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Help a Fellow Keeper: Common Issues/Ask a Question


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#3876
Lunch Box1912

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haha... I have internet explorer 11 on windows 8.

 

 

Please don't tell me to try Chrome.. I hate Chrome


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#3877
Devil's Avocado

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haha... I have internet explorer windows 8.

 

 

Please don't tell me to try Chrome.. I hate Chrome

was it working just fine before this update? Since people frequently have trouble with the Keep with any version of IE 9 and below.



#3878
DinX64

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haha... I have internet explorer windows 8.

 

 

Please don't tell me to try Chrome.. I hate Chrome

You could try Firefox. I know someone earlier said firefox doesn't work, but firefox and chrome work for me. I sure there are other browser than IE,FF or Chrome to try.



#3879
Rampy

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I'm experiencing that same problem on Chrome.



#3880
Lunch Box1912

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I had firefox for a while, it's alright but it's not working either as stated by a previous poster

 

▲Edit: ah ha! I am invincible.. it's chrome too!



#3881
Rampy

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Seems to be working for me, again. Tried accessing it in IE and it loaded up just fine. Hopped back over to Chrome to check and its working there, too. Trying a different browser seems to be a good solution to the infinite loading screen.



#3882
DinX64

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This is weird everything seems ok on my end.



#3883
TeyrnLoPAIN

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Okay, it seems to be working fine for me right now.



#3884
Lunch Box1912

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still nothing here.... just sad face :(



#3885
Aimi

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I've tried logging into the Keep with Chrome just now. I can successfully log in, and it takes me to a tapestry for a world state that somebody shared with me. (Not my currently loaded DA:I world state, and not the world state that I was looking at before the update.) Navigating off of this page is impossible because I just get the "oops, an error occurred" alert for any and every action I take.

EDIT: Further testing indicates that it actually isn't "any and every action". I get the "oops" alert when the Keep opens (it goes straight to the tapestry as before) and when I try to access other world states. I can, however, edit the current world state and use the social tabs.

#3886
Renata

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If you find things still are wonky for you, try clearing your cache, closing your browser, re-opening it and visiting the Keep again. 

 

I've tried logging into the Keep with Chrome just now. I can successfully log in, and it takes me to a tapestry for a world state that somebody shared with me. (Not my currently loaded DA:I world state, and not the world state that I was looking at before the update.) Navigating off of this page is impossible because I just get the "oops, an error occurred" alert for any and every action I take.

EDIT: Further testing indicates that it actually isn't "any and every action". I get the "oops" alert when the Keep opens (it goes straight to the tapestry as before) and when I try to access other world states. I can, however, edit the current world state and use the social tabs.

 

Are you not able to open the left hand menu in the Keep and click the 'World States" option? 



#3887
Aimi

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Are you not able to open the left hand menu in the Keep and click the 'World States" option?


Earlier, I couldn't, and closing the browser/clearing cache didn't work either. I stepped away for a few minutes, though, and it's fine now. I...won't look a gift halla in the mouth?

#3888
Joran Anduril

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Anyone else having problems with the Last Court not loading after the new update took effect?  New update applied, everything works/looks great - except now when I click on the Last Court tab, I just get a black screen with the Seeker flamey-eye and nothing, no load screen, no "error" message, nothing.  The other tabs all work fine.  Yes, I'm using chrome, no, haven't had any problems loading the Keep or Last Court before.  I already submitted a bug report in the beta feedback, and hope this is just a temp issue that's being resolved.  I want to play my market day guys :(



#3889
Evamitchelle

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Anyone else having problems with the Last Court not loading after the new update took effect?  New update applied, everything works/looks great - except now when I click on the Last Court tab, I just get a black screen with the Seeker flamey-eye and nothing, no load screen, no "error" message, nothing.  The other tabs all work fine.  Yes, I'm using chrome, no, haven't had any problems loading the Keep or Last Court before.  I already submitted a bug report in the beta feedback, and hope this is just a temp issue that's being resolved.  I want to play my market day guys :(

 

Have you tried going to The Last Court directly instead of going through the Keep ? This is the direct link. 


