer my world state that was created on my pc to my  ps3 to play the game?

As long as it's internet connected.


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#3710
Devil's Avocado

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I just looked on this thread and it says the keep won't work well on a ps3 browser. Would I be able to transfer my world state that was created on my pc to my  ps3 to play the game?

People keep getting confused on what this means.

 

What that notice is saying is that you can't access the Keep from the PS3 console browser to create a world state.

 

DA:I will be able to detect a world state that you already created (on PC/Tablet/PS4/Xbone) no matter which version of the game your playing as long as you export it.


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#3711
themikefest

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People keep getting confused on what this means.

 

What that notice is saying is that you can't access the Keep from the PS3 console browser to create a world state.

 

DA:I will be able to detect a world state that you already created (on PC/Tablet/PS4/Xbone) no matter which version of the game your playing as long as you export it.

So I don't have to log in to the Keep on my ps3? I just export my world statet using my pc and when I go online with the ps3, the game will automatically detect my world state



#3712
Takechiyo

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Thanks God my DAO wardens are back to my BSN player file. But there are too many duplicated ones. They are like Agent Smith, can copy themselves LOL



#3713
DAJB

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So I don't have to log in to the Keep on my ps3? I just export my world statet using my pc and when I go online with the ps3, the game will automatically detect my world state

You have to make sure that the email address linked to your PSN account is the same as the email address linked to your Origin account. 

 

If it is, then yes, the two can find each other. 

 

It might be an idea to link the two now, if you haven't done so already.


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#3714
Devil's Avocado

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So I don't have to log in to the Keep on my ps3? I just export my world statet using my pc and when I go online with the ps3, the game will automatically detect my world state

When you first load DA:I it will ask you to log into origin account (the same one your using for the Keep right now).  During character creation it will ask if you would like the import a world state from the Keep. It will detect the world state attached to your account and download it.

 

To export your world state, click on the globe in the Keep to bring up the right hand menu. Click on the world state you want to export and there should be a large red "Export to DA:I" button. Click and it's ready to be imported into the game.


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#3715
themikefest

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When you first load DA:I it will ask you to log into origin account (the same one your using for the Keep right now).  During character creation it will ask if you would like the import a world state from the Keep. It will detect the world state attached to your account and download it.

 

To export your world state, click on the globe in the Keep to bring up the right hand menu. Click on the world state you want to export and there should be a large red "Export to DA:I" button. Click and it's ready to be imported into the game.

That's the problem I'm having right now. I'm not able to log in to my origin account or the keep on my ps3.



#3716
Devil's Avocado

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That's the problem I'm having right now. I'm not able to log in to my origin account or the keep on my ps3.

What are you using to type on this forum? Your PS3? Which account are you using on these forums?

 

You don't have a PC, Mac, Android phone, IPhone, Higher end tablet?



#3717
Natureguy85

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That's the problem I'm having right now. I'm not able to log in to my origin account or the keep on my ps3.

 

Right, that's the problem. You can't for some reason. Get on a computer.



#3718
Kantr

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When you first load DA:I it will ask you to log into origin account (the same one your using for the Keep right now).  During character creation it will ask if you would like the import a world state from the Keep. It will detect the world state attached to your account and download it.

 

To export your world state, click on the globe in the Keep to bring up the right hand menu. Click on the world state you want to export and there should be a large red "Export to DA:I" button. Click and it's ready to be imported into the game.

It comes up before CC.

 

 

That's the problem I'm having right now. I'm not able to log in to my origin account or the keep on my ps3.

Well if the game cant access the origin servers then no, you won't be able to use the worldstate you set for export. But that has nothing to do with the keep not working on the browser



#3719
DAJB

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That's the problem I'm having right now. I'm not able to log in to my origin account or the keep on my ps3.

That's because you're using the browser. When you have DA:I, you won't log in with the browser.

Provided your Origin and your PSN accounts are properly linked, you'll be able to log in directly with the game itself.


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#3720
themikefest

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What are you using to type on this forum? Your PS3?

 

You don't have a PC, Mac, Android phone, IPhone, Higher end tablet?

I'm using my pc. I will be playing the game on my ps3.



#3721
Devil's Avocado

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I'm using my pc. I will be playing the game on my ps3.

Ok, do you know your log in for this forum? Since that is your origin account.



#3722
themikefest

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That's because you're using the browser. When you have DA:I, you won't log in with the browser.

Provided your Origin and your PSN accounts are properly linked, you'll be able to log in directly with the game itself.

Both my psn and origin accounts have the same email address.



#3723
themikefest

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Ok, do you know your log in for this forum? Since that is your origin account.

Yes I do.



#3724
Devil's Avocado

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Yes I do.

Have you used the Keep yet on PC?

 

gone to this website:

 

https://dragonagekeep.com

and made a world state yet?



#3725
DAJB

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Both my psn and origin accounts have the same email address.

Good. 

 

Now, when you opened the Origin account, did you also download the "Origin client"? There's a little tab at the top right of your Origin account profile page to do that.

(Don't worry. I've just been through this thought process myself. Had some help from guys here!)

 

If you haven't, do that now ...


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