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#3890
Joran Anduril

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Have you tried going to The Last Court directly instead of going through the Keep ? This is the direct link. 

Nice-  OK that works.  Thanks.  Still flagged the bug in the Keep, but at least I can keep playing :)



#3891
BobZilla84

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I hope Bioware adds a Add Friend button on the keep a direct way to bypass the Pending/Deleted Invitations because as someone who doesnt use Origin I dont have it on my PC so I cant use that method to add my friends to my Keep Friends.And trust me I have tried Downloading it but it gives me nothing but problems so heres hoping. :(



#3892
AbsolutGrndZer0

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Ahhh Broken Circle is no longer broken! Ahhh!!!


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#3893
Kantr

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I have a question (asked in several questions), and I imagine it sounds stupid (I'm tired). So excuse me if my explanation sounds horribad, brain's been weird all day. :P

 

My husband and I both will be playing DA:I, obviously with two different save files. We share an origin account. And we both have several different wardens and various versions of Hawke. I just logged in after not checking in on it in a while, and noticed the 'export to DA:I' up in the corner. It was for the current loaded one. Will I be able to export different world states (we have a few)? Like... when I start a new game in DA:I, will I only be able to choose from the current one that is exported there? If I load the current one into a new game, will my husband be able to load one of his own world states into the keep without it affecting my game?

 

I apologize if it's been asked before, couldn't find anything. And I wasn't exactly sure how to word it in google lol

Easy enough - Start the game and make sure your worldstate is set to be exported, Once you've started the game you then can set your husbands worldstate to be exported ready for when he wants to play



#3894
Antergaton

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Ahhh Broken Circle is no longer broken! Ahhh!!!

 

It's weird, after my little rant yesterday, today i arrived, changed one thing (Irving being dead) and my world was sorted.

 

My only issue left, which is one I think is left because I have the world state locked is I have a world state where my female Cousland is in a relationship with Morrigan apparently. I've reported it as a bug but not sure if it will get fixed. The way to fix it would be to unlock it. However I'm kind of intrigued to see if I can upload it to DA:I.



#3895
Kantr

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It's weird, after my little rant yesterday, today i arrived, changed one thing (Irving being dead) and my world was sorted.

 

My only issue left, which is one I think is left because I have the world state locked is I have a world state where my female Cousland is in a relationship with Morrigan apparently. I've reported it as a bug but not sure if it will get fixed. The way to fix it would be to unlock it. However I'm kind of intrigued to see if I can upload it to DA:I.

if she ever mentiones it. All the lines will be "He" anyway



#3896
Guest_OneMoonCircles_*

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This is probably a stupid question, but I just want to be sure: when I go to log into the Keep, it says I have two personas, one on the Xbox and one on the PC (showing my Xbox gamertag and my Origin username respectively).  The thing is, I've never played the PC versions of the games - I don't even own a PC.  Is this just reflecting the fact that I have an Origin account, or am I bugged?  Thanks! :)



#3897
DinX64

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This is probably a stupid question, but I just want to be sure: when I go to log into the Keep, it says I have two personas, one on the Xbox and one on the PC (showing my Xbox gamertag and my Origin username respectively).  The thing is, I've never played the PC versions of the games - I don't even own a PC.  Is this just reflecting the fact that I have an Origin account, or am I bugged?  Thanks! :)


It just reflecting you have an origin account. I have the same thing except is playstation and pc.

#3898
Guest_OneMoonCircles_*

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It just reflecting you have an origin account. I have the same thing except is playstation and pc.

Great - I thought as much but I wanted to check.  Thanks for the reply.



#3899
Cyberstrike nTo

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what browser are you using?

 

Google Chrome. I did get the movie to play once but I haven't been able to since. 



#3900
The Amazing Hyde

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Did any Bioware trailers get shown recently that absolutly confirms and shows off the ability to edit Hawke and/or Warden's appearance in Dragon Age Inquisition?

 

I really don't want to use the defaults...